Social Media Operator Jobs (NOW HIRING)

Description

JOB SUMMARY:

The Utah Jazz are looking for a Social Media Manager who works with and guides the social media group to build strategic content plans, promotional campaigns, and manage the online workflows of our owned and operated channels. This role lives and breathes social media, guiding the creation of engaging concepts, using analytics to refine our efforts, and providing actionable reporting with the objective of growing an engaged audience. This is an exciting opportunity for someone looking to help shape the social voice of the Utah Jazz and create compelling content for a passionate fanbase. Each candidate must provide a portfolio for review. 

 *APPLICATIONS WITHOUT A PORTFOLIO WILL NOT BE CONSIDERED* 

DUTIES & RESPONSIBILITIES:

• Oversee various social media channels on behalf of the Utah Jazz and affiliated accounts, including content creation, posting, monitoring, and moderation.
• Direct, execute, and support comprehensive coverage of all Utah Jazz games and related events.
• Lead and develop junior social media staff, focusing on developing skills and professionalism.
• Assess analytical data associated with social media engagement, website traffic, and review activities to assess strategy efficiency.
• Create recap reports on social media strategies and results (weekly and monthly basis).
• Assist in developing and sustaining a consistent brand voice for written and visual content across all channels.
• Work with the social media team and other internal groups (sales, marketing, etc) to create digital campaigns that integrate with traditional media and the organization's larger promotional strategies.
• Work with the Sr. Director of Digital Content to evaluate and update brand guidelines & objectives for social media planning.
• Build, reach, and scale with new audiences while deepening engagement with existing fans.
• Execute sponsored content strategy and provide recommendations where necessary.
• Cultivate a positive creative environment in an effort to build collaborative content opportunities.
• Protect the reputation of the company and the ability to handle sensitive and confidential information with discretion and professionalism.
• Exemplify the Utah Jazz mission and values: transparent, all in, community obsessed, one team, and scrappy.
• Available to work nights and weekends. This position will attend Utah Jazz home games and will travel to a majority of road games throughout the season.

COMPETENCIES:

• Communicates Effectively - Develops and delivers messaging that conveys a clear understanding of the unique needs of different audiences.
• Collaborates - Builds partnerships, takes feedback well, and works effectively with others to meet shared objectives.
• Drives Vision and Purpose - Communicates a vision and strategy that motivates others to action.
• Cultivates Innovation - Shows initiative to find new and better ways for the organization to be successful.
• Decision Quality - Making good and timely decisions to keep the organization moving forward.
• Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organizational goals.

QUALIFICATIONS:

• 3-5 years of direct experience with social media in a professional setting.
• Must have deep knowledge of the NBA, players, coaches, and league storylines to keep content relevant and timely.
• NBA, NCAA, and other professional sports experience is required.
• Managerial experience is preferred.
• Excellent writing and communication skills.
• Strong familiarity with popular social media channels including, but not limited to: Facebook, Twitter, Instagram, TikTok, and YouTube.
• Thrive in a fast-paced environment, managing quick-turnaround projects and high-volume content needs.
• Proven experience in building professional/corporate social media accounts and audiences.
• Familiarity with social media publishing, analytics, and social listening tools.
• Ability to manage multiple tasks with planning and project prioritization.
• Ability to work independently and within a team to meet deadlines and accomplish goals.
• Ability to work nights and weekends as needed.
• Strong attention to detail.

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate, and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 20 lbs.

The Utah Jazz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Jazz reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.