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Software Operations Jobs in Maryland (NOW HIRING)

Ground Software & Operations * Develop and maintain OpenC3 COSMOS command and telemetry interfaces ... Support command dictionaries, telemetry displays, and scripting development. * Assist with software ...

Requires the use of computerized application programs (such as timekeeping software, Operations Logbook, Lock Out Tag Out (LOTO), Safety Training, Email, etc.). Work requires 12 hour rotating shift ...

Plant Technician-Operations

Baltimore, MD · On-site

$70K - $100K/yr

Requires the use of computerized application programs (such as timekeeping software, Operations Logbook, Lock Out Tag Out (LOTO), Safety Training, Email, etc.). Work requires 12 hour rotating shift ...

Plant Technician-Operations

Baltimore, MD · On-site

$70K - $100K/yr

Requires the use of computerized application programs (such as timekeeping software, Operations Logbook, Lock Out Tag Out (LOTO), Safety Training, Email, etc.). Work requires 12 hour rotating shift ...

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Software Operations information

What is software operations?

Software Operations refers to the management, monitoring, and maintenance of software applications and systems throughout their lifecycle. This role ensures that software runs smoothly, efficiently, and securely in production environments. Responsibilities often include deploying updates, troubleshooting issues, optimizing performance, and collaborating with development and IT teams. The goal is to maximize software reliability and minimize downtime for end users. Software Operations professionals play a critical part in supporting business continuity and user satisfaction.

What does a software operations professional do?

In a Software Operations role, your daily tasks often involve monitoring software systems for performance and reliability, managing deployments and updates, and responding to incidents or outages. You may collaborate closely with development, QA, and IT teams to ensure smooth releases and quick issue resolution. Additionally, documenting procedures, optimizing workflows, and automating recurring tasks are common aspects, helping to maintain efficient and stable software environments.

What are the key skills and qualifications needed to thrive as a software operations professional?

To excel in Software Operations, you need a strong background in systems administration, software deployment, and IT infrastructure management, often supported by a degree in computer science or related fields. Familiarity with tools such as CI/CD pipelines, cloud platforms (like AWS or Azure), and monitoring systems, as well as certifications in areas like DevOps or cloud technologies, is highly beneficial. Excellent problem-solving, communication, and collaboration skills help you manage incidents efficiently and coordinate with development and support teams. These abilities are crucial for maintaining software reliability, minimizing downtime, and ensuring seamless operations within technology-driven organizations.

What is the difference between Software Operations vs Software Development?

AspectSoftware OperationsSoftware Development
Primary FocusMaintaining, deploying, and supporting software systemsDesigning, coding, and creating software applications
Required SkillsSystem administration, scripting, troubleshootingProgramming, software design, problem-solving
Work EnvironmentIT departments, production environmentsDevelopment teams, coding labs
CertificationsITIL, Linux, Cloud certificationsJava, Python, Agile certifications

Software Operations focuses on maintaining and supporting existing software systems, ensuring stability and performance. In contrast, Software Development involves creating new software applications through coding and design. While both roles require technical skills, their daily tasks and objectives differ significantly, making them distinct career paths within the tech industry.

Is operations a high paying job?

Software operations roles can offer competitive salaries, especially with experience, certifications, and knowledge of tools like cloud platforms and automation. Salaries vary by industry, location, and company size, but generally, these positions are considered well-paying within the tech sector.

What are the most commonly searched types of Software Operations jobs in Maryland?

The most popular types of Software Operations jobs in Maryland are:

Infographic showing various Software Operations job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Software Engineer (AI Software & Operations)

Elkridge, MD

$121K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

About Surefire Cyber

Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.

Surefire Cyber's approach and delivery are designed by industry veterans who have worked shoulder-to ­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry's persistent challenges of efficiency, predictability, and transparency.

How You'll Make An Impact

Surefire Cyber is looking for a Senior Software Engineer (AI Software and Ops) to build greenfield applications in Python using agentic methods, own critical infrastructure, and ship production software across the full stack. Reporting to the Head of Engineering, you will write code, make architecture calls, and operate the systems you build. This is a startup, and the right person thrives in ambiguity, prototypes fast, iterates in tight loops, and ships working software every sprint.

The right person is a full-stack generalist who writes production-quality code, has strong opinions on how to build and run infrastructure, and is genuinely excited about what agentic AI makes possible. You will work across the entire engineering surface: Python backends, React frontends, AWS infrastructure, CI/CD pipelines, and AI-driven workflows. Surefire is AI-native by design, and you will operate with the teamwork, tenacity, and empathy that define how we work.

You will serve as an individual contributor across engineering projects in flight, including support of existing Python/React applications in active use by customers and new builds. The team operates on a 2-week sprint cadence.

Your Role In Action

Agentic Engineering and AI-First Systems

  • Build greenfield Python applications using agentic methods, including AI agent workflows with tools such as Claude Code, LangChain, or equivalent frameworks
  • Architect the scaffold layer that coordinates multi-agent pipelines, including role separation, context injection, and output validation
  • Integrate agentic systems with the GitHub-based knowledge store that serves as the org-wide context layer for engineering work
  • Evaluate and adopt new agentic tooling and LLM capabilities as they emerge, bringing structured recommendations to the team

Full-Stack Development, APIs, and Integration

  • Design and implement services, RESTful and event-driven APIs, and data access layers across Python backends and React frontends
  • Contribute to integration between internal services and external platforms, including third-party APIs relevant to IR workflows and business operations
  • Write code that other engineers can read, extend, and trust in production

Infrastructure, DevOps, and Security

  • Own and operate AWS infrastructure across all environments (dev, staging, production), including Kubernetes, Terraform, and CI/CD via GitHub Actions. Engineers here own what they ship, from code to infrastructure — that's a feature, not a burden
  • Build monitoring, alerting, and observability so production issues surface early and resolve fast
  • Ensure infrastructure aligns with Surefire's security and compliance requirements. We're a cybersecurity company; security is a design constraint, not a review step
  • Identify weaknesses in the current architecture and propose pragmatic improvements with clear rationale
What Success Looks Like

You have code in production by the end of your first sprint. Within 30 days, you have a working mental model of the environment and have started closing the highest-leverage gaps. You ship consistently, ask good questions, and make the systems around you better every week.

Your Expertise

Required

  • Strong software engineering fundamentals: writing, debugging, and reasoning about code independently of AI tooling, with a track record of building, not just maintaining
  • Full-stack capability across backend (Python, API design, relational and non-relational databases) and frontend (React or equivalent)
  • Production-level AWS experience, including VPC design, EC2/ECS/Lambda, IAM, RDS, S3, and Kubernetes
  • Terraform proficiency as a primary tool, not a secondary skill
  • GitHub Actions or equivalent CI/CD pipeline experience at a production scale
  • Comfort operating with significant autonomy on a small team where you ship fast, handle ambiguity, and self-enforce process
  • Willingness to work beyond normal business hours to meet business demands, as needed

Strongly Preferred

  • Hands-on experience building or operating AI agent workflows using tools such as Claude Code, LangChain, AutoGen, CrewAI, or equivalent
  • Familiarity with MCP (Model Context Protocol) server architecture and LLM context injection patterns
  • Background in cybersecurity, incident response, or compliance-adjacent engineering environments
  • Experience at a startup or high-growth environment where moving quickly, wearing multiple hats, and operating without a large support structure is the norm

Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion.

Interview Process
  • Submit interest to job posting
  • Preliminary phone interview with the Surefire Cyber People Team (approx. 30 minutes)
  • Virtual interview with the hiring manager (approx. 30-45 minutes)
  • Technical pairing session with a member of the engineering team (approx. 60 minutes)
  • Virtual interview with cross-functional stakeholders (approx. 45 minutes)
  • Virtual interview with the Chief Executive Officer (CEO) (approx. 30 minutes)
Benefits for Full-Time Surefire Cyber Team Members
  • Competitive compensation plan and equity for all team members
  • Remote workforce
  • Generous paid time off plan and floating holidays
  • Employer paid premiums for both team members and their dependents for medical, dental, and vision
  • Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.
  • Paid parental leave
  • Professional development and career advancement opportunities
  • We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth

Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.