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Software Solutions Manager Jobs in Utah (NOW HIRING)

Caselle

Project Manager I - Software Implementation

Provo, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ABOUT CASELLE Caselle is a leading provider of integrated ERP and enterprise software solutions ... THE ROLE As a Project Manager I, you will manage the delivery of Caselle's ERP solutions for ...

New

Caselle

Project Manager I - Software Implementation

Provo, UT · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ABOUT CASELLE Caselle is a leading provider of integrated ERP and enterprise software solutions ... THE ROLE As a Project Manager I, you will manage the delivery of Caselle's ERP solutions for ...

New

ASSA ABLOY

Regional Sales Manager

Salt Lake City, UT · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

West Valley City, UT

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Salt Lake City, UT · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Lindon, UT · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

ASSA ABLOY

Regional Sales Manager

Salt Lake City, UT · On-site

$70K - $80K/yr

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Berkadia

Software Developer

Midvale, UT · On-site

Work with team members to integrate various solutions. Analyze user needs and software requirements ... Designing and deploying new DAGs (Directed Acyclic Graphs) and using AWS managed Airflow. Remote ...

Berkadia

Software Developer

Salt Lake City, UT · On-site

The Software Developer is responsible for the implementation and testing of software solutions that ... Version Control, Build & Release Management tools * Relational and non-relational databases

Pwc

OCI Solution Architect - Manager

Salt Lake City, UT

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary At PwC, our ... These individuals analyse client needs, implement software solutions, and provide training and ...

Sunwest Bank

Senior Software Engineer

Sandy, UT · On-site

$100K - $155K/yr

Software Engineer Manager Status: ☒ Exempt ☐ Non-Exempt About the Role As a Software Engineer, you'll have the chance to design, build, and maintain innovative software solutions that drive both ...

World Wide Technology

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ... Be organized and capable of managing multiple quotes, vendor outreach threads, and renewal ...

World Wide Technology

Software Specialist

Salt Lake City, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ... Be organized and capable of managing multiple quotes, vendor outreach threads, and renewal ...

World Wide Technology

Software Specialist

Ogden, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ... Be organized and capable of managing multiple quotes, vendor outreach threads, and renewal ...

World Wide Technology

Software Specialist

Logan, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ... Be organized and capable of managing multiple quotes, vendor outreach threads, and renewal ...

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All JobsSoftware Solutions JobsSoftware Solutions Manager JobsSoftware Solutions Manager Jobs in Utah

Software Solutions Manager information

What is a software solutions manager?

A Software Solutions Manager is a professional responsible for overseeing the development, implementation, and support of software solutions that meet a business's needs. They work closely with clients, stakeholders, and technical teams to ensure projects are delivered on time and within budget. Their role often involves managing teams, coordinating resources, and ensuring that software products align with organizational goals. Additionally, they may be involved in assessing client requirements, developing project plans, and troubleshooting issues as they arise.

What are the key skills and qualifications needed to thrive as a software solutions manager?

To thrive as a Software Solutions Manager, you need a strong background in software development, project management, and solution architecture, usually backed by a degree in computer science or a related field. Experience with project management tools (such as Jira or Trello), cloud platforms (like AWS or Azure), and relevant certifications (e.g., PMP, AWS Certified Solutions Architect) is highly valuable. Exceptional communication, leadership, and problem-solving skills help you effectively lead teams and manage client expectations. These skills ensure successful project delivery, alignment with business goals, and the ability to adapt to evolving technology landscapes.

How does a software solutions manager typically collaborate with cross-functional teams during a project lifecycle?

A Software Solutions Manager often acts as a bridge between technical teams, such as developers and engineers, and non-technical stakeholders, including clients, sales, and product managers. They facilitate clear communication to ensure that business requirements are accurately translated into technical specifications and that any changes are managed efficiently. Regular meetings, progress updates, and collaborative problem-solving sessions are common, allowing for agile adjustments and alignment across the team. This collaborative approach not only streamlines project delivery but also fosters a culture of transparency and shared ownership.

What is the difference between Software Solutions Manager vs Software Engineer?

AspectSoftware Solutions ManagerSoftware Engineer
Primary RoleOversees software solution development, manages client requirements, and coordinates teamsDesigns, develops, and tests software applications
Required SkillsProject management, client communication, technical understandingProgramming, coding, debugging
CertificationsPM certifications, technical certificationsProgramming language certifications, technical degrees
Work EnvironmentClient-facing, cross-functional teams, project-basedDevelopment teams, coding environments, R&D labs

While a Software Solutions Manager focuses on overseeing software projects and client needs, a Software Engineer primarily develops and codes software applications. Both roles require technical knowledge, but their responsibilities and work environments differ significantly.

What cities in Utah are hiring for Software Solutions Manager jobs?

Cities in Utah with the most Software Solutions Manager job openings:

Software Solutions Manager jobs near you

Software Support Manager

MEDICAL PRIORITY CONSULTANTS INC

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Are you looking to bring your career to the next level? Come join our team as a Software Support Manager at an award winning company voted as a top place to work in Utah for the past 6 years running!
This opportunity is also eligible for benefits like health, dental, vision, pet, and legal insurances, PTO, holidays, 401K options with company contributions, and so much more! Don't let this opportunity pass you by!
Job Summary:
The Software Support Manager will have overall responsibility for the smooth and effective operation of the Software Support unit as well as excellent customer experiences both internal and external. This role leads support for customers using primarily on-premises software solutions and requires enough technical depth to guide escalations involving Windows workstations and servers, networking, firewalls, connectivity, virtualization, SQL databases, software installation, and troubleshooting customer environment configuration. The Manager will proactively monitor electronic trouble ticket and telephone queues for adherence to unit targets, communicate with the Software Support Supervisor and Software Support Technical Engineer on a regular basis to provide guidance to the team, and communicate with and resolve escalated customer inquiries. This includes documenting the measures taken and applied solutions. This role operates on a hybrid work model based in Salt Lake City, Utah.
Responsibilities:
  • Serving as the primary escalation contact for the team members reporting to them, providing additional technical triage assistance and customer environment analysis
  • Works with the Software Support Supervisor to ensure consistency in service delivery in a 24/7 environment
  • Research and recommend new tools, processes, and support technologies to department management that will enhance the operational efficiency of the Software Support Team
  • Communicates with and handles escalated customer inquiries
  • Complete employee evaluations and disciplinary actions
  • In cooperation with the Software Support Supervisor, create quality assurance measures aimed at increasing the accuracy and timeliness of the Software Support Team's work product
  • Monitor and manage team resources to ensure maximum phone and email coverage
  • Report and follow up on tasks that get escalated to QA and development
  • Ensure maintenance of customer-facing software downloads and release documentation
  • Oversee creation and maintenance of knowledge base documentation
  • Provide regular reports to the Senior Client Education Manager and the Client Operations Admin Team showing team performance over requested time frames
  • Assist Senior Client Education Manager with any other tasks and projects as assigned

Qualifications:
  • Experience troubleshooting current versions of Windows workstation and server software including; software installation and configuration issues, basic administration, services, event logs, user permissions, application errors, connectivity problems, etc.
  • Proven ability to learn new software and technology
  • Familiarity with SQL databases, Networking, Virtualization, load-balancing, and firewalls
  • Excellent communication skills (both verbal and written) are necessary
  • Ability to prioritize multiple assignments while meeting strict deadlines
  • 2+ years of customer service management experience in a technical setting is preferred for this role

Essential Job Functions:
  • Leadership essentials - hiring, interviewing, conflict resolution, performance review, talent management
  • Business writing
  • Customer Service - written and telephonic strategies for effective communication
  • Multi-tasking and management
  • Analytical review of processes
  • Problem-solving and relationship building
  • Effective communication with coworkers and customers
  • Project coordination across departments

Physical and Other Requirements:
  • This is a typical office job that requires the ability to sit for long periods of time at a desk while occasionally moving, standing, and walking.
  • Requires use of arms, hands, or fingers, in handling or manipulating objects, or operating equipment, tools, and instruments requiring fine eye-hand coordination.
  • Occasionally requires repeated bending, crouching, stretching, or crawling, along with regularly lifting 10 - 25 pounds, occasionally up to 50 pounds.
  • Work environment is composed of moderate noise (examples: business office with computers and printers, light traffic)
  • Occasional travel of less than 10% may be required.

Our Company:
As one of Utah's Top Places to work, Priority Dispatch Corp. is an Equal Opportunity Employer. We are a small, fast-growing provider of consulting, training, and software products for the public safety market. Priority Dispatch is based in the U.S. in downtown Salt Lake City, Utah. We offer a comprehensive benefits package including medical, dental, and matching 401(k) programs, etc.
Priority Dispatch Corp. (PDC) provides comprehensive, integrated solutions for Police, Fire, and Medical emergency dispatching. We incorporate the Emergency Priority Dispatch System® approved by the International Academies of Emergency Dispatch in all our products. PDC offers multi-agency emergency dispatching ProQA® software, as well as a card-set version, AQUA® quality improvement software, training, consulting, and Academy accreditation support. www.prioritydispatch.net
Equal Employment Opportunity Employer Click here to view the Federal EEO poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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