JOB SUMMARY
The Point of Care Coordinator works with the Laboratory Manager to be responsible for organizing, planning, and evaluating point-of-care (POC) services as well as performing the duties of a Medical Lab Technician (MLT) or Clinical Lab Scientist (CLS).
ESSENTIAL JOB FUNCTIONS
- Oversee the daily operations of Point of Care testing for Think clinical support staff, Think Quick Urgent Care, and other Think Clinic facilities.
- Develop and maintains orientation, training, and annual competency for POC testing users.
- Develop and maintain POC testing procedures and all required records/documents to ensure quality assurance and compliance with Clinical Laboratory Improvement Amendments (CLIA) testing standards.
- Develop and maintain quality indicators of POC testing actively participating in performance improvement activities.
- Perform routine maintenance of departmental equipment and procedures to include, but not limited to inventory monitoring, instrument maintenance and checks, method/instrument validations, quality control management, and troubleshooting.
- Responsible for performing all duties of MLT/CLS and adhering to departmental and organizational policies and procedures.
- Participate in the evaluation, selection, and implementation of POC testing and equipment with recommendations for their usefulness vs. cost and limitations.
- Act as a resource for POC questions and information for clinical and laboratory staff.
- Maintains and improves skills by participating in continuing education, professional development activities, and training exercises as required.
- Participate in CLIA inspections as needed.
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of laboratory standards, procedures and equipment, accessioning, verifying specimens and specimen requirements
- Knowledge of medical terminology.
- Knowledge of HIPAA privacy rules.
- Skill in communicating in a professional manner, both verbally and in writing.
- Skill in planning, organizing, and time management.
- Skill in using a computer and a variety of software, including Electronic Health Records (EHR) software, Laboratory Information System (LIS), Word, Excel, Access, and Outlook.
- Skill in managing multiple priorities and problem solving.
- Ability to work effectively under pressure to meet established goals and objectives.
- Ability to maintain high levels of professional and personal integrity.
- Ability to convey professional demeanor and sound judgment in dealing with patients' care, protection of patient privacy, and confidentiality.
- Ability to work independently and in a team environment.
- Ability to act as a good representative of the company.
EDUCATION & EXPERIENCE
Bachelor's degree from an accredited college or university in Medical Laboratory Science or related science, which includes a one-year internship in an approved clinical laboratory required. American Heart Association BLS/CPR certification required. Medical Lab Scientist (MLS) or Medical Lab Technician (MLT) certification required. A minimum of three (2) years of experience as a clinical, hospital, or referral laboratory setting, utilizing electronic Health Records (EHR) required. One (1) year of experience in Point of Care testing and phlebotomy preferred.