Job Summary:
Salesforce is the #1 AI CRM, focusing on customer success through innovation and technology. They are seeking a Staff Software Engineer to join the Data Infrastructure team, responsible for designing and operating scalable data infrastructure that supports analytics and machine learning. The role involves ensuring the reliability and performance of core data services and collaborating with various teams to enhance the data ecosystem.
Responsibilities:
• Design, build, and operate reliable and scalable data infrastructure powering Slack’s analytics, ML, and data-driven decision-making.
• Serve as DRI for multiple core data services specifically on our analytics infrastructure (e.g., StarRocks, Pinot, and Trino), ensuring uptime, reliability, and our compute and orchestration services (e.g., Airflow, Temporal, EMR, Hive Metastore).
• Drive improvements in security, cost efficiency, and developer experience across our data infrastructure.
• Build automation and self-service tools that empower our team and other data teams to easily adopt and manage data workflows.
• Collaborate closely with data engineering, platform, and security teams to design scalable, well-governed solutions.
• Build and enhance our observability, monitoring, and alerting on our services via Grafana and related tooling.
• Partner with other staff and senior engineers to define best practices, technical standards, and support models for Slack’s data ecosystem.
• Mentor and coach other engineers, modeling ownership, collaboration, and operational excellence.
Qualifications:
Required:
• U.S. Citizenship or Permanent Residency (Green Card holder). We are unable to provide visa sponsorship for this role.
• 10+ years of software, platform, or infrastructure engineering experience, including time spent supporting data-intensive systems or data platforms.
• Excellent communication skills and the ability to collaborate across cross-functional teams.
• Proven experience in building, deploying, and operating distributed infrastructure at scale.
• Strong technical background with big data and infrastructure technologies — such as Pinot, StarRocks, Trino, EMR, Airflow, Hive Metastore, Kubernetes, or equivalent systems.
• Proficiency in Python, Golang, Bash, and SQL.
• Proficiency with CI/CD (GitHub Actions), Vault, Terraform, Chef, and Grafana.
• Deep understanding of infrastructure reliability, observability, and cost efficiency principles.
• Hands-on experience supporting data pipelines or data engineering workflows is a strong plus.
• A strong sense of ownership and a drive to deliver high-impact, autonomous results.
Company:
Salesforce is a cloud-based software company that provides customer relationship management software and applications. Founded in 1999, the company is headquartered in San Francisco, USA, with a team of 10001+ employees. The company is currently Late Stage.