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Software Implementation Manager Jobs in Rye Brook, NY

Profound

Implementation Manager

New York, NY · On-site

$85K - $160K/yr

As Implementation Manager, you will own onboarding and enablement for our Scaled and Mid-Market ... software company, and knows how to teach customers at scale * You might be a program manager who ...

Tabs

Implementation Team Lead

Manhattan, NY · On-site

Required : • 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies • Experience mentoring or managing a small team while ...

Tabs

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

Tabs

Senior Manager, Implementations

New York, NY · On-site

$190K - $230K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

Tabs

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

Tabs

Senior Manager, Implementations

New York, NY · On-site

$190K - $230K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

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Software Implementation Manager information

See Rye Brook, NY salary details

$63.8K

$109.3K

$165.8K

How much do software implementation manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for software implementation manager in Rye Brook, NY is $109,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,200.00 and $129,100.00 per year, depending on experience, location, and employer.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What cities near Rye Brook, NY are hiring for Software Implementation Manager jobs? Cities near Rye Brook, NY with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Rye Brook, NY as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $109,347 per year, or $52.6 per hour.
Implementation Manager

Implementation Manager

Profound

New York, NY • On-site

$85K - $160K/yr

Full-time

Posted 6 days ago

Job description

Customer Success
• New York, New York
• In-office
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Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it. Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel.
Backed by Lightspeed, Sequoia, Kleiner Perkins, and Khosla Ventures at a $1B valuation, we're a lean, fast-moving team across NYC, SF, Buenos Aires, and London, shipping at a relentless pace and defining a new category at the biggest shift in marketing in 25 years. If you want to do the best work of your career at the frontier of AI, come build it with us.
As Implementation Manager, you will own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one. You will run onboarding at scale through recurring sessions, build the systems that make this motion repeatable, and ensure customers realize value quickly.
You will work closely with Customer Success, Sales, Product, Engineering, and Data to create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system. You are defining how onboarding works at scale.
What you'll do
  • Design scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers
  • Run weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&A
  • Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality
  • Ensure accounts are properly set up post-sale and verify configuration end to end
  • Track participation, success metrics, and operational efficiency, identifying patterns across the customer base
  • Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams
  • Serve as the internal expert on how customers actually use Profound and translate that into stronger programs, content, and strategy
  • As the program matures, opportunities to recruit, onboard, and maintain a team that will own session facilitation and other onboarding workstreams

Who you are
  • 3 or more years of experience in customer success, onboarding, implementation, or customer education
  • You might be an implementation manager or consultant who has spent time getting customers live on a platform and understands the gap between "sold" and "successful"
  • You might be a customer education specialist who has run webinars, written help docs, and built training programs at a software company, and knows how to teach customers at scale
  • You might be a program manager who moved into customer-facing work and enjoys building repeatable systems where the impact is most visible
  • You might be an onboarding lead at a high-growth startup who has already built something like this once and wants to do it again
  • Strong facilitator, comfortable leading group sessions, webinars, and office hours
  • Organized program owner who can build a repeatable system from scratch and keep it running
  • Process-oriented and data-aware, tracking what works and improving what does not
  • Comfortable operating in ambiguity and building systems rather than inheriting them
  • Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains

Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $85,000 to $160,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

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