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Social Security Disability Intake Specialist Jobs

Romano At Law

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Social Security Disability Intake Specialist

Atlanta, GA · Remote

$18/hr

Job Overview We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting ...

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Intake Specialist (11am - 8pm EST)

$18.25 - $24.25/hr

Intake Specialist Mindset was founded to create a better experience for those with a mental illness ... Our team of Social Security Disability lawyers and representatives has helped thousands of ...

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How much do social security disability intake specialist jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for social security disability intake specialist in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

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Infographic showing various Social Security Disability Intake Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Social Security Disability Intake Specialist

Atlanta, GA • Remote

Romano At Law
1 - 10 employees
Learn more about Romano At Lawexternal

$18/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 8 days ago

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Job description

This is a remote position.


Job Overview

We are seeking a detail-oriented and client-focused Intake Specialist to join our Social Security Disability team. This is a high-volume, phone-based role responsible for conducting client intakes, gathering critical information, and moving cases efficiently through the intake process.

This position requires strong communication skills, organization, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

  • Conduct detailed intake calls with prospective clients
  • Gather and document medical, work history, and personal information
  • Follow up with clients via phone, text, and email
  • Generate and send retainer agreements
  • Schedule appointments with attorneys
  • Enter and maintain accurate data in the case management system
  • Assist with Social Security Disability applications and forms

Qualifications

Education

  • High School Diploma or GED required.
  • Bachelor’s Degree in a related field preferred.

Experience and Skills

  • Experience in intake, customer service, call center, legal, or medical office environments preferred
  • Experience handling high call volume is a plus
  • Strong communication skills with the ability to guide conversations
  • Excellent attention to detail and organization
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office; case management software is a plus
  • Bilingual (Spanish) is a plus

Work Environment

  • Fully remote position
  • High-volume phone and computer-based work
  • Paperless environment using systems such as Vonage, Docubee, Microsoft Office, and SmartAdvocate

Physical Demands
This position requires extended periods of sitting, frequent use of a computer, and regular communication via phone and email. Occasional standing, walking, bending, or reaching may be required.