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Software Qa Support Technician Jobs (NOW HIRING)

University of Louisiana at Lafayette

Software Quality Assurance Analyst Department: 9030|IRI-Tech Transfer Responsibilities: The Software Quality Assurance Analyst plays an important role in ensuring thequality and reliability of IRI ...

AHU Technologies Inc

Software QA Analyst

Washington, DC · On-site

$60 - $65/hr

Software QA Tester - DMV LOCATION: Washington, DC/ Onsite Employment type: Contract w2/1099/C2C ... The QA Tester will test the application to meet the project objectives and support new or expanding ...

Metrc

NY · On-site

As the Tier II Support Engineer, you will have the opportunity to thrive in a fast-moving, fluid ... Excellent knowledge of software QA methodology, process and tools in web testing environment * 3+ ...

New

AHU Technologies, Inc.

Software QA Analyst

Washington, DC · On-site

$60 - $65/hr

Software QA Tester - DMV LOCATION: Washington, DC/ Onsite Employment type: Contract w2/1099/C2C ... The QA Tester will test the application to meet the project objectives and support new or expanding ...

Annexa Inc.

Software QA Tester

Washington, DC · On-site

Software QA Tester Employment Type: Onsite Annexa is currently working with DC Government's Office ... support new or expanding business objectives. This will include requirements review/analysis ...

Tire Rack, Inc.

South Bend, IN Employment Type: Full-Time, Exempt Join Our IT Team We are seeking a detail-oriented and analytical Software Quality Assurance Analyst II to help ensure the quality, reliability, and ...

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As of Sep 15, 2026, the average hourly pay for software qa support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

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Infographic showing various Software Qa Support Technician job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Software Quality Assurance Analyst

On-site

University of Louisiana at Lafayette
Education • 11 - 50 employees
Learn more about University of Louisiana at Lafayetteexternal

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This job post has expired today. Applications are no longer accepted.

University Of Louisiana At Lafayette rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Position Title: Software Quality Assurance Analyst

Department: 9030|IRI-Tech Transfer

Responsibilities:

The Software Quality Assurance Analyst plays an important role in ensuring thequality and reliability of IRI software products. They are responsible fordesigning and executing test plans, identifying and reporting bugs, andcollaborating with developers to resolve issues. The Software Quality Assurance Analyst reports to the Chief Technology Officer of the Informatics Research Institute(IRI). This is an on-site position in Lafayette, Louisiana.

Duties and Responsibilities:
  • Define test objectives and scope;develop test plans and test cases; identify and prioritize test scenarios.
  • Execute test cases manually orusing automated testing tools; reproduce and document bugs and defects; trackand report test progress.
  • Log and categorize bugs usingdefect tracking systems; communicate bugs to developers and track theirresolution; verify bug fixes and ensure they do not introduce new issues.
  • Collaborate with developers tounderstand software requirements and design; communicate test results andfindings to stakeholders; participate in development meetings and providefeedback.
  • Conduct usability testing; evaluatesoftware usability and user experience; identify and report usabilityissues and suggest improvements; ensure software is user-friendly and accessible.
  • Ensure product designconsistency; verifies that UI/UX adheres to IRI guidelines and design principles to ensure consistent customerexperience.
  • Conduct performance testing; assesssoftware performance under load; identify and report performancebottlenecks; optimize software performance for scalability andresponsiveness.
  • Conduct security testing; identifyand assess security vulnerabilities; conduct penetration testing toidentify potential exploits; recommend security measures and bestpractices.
  • Develop documentation; maintainand update test plans, test cases, and test results; document defectreports and resolution procedures; create and maintain user guides andtraining materials.
Qualifications:Required Qualifications:
  • Bachelor’s degree in computer science or related field.
  • Or 5 years of work experience in software development in realworld settings may be substituted for the bachelor’s degree.
Preferred Qualifications:
  • Proficiency inat least one of the following programming languages: Java, C#, Python, orC++.
  • Understanding of various testing methodologies,including black-box testing, white-box testing, exploratory testing, andautomated testing.
  • Analytical and conceptual thinking skills; ability tometiculously examine software products and identify potential defects;ability to analyze problems, identify root causes, and develop effectivesolutions; ability to apply logical thinking to understand softwarebehavior and identify inconsistencies.
  • Ability to clearly articulate test findings, defects,and suggestions to developers and stakeholders.
  • Ability to work effectively with developers, projectmanagers, and other stakeholders to resolve issues and ensure qualitysoftware delivery.
  • Proficiency in using various testing tools and frameworks, such as Selenium, JUnit, and TestNG.
  • Knowledge of Software Development Life Cycle (SDLC) phases and the role of QA testing within the SDLC.
  • Excellent verbal andwritten communication skills; abilityto write clear, concise, and informative documentation, such as testplans, defect reports, and user guides.
  • Excellent planning, documentation,and organizational skills.
  • Competency in Microsoftapplications including Word, Excel, and Outlook.

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