Software Assistant Jobs in Dearborn, MI (NOW HIRING)

RAM Construction Services has been in business, learning and adapting since 1918. We are the oldest and most experienced waterproofing and restoration contractor in the United States. We employ the largest most experienced skilled labor force in the Midwest. We also pride ourselves on the training and safety of our skilled workforce. We strive for excellence and continue to push ourselves. Our core values are:

• Relationships are our business.
• Safety without compromise
• Unapologetically competitive
• 360 Accountability
• Embrace Collaboration

Join our amazing information technology (I.T.) team for our 2027 Spring/Summer internship. You will have the opportunity to gain experience in a very fast paced I.T. environment. The opportunity to be mentored by our team of Director’s, Business Development Professional’s, and fellow interns to further your I.T. knowledge.

Generous Compensation Package Includes:

• $22/hr starting wage.
• $150 Apparel Allowance

Key Responsibilities:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. As an I.T. intern, you will collaborate with our Information Technology team in all stages of software implementation and support. Your insightful contribution will help develop, expand and maintain our I.T. channels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Assist with help desk calls from employees, scheduling and service tickets.
• Basic end-user troubleshooting of technical issues. 
• Under IT staff guidance, perform computer imaging, staging and implementation of software’s.
• Assist in maintenance of IT standards and documentation.
• Set up video conferencing sessions and other items as needed to assist IT staff.
• Interacting with customers to assist with implementation of RAM Construction software and be involved in the maintenance after implementation. 

Education Required: Working towards completing your Bachelor’s Degree in Information Systems Management (ISM)/Computer Information Systems(CIS)/etc.

Experience, Knowledge and Abilities Required:

• Currently attending a college or university in a related degree program such as Information Systems Management (ISM)/Computer Information Systems(CIS)/etc.
• Interest in construction industry preferred, but not required.
• Excellent communication & computer skills
• Creative problem solving skills.
• Willingness to speak to internal/external individuals directly to create solutions.

Technology: To perform this job successfully, an individual should have working knowledge of computers, including e-mail and word processing abilities, Excel, Microsoft Office & Outlook

Work Environment: The setting for this position is our main office in Livonia, MI.

Travel: If travel is required to complete your job duties, you will be recompensated appropriately (mileage reimbursement, etc).

Physical Demands: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Seeing, hearing, walking, standing, lifting up to 50 lbs., bending, speaking, sitting, learning, reading, concentrating, thinking, communicating and working. 

Equal Employment Opportunity Policy: RAM Construction Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.