Software Support Manager Jobs in Ontario (NOW HIRING)

Job Description Position: Section Manager, Software Design Engineering Location: 393 University Ave, Toronto, ON On-Site: Hybrid (2 - 3 days a week) Job Type: Fulltime Permanent Salary Range: 130,000 - 165,000 (+benefits, RRSP) Department: Design & Engineering Services (DES) Reports to: Director, Electrical, Control, Computer Engineering and Human Factors (EIC) Number Required: 1 General Accountabilities Provide technical leadership and governance across: Software development for safety and non-safety systems Industrial control system architecture and integration (PLC, DCS, ICS) Digital I&C platforms and plant computer systems Human-machine interfaces (HMI) Software categorization, qualification, and lifecycle management Software verification and validation (V&V) Vendor integration, factory acceptance testing (FAT), commissioning, and lifecycle support Ensure seamless integration with existing plant systems and large-scale I/O environments Oversee the full engineering lifecycle, from conceptual and preliminary design through detailed design and implementation Establish and maintain cybersecurity controls for nuclear digital assets and OT environments Plan and manage resources, budgets, and schedules for software engineering projects Lead proposal development and preparation of client bids Build and maintain strong client relationships, fostering a client-focused delivery culture Ensure all engineering changes comply with client Engineering Change Control (ECC) processes (e.g., OPG, Bruce Power) Drive cross-disciplinary integration and collaboration across engineering teams Provide project oversight to ensure delivery on scope, schedule, cost, and quality objectives Lead team performance management, coaching, and professional development Support resource planning, prioritization, and execution strategies across programs Champion quality assurance and continuous improvement through Human Performance (HU) tools and best practices Working knowledge of CSA N286 management system requirements, CSA N290.14 software engineering for safety-related systems, CNSC REGDOC2.1.1 management systems and software QA expectations, NQA-1, IEC 62645 cybersecurity standard, and client-specific nuclear station procedures Identify opportunities to expand and integrate Kinectrics service offerings Ensure adherence to quality processes and consistent application of best practices Specific Accountabilities Deliver comprehensive engineering services, including design, technical problem-solving, and root cause analysis of plant operating issues. Apply a strong understanding of asset investment considerations to advise clients on engineering risks, trade-offs, and business impacts of alternative solutions. Provide software engineering expertise for nuclear and industrial facilities across the following areas: Design, installation, and commissioning of digital control systems, including software categorization and qualification Execution of specialized analyses such as Failure Modes and Effects Analysis (FMEA) Management of reverse engineering and third-party dedication for obsolete digital equipment Development and implementation of engineering changes in accordance with established Engineering Change Control (ECC) processes Software design and analysis for nuclear and industrial plant systems Condition and performance assessments of digital systems and cybersecurity assets Technical assessments, troubleshooting, and engineering support for refurbishment and operating (capital) projects Collaboration with utilities, vendors, and construction/procurement partners across all project phases - from concept through implementation and close-out Effective participation in multidisciplinary project teams to deliver integrated engineering solutions Continuous advancement of technical knowledge in software engineering and digital control systems Direct Outputs Lead staffing and resourcing decisions, including work planning, scheduling, and assignment of team members Execute core people management responsibilities, including hiring, performance management, compensation decisions, and staff development Build and sustain strong client relationships while supporting business development and service growth Develop and enhance service offerings through technical capability development and client engagement Recruit, mentor, and retain specialized software engineering expertise within the team Translate client needs into actionable programs, projects, and technical proposals Deliver projects and service contracts in line with scope, schedule, effort, and quality commitments Ensure consistent application of quality processes and engineering best practices Identify opportunities to integrate and expand Kinectrics' service offerings across business lines What You Need to Succeed Bachelor's degree (or higher) in Electrical, Computer, or related Engineering discipline 7-10+ years of experience in software design engineering in nuclear or other safety-critical, highly regulated industries 3+ years of leadership experience managing software and/or computer engineering teams Proven expertise in industrial control systems and plant networks (PLC, DCS, SCADA) Experience in preparing and reviewing design documentation across all stages of SDLC for CAT I-IV software in accordance with CSA N290.14 Strong understanding of nuclear power plant design, operation, and modernization programs, including control system upgrades Thorough knowledge of Engineering Change Control (ECC) processes in nuclear environments Hands-on experience with software engineering lifecycle practices, including configuration management and verification & validation (V&V) Demonstrated experience delivering complex engineering projects and leading multidisciplinary teams Professional Engineer (P.Eng.) designation in Ontario