Software Training Manager Jobs in Coventry, RI (NOW HIRING)

Your Impact
The Training Supervisor is primarily responsible for developing and coordinating training programs (including those related to safety, tasks, equipment operation, new initiatives, and leadership) for the location associate population and tracking the completion of these training programs. This role supports the development of strategic training plans that allow for effective allocation of people resources for the location. This individual must have knowledge of all position functions and associated HR and Operational policies, approaches, and environmental constraints. This role may also help with work related to onboarding, onsite training, virtual training, and a variety of activities to support local site operations. These activities include maintaining all physical training related documents and records at the location, planning and supporting associate onboarding and training, and distributing work items (e.g., vests, name badges, devices, tools and equipment).
What You Will Do

• Works closely with Location Leadership to understand business strategy and plans and aligns training priorities accordingly
• Facilitates training and qualifies all associates to perform necessary tasks in the facility
• Through partnership with Operations leadership, provides support and guidance for the career development of Performance Instructors (PIs)
• Provides SME input related to training procedures and process across all operations shifts
• Monitors, tracks, and schedules training and maintenance of appropriate licenses (e.g., cardio pulmonary resuscitation (CPR), OSHA, power equipment, and vendor training); facilitates and oversees the issuing of any required licenses
• Assists sites with tracking and administration of compliance activities (e.g., first aid and spill kits), and health and safety activities and processes
• Maintains job aids and posts job aids at specific locations
• Monitors and evaluates On-the-Job Training Instructors (OJTI) to assess their effectiveness of training others for a particular position
• Supports a safe work environment through safety training and partnership with fellow leaders
• Supports the development of new hires by tracking and ensuring necessary training (NAO, Readiness, Equipment, etc.) is completed in a timely manner
• Ensures training files are maintained according to company compliance rules for administrative records
• Partners with Operations to improve performance to Lowe’s standards for new hires in timely manner
• Works directly with the Corporate Standard Work team to standardize processes across the network; this work provides valuable input for the update of training content
• Supports new associate onboarding by helping with or facilitating new associate orientation, providing an overview of compensation and benefits, and other administrative tasks involved in the onboarding process
• Supports people leaders with associate data management administration to include seasonal conversion, transfers, and moves as appropriate
• Supports site leadership by generating, distributing, and maintaining business and training related reporting (with direction from leadership)
• Follows up with site leadership and associates on exception based activities to improve compliance and execution

Minimum Qualifications

• Bachelor’s degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 2 Years of Administrative experience such as processing data, scheduling, monitoring and tracking information, and using office software
• 1 Year of Experience administering confidential staff information such as personnel files and employment compliance data
• 1 Year of Experience in cross-functional team environment with exempt and non-exempt staff

Preferred Skills/Education

• Bilingual in English and Haitian Creole preferred
• Experience mentoring and coaching others
• Experience using troubleshooting processes to resolve problems
• Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
• Experience with software applications such as Excel, Access or Lowe’s DMS system
• Experience using a learning management system (LMS)
• Experience building a culture of safety among subordinates and peers

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.