Social Service Jobs in Delaware (NOW HIRING)

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

The class incumbent performs advanced social service administration work by overseeing the functional and administrative operations responsible for service delivery, community outreach, intensive case management, and ongoing case maintenance. In addition, the incumbent manages special projects in support of the Director and Deputy Directors, including disaster response deployment and collaboration with community partners. Responsibilities include developing and implementing case management initiatives, fostering partnerships with public and private organizations, and representing the division on statewide task forces, committees, and other interagency work groups.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.\r\n\r\n Provides interpretation, implementation and communication of state and federal regulations to statewide, regional and administrative staff.\r\n \r\n \r\n Develops and coordinates budget proposals for division's operating budget.\r\n \r\n \r\n Recommend need for policy and procedure revisions in order to accomplish program objectives, meet client's needs.\r\n \r\n \r\n Supervises, reviews, evaluates, coordinates, and prioritizes the work of staff and make recommendations on hiring and disciplinary action.\r\n \r\n \r\n Monitors hearings and grievances to assure client/employee provider complaints are processed in accordance with time standards and decisions are in accordance with policy.\r\n \r\n \r\n Maintains/negotiates contractual agreements, develops proposal requests to implement provisions of state and federal regulations and/or to provide program services.\r\n \r\n \r\n Monitors program service effectiveness through federal/state program reviews, statistical reports, and analyzes and develops corrective action.\r\n \r\n \r\n Assesses current operations and regulation requirements for applicability to computerization and develop maintenance request to instruct programmers on steps needed to offset changes.\r\n \r\n \r\n Chairs statewide committees, task forces, arranges meetings, coordinates interdivisional projects, develops press releases, provides information to media and prepares various analytical and statistical reports. \r\n\r\n

Job Requirements

JOB REQUIREMENTS for Social Service ChiefAdministrator \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention orrehabilitation. \r\n Three years experiencein developing policies and procedures. \r\n Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation. \r\n Six months experiencein budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures. \r\n Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others. \r\n\r\n

Additional Posting Information

The State of Delaware recognizes the value oftelework and flexible working schedules.This position is eligible for Telework according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Benefits

As a condition of hire, if the successful candidate's State of Delaware Council on Police Training Certificate has become inactive, or the candidate is equivalently certified in another state, the successful candidate must obtain an active State of Delaware Council on Police Training certificate within 90 days of hire or be subject to dismissal. For additional information regarding recertification requirement, please visit the Delaware Administrative Code Title 1 - Authorities, Boards and Commissions - 800 Delaware Council on Police Training. (see 5.0 Minimum Standards for Training - 5.2 Waiver of Equivalent Training - RECIPROCITY and 8.0 Re-activation Requirements of Police Officers)\r\nhttps://regulations.delaware.gov/AdminCode/title1/800/801.shtml#TopOfPage\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab atStateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visitingdelawarerelay.com.\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.\r\n