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Software Implementation Manager Jobs in New Rochelle, NY

Confido

Director of Implementation

New York, NY · On-site

$170K - $210K/yr

Serve as a key feedback loop into Product, translating implementation friction into actionable roadmap input What We're Looking For * 5+ years of experience managing enterprise software ...

Pivotal Health

Implementation Lead

New York, NY · Remote

$160K - $185K/yr

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven ... Serve as the primary client-facing lead during implementation, managing timelines, expectations ...

Acme Inc.

Implementation Analyst

New York, NY

Implementation Manager-Customer Success Team * Customer Success • San Mateo Responsibilities ... Technical competence including general understanding of IT and enterprise software, specifically ...

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Software Implementation Manager information

See New Rochelle, NY salary details

$61.7K

$105.9K

$160.5K

How much do software implementation manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for software implementation manager in New Rochelle, NY is $105,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,400.00 and $125,000.00 per year, depending on experience, location, and employer.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What are popular job titles related to Software Implementation Manager jobs in New Rochelle, NY? For Software Implementation Manager jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in New Rochelle, NY look for? The top searched job categories for Software Implementation Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Software Implementation Manager jobs? Cities near New Rochelle, NY with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in New Rochelle, NY as of June 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $105,898 per year, or $50.9 per hour.

AI Program & Implementation Manager

Hearst Newspapers

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Hearst is a leading global, diversified information, services, and media company dedicated to innovating, informing audiences and leading with purpose, integrity and a culture of care.

Our portfolio includes more than 360 businesses worldwide. On the consumer side, we operate 35 television stations, 28 daily newspapers and publish more than 200 magazine editions featuring many of the most iconic brands in media. We also hold ownership stakes in leading cable networks such as A&E, HISTORY, Lifetime and ESPN. On the business-to-business side, our companies include Fitch Group, a global leader in financial information and analytics; Hearst Health, which provides intelligence and software that improve care outcomes; and Hearst Transportation, which delivers data and software for aviation, automotive and trucking.

Our strength lies in our people. We value the diverse perspectives that move us forward. We are an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, national origin, sex or gender, sexual orientation, gender identity, gender expression, age, disability, military or veteran status or any other status protected by federal, state, or local law. We also provide reasonable accommodations to applicants and employees consistent with applicable law.

Key Responsibilities
    Lead AI integration and automation projects from concept to delivery, ensuring business goals, timelines, and ROI are met.
    Design and implement API-based integrations between the AI chatbot and enterprise systems (e.g., ServiceNow, SharePoint, HR, Finance, CRM, and IT operations platforms).
    Configure and optimize existing chatbot workflows and connectors to enhance process efficiency and user experience.
    Work hands-on with APIs, SDKs, and orchestration tools to connect applications and automate repetitive tasks.
    Partner with business stakeholders to identify processes suitable for AI and automation integration.
    Develop reusable frameworks, connectors, and integration patterns for scalable enterprise use.
    Collaborate with data, security, and IT teams to ensure all AI integrations meet compliance, privacy, and performance standards.
    Monitor performance, adoption, and business outcomes of deployed integrations; iterate for continuous improvement.
    Serve as product manager for the enterprise AI chatbot, managing roadmap, adoption, and integration strategy.
    Advocate for AI-enabled services, helping teams understand how integrations can improve efficiency and decision-making.
 

Requirements
    Bachelor's degree in Computer Science, Information Systems, Business, or related field required.
    Master's degree (MBA or MS in AI/Data Analytics) a plus.
    ITIL v3+ certification preferred.
    Certifications in automation, cloud, or AI platforms (e.g., Microsoft Power Platform, Azure AI, UiPath, AWS AI/ML) desirable.
 

Experience
    5-7+ years in IT service delivery, automation, or digital transformation.
    Proven hands-on experience building and deploying API-based integrations between enterprise systems and automation or AI platforms.
    Experience connecting chatbots or virtual agents to business systems through APIs or middleware.
    Working knowledge of platforms such as Microsoft Power Automate, Logic Apps, ServiceNow, or equivalent workflow tools.
    Familiarity with LLM-driven tools (e.g., Copilot, Moveworks, Azure OpenAI) and how they integrate into enterprise environments.
    Understanding of authentication, authorization, and data flow best practices (OAuth, REST, JSON, Graph API, etc.).
    Experience managing cross-functional technical projects with measurable business outcomes.
    Prior people leadership experience a plus.
    Proficiency in at least one scripting or integration language (PowerShell, Python, JavaScript).
    Experience working with REST APIs, SDKs, and webhooks.
    Familiarity with data integration concepts and workflow orchestration tools.
    Strong understanding of enterprise systems integration (HR, ITSM, Finance, CRM).
 

Competencies
    Hands-on builder mindset: comfortable developing and testing integrations directly.
    Analytical and solution-oriented: able to translate business needs into technical outcomes.
    Collaborative communicator: able to bridge the gap between technical teams and business users.
    Strategic thinker: aligns AI integrations with broader business goals and technology strategy.
    Continuous learner: stays current on emerging AI and automation technologies.
 

This role is ideal for someone who thrives at the intersection of AI, integration, and process automation - a hands-on technologist who can both lead and build. You'll be the key driver turning our AI strategy into tangible, working solutions that make everyday work at Hearst smarter and more connected.
 

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $140,000 - $160,000. Please note this information is specific to those hired in New York City. If this role is open to candidates outside of New York City, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability, and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more. 

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