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Software Support Jobs in Portland, OR (NOW HIRING)

Intel

Software Engineer

Hillsboro, OR

Our work in advanced packaging and silicon enablement supports engineering teams in staying at the ... Design, develop, and enhance software tools and automation solutions that support engineering ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

Noblesoft Technologies

Software Engineer

Hillsboro, OR · On-site

Require an experienced Senior Software Engineer (C#) to support a Metrology Equipment Software Project. This project involves developing and enhancing advanced software solutions for motion control ...

Suvoda

Software Developer

Portland, OR · On-site

Software Developer II Department: Services Development Reports to: Senior Services Manager Suvoda ... Supporting clinical trials means supporting unique experiments that are inherently complex, high ...

Davis Wright Tremaine LLP

IT Technology Coach

Portland, OR

$22.75 - $31.25/hr

Travel, provide after-hours support, and work non-business hours as necessary Join us if you have: * 3+ years' experience in a law firm providing direct hardware and software support; experience ...

Davis Wright Tremaine LLP

IT Technology Coach

Portland, OR · On-site

$22.75 - $31.25/hr

Travel, provide after-hours support, and work non-business hours as necessary Join us if you have: * 3+ years' experience in a law firm providing direct hardware and software support; experience ...

ITW Avery Weigh-Tronix

Embedded Software Engineer

OR

$139K - $183K/yr

The Embedded Software Engineer is responsible for the design, development, testing, and support of embedded software solutions for both existing and new products, including new hardware bring-up, low ...

US Digital Corp.

Software Engineer

Vancouver, WA · On-site

The Software Engineer designs, implements, tests and supports software applications for PC platforms, participates in the testing process through test review/performance/analysis and certification of ...

US DIGITAL CORPORATION

Software Engineer

Vancouver, WA · On-site

$80K - $130K/yr

The Software Engineer designs, implements, tests and supports software applications for PC platforms, participates in the testing process through test review/performance/analysis and certification of ...

Suvoda

Software Developer

Portland, OR · On-site

Software Developer II Department: Services Development Reports to: Senior Services Manager Suvoda ... Supporting clinical trials means supporting unique experiments that are inherently complex, high ...

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Showing results 1-20

All JobsSoftware Support JobsSoftware Support Jobs in Portland, OR

Software Support information

See Portland, OR salary details

$32.3K

$48.1K

$64.7K

How much do software support jobs pay per year?

As of Jun 26, 2026, the average yearly pay for software support in Portland, OR is $48,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What qualifications do I need for IT support?

For a software support role, candidates typically need a high school diploma or equivalent, with some positions preferring an associate's or bachelor's degree in computer science, information technology, or related fields. Strong problem-solving skills, knowledge of operating systems, hardware, and common software applications, as well as certifications like CompTIA A+ or Network+, can enhance job prospects.

Is AI replacing tech support?

Software support roles involve troubleshooting and assisting users with technical issues, and AI tools are increasingly used to automate routine tasks. However, AI currently complements human support by handling simple queries, while complex or nuanced problems still require human expertise. Therefore, AI is transforming but not fully replacing software support jobs.

What is the difference between Software Support vs Software Engineer?

AspectSoftware SupportSoftware Engineer
Required CredentialsTypically an associate's or bachelor's degree in IT, computer science, or related fields; certifications like CompTIA A+ or Microsoft Certified are commonBachelor's or higher in computer science or software engineering; certifications like AWS, Cisco, or specific programming certifications
Work EnvironmentCustomer service settings, help desks, technical support centersDevelopment teams, R&D departments, software companies, tech firms
Employer & Industry UsageIT support firms, software companies, tech departments in various industriesSoftware development companies, tech startups, large IT firms

Software Support focuses on assisting users with existing software issues, troubleshooting, and providing technical help. Software Engineers design, develop, and test new software applications. While both roles require technical knowledge, Software Support emphasizes customer service and problem resolution, whereas Software Engineers focus on creating and improving software products.

What are Software Support specialists?

Software Support specialists are professionals who assist users with troubleshooting, installing, and maintaining software applications. They address technical issues, answer user queries, and often provide guidance on software usage. Their role may include remote or in-person assistance, documentation, and escalating complex problems to higher-level technical teams. Software Support is crucial in ensuring that end-users can efficiently use software products and resolve any issues that may arise.

Which IT job is the highest paid?

In the IT industry, roles such as Chief Information Officer (CIO), IT Director, and Solutions Architect tend to be among the highest paid, often earning six-figure salaries. Specialized roles like Cloud Architects, Data Scientists, and Cybersecurity Directors also command high compensation due to their expertise and demand for advanced skills and certifications.

What are some common challenges faced by Software Support professionals and how can they be managed effectively?

Software Support professionals often encounter challenges such as troubleshooting complex technical issues, managing high volumes of support tickets, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and practice clear, patient communication. Regular training on the supported software and collaboration with development and QA teams can also help resolve issues faster and improve user satisfaction.

What is a software support role?

A software support role involves assisting users with technical issues related to software applications, troubleshooting problems, and providing solutions. Support specialists often use tools like ticketing systems and may require knowledge of operating systems, programming basics, or specific software platforms.

What are the key skills and qualifications needed to thrive as a Software Support Specialist, and why are they important?

To thrive as a Software Support Specialist, you need a strong understanding of software applications, troubleshooting processes, and often a relevant degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and knowledge bases is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for engaging with users and resolving their issues efficiently. These skills ensure users receive timely, effective support and contribute to overall customer satisfaction and system reliability.
Software Support jobs near you
Infographic showing various Software Support job openings in Portland, OR as of June 2026, with employment types broken down into 2% Internship, 87% Full Time, 3% Part Time, and 8% Contract. Highlights an 89% In-person, 6% Hybrid, and 5% Remote job distribution, with an average salary of $48,052 per year, or $23.1 per hour.
Senior Utility Engineer - Wastewater

Senior Utility Engineer - Wastewater

AKS Engineering & Forestry, LLC

Tualatin, OR • On-site

$108K - $149K/yr

Other

Posted 19 days ago

Job description

If you're ready to make a big impact on your community and grow a high-performing wastewater team, we want to talk to you. As a Senior Utility Engineer at AKS, you'll lead vital infrastructure projects that serve cities, counties, and districts, while mentoring junior engineers and helping to expand our Public Works practice. This is more than just a design role; it's an opportunity to shape how wastewater work gets done at a firm known for its collaboration and technical excellence.

What You'll Do
  • Lead the planning, design, and delivery of wastewater collection systems, pump stations, and treatment facilities.
  • Develop project scopes, budgets, and schedules, ensuring quality and efficiency at every stage.
  • Mentor junior staff and provide technical leadership to project teams.
  • Work directly with public agencies and utility districts to understand needs, build trust, and deliver successful outcomes.
  • Manage and review work prepared in AutoCAD Civil 3D, SewerCAD, and related software.
  • Support business development through client relationships and proposals (as your experience allows).
Who You Are
  • Licensed Professional Engineer (PE) in Oregon or Washington (or able to obtain within 6 months).
  • 10+ years of experience designing wastewater infrastructure for public or private clients.
  • Strong working knowledge of AutoCAD Civil 3D and wastewater modeling software (e.g., SewerCAD).
  • Excellent communicator and collaborator who enjoys working with multidisciplinary teams.
  • Self-motivated with strong organizational and time-management skills.
  • Committed to mentoring others and developing talent from within.
  • You have a "Do what needs to be done" mindset, taking ownership beyond assigned tasks and stepping in wherever needed to keep projects, teams, and customers supported and running smoothly.
Nice to Have
  • Experience managing full lifecycle projects for Oregon or Washington public agencies.
  • Background in trenchless design and construction techniques.
  • Master planning or hydraulic modeling experience.
  • Field engineering or construction inspection experience.
  • Ability to confidently present to clients, councils, and community groups.

Apply