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Software Account Manager Jobs in Tennessee (NOW HIRING)

Southeast TN Area

Account Manager

TN · On-site

Candidate will be responsible for Commercial Lines and Personal Lines Account Management and is ... software program ethic, positive attitude, and willingness to assist others at all times Education ...

Nursing Home Jobs

Account Manager

Ooltewah, TN

Candidate will be responsible for Commercial Lines and Personal Lines Account Management and is ... software program ethic, positive attitude, and willingness to assist others at all times Education ...

Nursing Home Jobs

Account Manager

Ooltewah, TN · On-site

Candidate will be responsible for Commercial Lines and Personal Lines Account Management and is ... software program ethic, positive attitude, and willingness to assist others at all times Education ...

EOS

Account Manager

Nashville, TN

$60K - $70K/yr

Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., Microsoft, Cisco, HP, Dell, etc.) is desirable. * Confident in managing multiple client accounts and sales ...

HPC Management Group

Be Seen First

Community Account Manager

Knoxville, TN · On-site

$40K - $55K/yr

As an Association Account Manager, you will play a pivotal role in building and maintaining strong ... software and tools is a plus. Benefits: · Competitive salary. · Paid Time off and paid holidays ...

Staff Management

Account Manager

Jackson, TN

$60K - $75K/yr

Overview : In the role of Account Manager, you will be a leader at the center of the action ... Knowledge of MS Office software: Excel, Outlook, PowerPoint, and Word * Strong communication skills ...

Kendall Group

Account Manager

Kingsport, TN

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Knoxville, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Newport, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Jackson, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Jackson, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Knoxville, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Kendall Group

Account Manager

Kingsport, TN · On-site

Reporting to the Sales Manager, the Account Manager is a key member of the Sales team. The person ... Word, Excel, etc.) and the ability to learn new software; Business acumen, including problem ...

Building Plastics, Inc.

Account Manager

Knoxville, TN · On-site

Find and grow new accounts. * Negotiate contracts, pricing, and terms to ensure mutually beneficial ... Proficiency in CRM software and Microsoft Office Suite. * Results-driven with a focus on achieving ...

PolyAI

Account Manager

Nashville, TN · Remote

$172K - $192K/yr

PolyAI is searching for a US-Based Account Manager , reporting directly to the VP of Account ... Experience selling solutions embracing SaaS, system and performance software and innovative devices.

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All JobsSoftware Account JobsSoftware Account Manager JobsSoftware Account Manager Jobs in Tennessee

Software Account Manager information

See Tennessee salary details

$26.8K

$59.7K

$96.2K

How much do software account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for software account manager in Tennessee is $59,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What is the difference between Software Account Manager vs Customer Success Manager?

AspectSoftware Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, upselling, renewalsEnsuring customer satisfaction, onboarding, retention
Required SkillsSales, product knowledge, relationship managementCommunication, problem-solving, customer support
Work EnvironmentSales teams, client meetings, account reviewsCustomer support teams, onboarding sessions
CertificationsSales certifications, CRM proficiencyCustomer service certifications, SaaS knowledge

While both roles focus on client relationships in the software industry, Software Account Managers primarily handle sales, renewals, and account growth, whereas Customer Success Managers focus on onboarding, satisfaction, and retention. Understanding these differences helps companies assign the right responsibilities and professionals to each role.

What is a software account manager?

A Software Account Manager is a professional responsible for managing and nurturing relationships with clients who use a company's software products or services. Their primary duties include understanding client needs, ensuring customer satisfaction, facilitating product adoption, and identifying opportunities for upselling or renewing contracts. They act as a liaison between the client and internal teams, such as sales, support, and development, to address issues and deliver solutions. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a software account manager, and why are they important?

To thrive as a Software Account Manager, you need a strong background in sales, customer relationship management, and a good understanding of software solutions, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales analytics tools, and software licensing systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build trust and resolve client challenges effectively. These abilities are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business partnerships.

How does a software account manager typically collaborate with technical teams to meet client needs?

As a Software Account Manager, you will frequently act as the bridge between clients and internal technical teams, such as product development and support. This involves gathering client requirements, translating business needs into technical language, and ensuring deliverables align with customer expectations. Regular communication, joint meetings, and project updates are standard practices to keep everyone aligned. Effective collaboration not only ensures client satisfaction but also helps identify upsell or cross-sell opportunities by understanding both client pain points and product capabilities.
What are the most commonly searched types of Software Account jobs in Tennessee? The most popular types of Software Account jobs in Tennessee are:
What cities in Tennessee are hiring for Software Account Manager jobs? Cities in Tennessee with the most Software Account Manager job openings:
Software Account Manager jobs near you
Infographic showing various Software Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,736 per year, or $28.7 per hour.

Outside Software Account Rep - Memphis, TN

Thryv

Memphis, TN • Remote

Full-time

Re-posted 2 days ago

Thryv rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

200th of 243 rated software companies

Job description

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
 
About the role:
  • This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
  • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
  • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
  • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.
We do it all in a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
 
In This Role, You’ll Get To:
  • Help grow local business market share
  • Defend small business America and the American Dream
  • Work with existing clients and hunt for new business
  • Become SaaS (software as a service) experts
  • Receive world-class training
  • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
  • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
  • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
  • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
  • Who are engagement gurus while properly managing expectations
  • Have the desire and commitment to do what it takes to be successful in sales
  • Have a positive outlook and a strong ability to take responsibility for their successes and failures
  • Goal oriented…you’re known for destroying your sales goals
  • Persuasive…you can explain software solutions in simple terms
  • Exceed sales quotas and expectations
  • Build and nurture a pipeline of prospects and close deals
  • Develop great solutions to help customers WIN!
  • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
  • 3+ years of direct sales experience required (preferably in a SaaS role or company)
  • 2+ years’ experience in outbound sales (full sales cycle) role required
  • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
  • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
  • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
  • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
  • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
  • 50% driving requirement and valid drivers license.
  • Must live local to the city of the job posting (within a 1-hour commute)
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at corporate.thryv.com/careers/
 
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
 
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
 
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
 
#LI-DNI 
 
 

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