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Software Training Manager Jobs in New York (NOW HIRING)

The Role We're seeking a Sales Training Manager to empower our sales team with the tools, training ... engagement software) * Drive tool adoption across the team and measure usage effectiveness

Managing the Training Inbox * Address incoming requests from ALL departments. * Monitor the ... software training, customer education, or a related role * Proven experience in the healthcare or ...

... system / software training role. they train new banker, tellers, sales etc. need training ... Responsible for the development, management, delivery, effectiveness and evaluation of all assigned ...

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Software Training Manager information

See New York salary details

$81.5K

$156.3K

$194.7K

How much do software training manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software training manager in New York is $156,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,100.00 and $185,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by software training managers when delivering training to diverse user groups?

Software Training Managers often encounter the challenge of addressing varying levels of technical proficiency within their audience. They must design training programs that are accessible to beginners while still providing value to more advanced users. Additionally, adapting instructional methods for different learning styles and managing training schedules across departments can require significant coordination. Effective communication, flexibility, and continuous feedback collection are key to overcoming these obstacles and ensuring successful knowledge transfer.

What does a software training manager do?

A Software Training Manager is responsible for designing, implementing, and overseeing training programs that help employees or clients learn how to use specific software applications effectively. They assess training needs, develop instructional materials, and lead workshops or seminars to ensure users can maximize the software's capabilities. Additionally, they may manage a team of trainers, evaluate the effectiveness of training sessions, and update content as software evolves. Their goal is to improve user proficiency and productivity while minimizing software-related issues.

What are the key skills and qualifications needed to thrive as a software training manager?

To thrive as a Software Training Manager, you need expertise in instructional design, adult learning principles, and a background in IT or software systems, often supported by a relevant degree or certifications like CompTIA CTT+. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and software platforms such as Microsoft Office or Salesforce is typically required. Strong soft skills include communication, leadership, and adaptability for effectively engaging diverse learners and leading training teams. These competencies are crucial for designing effective training programs, ensuring user adoption, and maximizing organizational productivity.

What is the difference between Software Training Manager vs Software Trainer?

AspectSoftware Training ManagerSoftware Trainer
CredentialsTypically requires a bachelor’s degree in education, IT, or related field; certifications like Certified Technical Trainer (CTT+)Often needs a relevant degree or certification; CTT+ or similar certifications are common
Work EnvironmentManages training programs, oversees trainers, and collaborates with management in corporate or educational settingsDelivers training sessions, creates training materials, and interacts directly with learners
Employer & Industry UsageUsed in corporate, educational, and tech companies to oversee training initiativesFound in similar environments, focusing on direct instruction and skill development

The main difference is that a Software Training Manager oversees training programs and manages trainers, while a Software Trainer focuses on delivering training sessions directly to learners. Both roles require relevant certifications and work in similar environments, but the manager has a broader supervisory role.

What are popular job titles related to Software Training Manager jobs in New York? For Software Training Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Software Training Manager jobs in New York look for? The top searched job categories for Software Training Manager jobs in New York are:
What cities in New York are hiring for Software Training Manager jobs? Cities in New York with the most Software Training Manager job openings:

Sales Training Manager

Inspira Education

New York, NY • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

The Role

We're seeking a Sales Training Manager to empower our sales team with the tools, training, processes, and insights they need to succeed. This role sits at the intersection of sales, data, marketing, and operations-ensuring our sellers are enabled to maximize productivity, improve win rates, and deliver consistent messaging to prospects and customers.

This is an in-person role that requires working onsite at our NYC office.

What You'll Do

Training & Development

  • Design and deliver onboarding programs for new sales hires
  • Create ongoing training, certifications, and workshops to upskill reps
  • Conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness

Content & Resources

  • Develop and maintain sales playbooks, scripts, and competitive battle cards
  • Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies)
  • Ensure reps can easily access the right content at the right time in the sales cycle

Process & Playbooks

  • Define and document consistent sales methodologies, qualification criteria, and stage definitions
  • Optimize lead handoffs between SDRs, AEs, and CS
  • Identify bottlenecks in the sales cycle and recommend improvements

Technology & Tools

  • Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software)
  • Drive tool adoption across the team and measure usage effectiveness
  • Evaluate new tools and technologies to support sales efficiency

Analytics & Insights

  • Track and report on KPIs such as win rates, conversion by stage, and rep productivity
  • Build dashboards and provide insights to sales leadership
  • Leverage data to guide training, process improvements, and strategy
Who You Are
  • Experience of having done individual sales ideally in a high-ticket D2C environment 
  • 1-2 years of experience as a sales manager
  • 1-3 years of experience in sales enablement, sales training or sales operations
  • Strong understanding of sales processes, methodologies, and buyer journeys
  • Excellent communication, training, and facilitation skills
  • High proficiency with CRM systems (HubSpot) and enablement tools (Gong, Outreach, Highspot, Seismic)
  • Data-driven mindset with the ability to analyze metrics and translate into actionable insights
  • Proven ability to partner cross-functionally (sales, marketing, product, ops)
Success in this Role Looks Like
  • New sales hires are ramping up to productivity faster
  • Sales teams use consistent messaging and playbooks
  • Higher win rates and quota attainment
  • Reduced friction in sales processes and tools
  • Leadership has clear visibility into performance metrics
Why you'll love Inspira
  • Amazing people with a great vision and values
  • Mission-driven team culture focused on student success
  • Your work directly impacts the lives and careers of students across the globe
  • Health, dental, and vision insurance, base plans 100% employer paid
  • Pre-tax benefits (FSA, DCFSA, HSA, Commuter)
  • Flexible paid time off (PTO) and paid holidays
  • 401(k) with company match