ZipRecruiter

Log In

1

Software Support Jobs in Portland, OR (NOW HIRING)

Relativity

Software Engineer

Portland, OR · On-site

This role reports to the Manager of Software Engineering and provides the opportunity to work on ... Develop and maintain systems that support high-throughput AI workloads, including asynchronous job ...

LAM RESEARCH Corporation

Software Engineer 4

Tualatin, OR · On-site

$100 - $130/hr

Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring ...

Tecology, Inc.

Support Technician

Vancouver, WA · On-site

This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing ...

e184

Senior Engineer - Software

Portland, OR · On-site

$150 - $230/hr

One of our programs in reproductive technologies develops ectogenesis - the ability to support ... You will own software development from interface design through system integration and deployment ...

e184

Senior Engineer - Software

Portland, OR · On-site

$129K - $171K/yr

One of our programs in reproductive technologies develops ectogenesis - the ability to support ... You will own software development from interface design through system integration and deployment ...

e184

Senior Engineer - Software

Portland, OR

$129K - $171K/yr

One of our programs in reproductive technologies develops ectogenesis - the ability to support ... You will own software development from interface design through system integration and deployment ...

ApplyMint

Software Engineer

Beaverton, OR · On-site

$100 - $150/hr

Our teams work diligently to innovate and support world-class services, and we are looking for a Software Developer to join our Engineering team. Location: US Hybrid (Beaverton, OR/Hybrid) In-Office ...

New

Aquent

Software Asset Manager

Beaverton, OR · On-site

$61.80 - $68.67/hr

Support software audits, compliance reviews, renewals, and true-ups by analyzing license entitlements and usage. * Partner with Procurement and Legal on software contracts, renewals, negotiations ...

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

This role provides support and assistance to users in the use of hardware, application software, networks, and peripherals; including but not limited to installation, troubleshooting, performing ...

nLIGHT

Software Engineer - C#/.NET

Camas, WA · On-site

$95 - $115/hr

Translate product and business requirements into robust software solutions that support laser operation, service, manufacturing, and engineering use cases. * Apply sound software development ...

Nike

Software Engineer II

Beaverton, OR · On-site

$101K - $138K/yr

Hands-on experience implementing and supporting modern software architectural principles and patterns (REST, domain-driven design, microservices, etc) * Experience with implementing and integrating ...

nLIGHT

Software Engineer - C#/.NET

Camas, WA · Hybrid

$95K - $115K/yr

Translate product and business requirements into robust software solutions that support laser operation, service, manufacturing, and engineering use cases. * Apply sound software development ...

nLIGHT

Software Engineer - C#/.NET

Camas, WA · Hybrid

$95K - $115K/yr

Translate product and business requirements into robust software solutions that support laser operation, service, manufacturing, and engineering use cases. * Apply sound software development ...

previous page

Showing results 41-60

All JobsSoftware Support JobsSoftware Support Jobs in Portland, OR

Software Support information

See Portland, OR salary details

$32.3K

$48.1K

$64.7K

How much do software support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for software support in Portland, OR is $48,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What is a software support?

Software Support specialists are professionals who assist users with troubleshooting, installing, and maintaining software applications. They address technical issues, answer user queries, and often provide guidance on software usage. Their role may include remote or in-person assistance, documentation, and escalating complex problems to higher-level technical teams. Software Support is crucial in ensuring that end-users can efficiently use software products and resolve any issues that may arise.

What are the key skills and qualifications needed to thrive as a software support?

To thrive as a Software Support Specialist, you need a strong understanding of software applications, troubleshooting processes, and often a relevant degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for engaging with users and resolving their issues efficiently. These skills ensure users receive timely, effective support and contribute to overall customer satisfaction and system reliability.

What are some common challenges faced by software support and how can they be managed effectively?

Software Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support tickets, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and practice clear, patient communication. Regular training on the supported software and collaboration with development and QA teams can also help resolve issues faster and improve user satisfaction.

What is the difference between Software Support vs Software Engineer?

AspectSoftware SupportSoftware Engineer
Required CredentialsTypically an associate's or bachelor's degree in IT, computer science, or related fields; certifications like CompTIA A+ or Microsoft Certified are commonBachelor's or higher in computer science or software engineering; certifications like AWS, Cisco, or specific programming certifications
Work EnvironmentCustomer service settings, help desks, technical support centersDevelopment teams, R&D departments, software companies, tech firms
Employer & Industry UsageIT support firms, software companies, tech departments in various industriesSoftware development companies, tech startups, large IT firms

Software Support focuses on assisting users with existing software issues, troubleshooting, and providing technical help. Software Engineers design, develop, and test new software applications. While both roles require technical knowledge, Software Support emphasizes customer service and problem resolution, whereas Software Engineers focus on creating and improving software products.

Software Support jobs near you
Infographic showing various Software Support job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $48,052 per year, or $23.1 per hour.

Software Engineer

Relativity

Portland, OR • On-site

Other

Medical, Retirement

Re-posted 15 days ago

Job description

Posting Type

Hybrid/Remote

Job Overview

WHO WE ARE
Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high-stakes legal work where accuracy and trust are crucial.
The world's largest law firms, corporations, and government agencies rely on Relativity's legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we're deeply committed to expanding access to technology for academic institutions through Relativity Academic and supporting pro bono legal work through Justice for Change.
WHAT WE DO
At Relativity, engineers don't just write code. They build the systems that power AI-driven workflows at massive scale, enabling customers to uncover insights and act on complex data with confidence.
aiR Services Team
The aiR Services team builds the shared backend platform that powers Relativity's generative AI products. These systems enable secure and scalable access to foundation models across the aiR Suite while handling challenges such as limited model capacity, global data privacy requirements, and fair usage across products and customers. The team works on high-throughput, distributed systems that route AI traffic across regions and providers, protect downstream services from reliability risks, and optimize cost and performance at scale.
If you're excited about building platforms that power an entire product suite, working with generative AI systems in production, and solving distributed systems challenges at global scale, this is a high-impact team to join.

Job Description and Requirements

ABOUT THE ROLE

As a Software Engineer, you will build and operate backend services that power Relativity's generative AI platform, aiR. You will work at the intersection of distributed systems, cloud infrastructure, and applied AI, helping to deliver reliable, scalable systems that sit on the critical path of AI-powered workflows.

This role reports to the Manager of Software Engineering and provides the opportunity to work on multi-region, multi-cloud systems that handle large-scale AI traffic and complex orchestration challenges.

WHAT YOU'LL DO

  • Design and build performant, scalable, and secure backend services with a strong focus on quality, not just meeting requirements
  • Collaborate with a software development team to deliver high-quality, reliable systems that operate at massive scale
  • Develop and maintain systems that support high-throughput AI workloads, including asynchronous job orchestration and distributed processing
  • Write comprehensive unit and integration tests supported by static analysis and thoughtful test strategy development
  • Contribute to improving engineering processes by recommending enhancements to tools, workflows, and practices
  • Participate in pair programming to improve software quality and share design and implementation knowledge
  • Contribute to building systems that route and manage AI traffic efficiently while maintaining reliability and fairness across workloads

WHAT WE'RE LOOKING FOR

Required

  • Bachelor's degree in Computer Science or a related field, or equivalent practical experience
  • Experience building backend services using languages such as C#, Python, or similar
  • Understanding of software engineering disciplines and the ability to work across multiple layers of the application stack
  • Strong foundational knowledge of distributed systems, scalability, and backend service design

Preferred

  • Understanding of DevOps principles and experience with tools such as GitHub Actions
  • Experience working with large language model (LLM) APIs or generative AI systems
  • Experience designing and building scalable systems in Azure or other cloud platforms
  • Experience with Kubernetes, serverless technologies, and cloud-native architectures
  • Familiarity with domain-driven design and event-driven architecture
  • Experience with AI-driven development practices or AI-assisted coding tools
  • Awareness of emerging technology trends and their practical application in engineering

WHY WE COULD BE A GREAT FIT

Impactful AI Platform

  • Build foundational systems that power Relativity's generative AI capabilities and enable products across the aiR Suite.

Distributed Systems at Scale

  • Work on high-throughput, multi-region services that handle large volumes of AI traffic reliably and efficiently.

Cutting-Edge Technology

  • Gain hands-on experience with generative AI systems, cloud-native infrastructure, and modern distributed architectures.

Growth Opportunity

  • Develop deep expertise in backend systems, cloud platforms, and AI-driven services while working on highly visible, impactful projects.

Collaborative Culture

  • Work with a team that values strong engineering fundamentals, shared ownership, and continuous learning.

Compensation and Benefits

  • Competitive salary, health and retirement programs, wellness resources, discretionary time off (DTO), parental leave for primary and secondary caregivers, company-wide breaks, home office stipend, and an equity program.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$79,000 and $119,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Automation, Documentations, Engineering Design, Problem Solving, Process Improvements, Project Management, Quality Assurance (QA), Research and Development, System Integration, Troubleshooting

Apply