Software Test Manager Jobs in Elgin, IL (NOW HIRING)

We are seeking a Lead Test Automation Architectto define and lead an enterprise-gradetest automation strategyacross UI, API, data, and platform layers-while evolving our quality engineering capabilities to supportAgentic AI / LLM-based systems(probabilistic outputs, confidence-based validation, hallucination detection, and model evaluation). This role will architect scalable automation frameworks, drive engineering excellence, and accelerate delivery through highly productive, maintainable automation programs.Key ResponsibilitiesAutomation Strategy & Architecture

• Define and own thetest automation architecture and multi-layer strategy(UI/API/contract/integration/e2e), aligned to product risk and release cadence.
• Establish automationstandards, patterns, and reference implementations(framework structure, page-object/screenplay usage, test data patterns, reporting).
• Driveshift-left testingpractices (contract testing, component testing, pre-merge validation) and reduce reliance on fragile end-to-end tests.

Agentic AI / LLM Test Model Alignment

• Design and implement testing approaches fornon-deterministic AI outputs, including:
  • confidence/threshold-based assertions
  • semantic similarity checks and rubric-based validation
  • goldens/benchmark datasets and evaluation harnesses
  • hallucination and groundedness testing strategies
  • regression detection across model/prompt/version changes
• Define AI test coverage acrossaccuracy, robustness, bias/safety (as applicable), performance, and reliability.
• Partner with ML/AI, Product, and Engineering to establishacceptance criteriafor AI capabilities and measurable quality gates.

High-Productivity Automation Programs

• Build and scalehigh-throughput automation projectsthat are reliable, fast, and easy to extend.
• Improvetest execution time, reduce flaky tests, and optimize CI/CD pipelines (parallelization, test selection, retries with guardrails).
• Create actionable, engineering-friendlyquality dashboards(pass/fail trends, flake rate, coverage, defect escape metrics).

Tooling, CI/CD, and Quality Gates

• Integrate automation into CI/CD withquality gates(PR checks, nightly suites, release readiness criteria).
• Standardizeobservability for testing: logs, tracing hooks, screenshots/video, artifacts, and test run diagnostics.
• Define practices fortest environments, data management, service virtualization, and dependency control.

Technical Leadership & Mentorship

• Serve as the QE technical authority: coach engineers on automation design, code quality, and best practices.
• Lead design reviews for test architecture and automation PRs; enforce coding standards and maintainability.
• Influence roadmap and delivery by translating risk into clear testing priorities.

Required Qualifications

• 8-12+ yearsin Quality Engineering / Test Automation witharchitect-level ownershipof frameworks and strategy.
• Proven experience designing scalable automation across:
  • API testing(contract + integration)
  • UI automationwith stable locator strategies (test IDs, accessibility roles)
  • Test datastrategy and environment reliability
• Strong programming skills in at least one modern language (e.g.,Java, Python, TypeScript/JavaScript, C#).
• Expertise with automation tools/frameworks (examples):
  • UI: Playwright / Cypress / Selenium
  • API: REST-assured / SuperTest / Postman/Newman / pytest
  • CI: GitHub Actions / Jenkins / Azure DevOps
• Demonstrated ability to reduce flakiness and improve execution speed throughengineering solutions.

Preferred Qualifications (Strongly Desired)

• Experience testingLLM/Agentic AIfeatures or other probabilistic systems, including:
  • evaluation harnesses, benchmark datasets, semantic scoring, and drift detection
  • prompt/version regression strategies and structured evaluation reports
• Familiarity with modern quality approaches:test pyramid,contract testing,consumer-driven contracts,risk-based testing,shift-left.
• Knowledge of security/performance testing integration (baseline understanding; hands-on is a plus).
• Experience building reusable automation libraries for multiple teams/products.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$89,600.00 - $157,000.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.