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Social Media Customer Support Jobs (NOW HIRING)

Senergy Petroleum LLC

Social Media Intern

Gilbert, AZ · On-site

$15 - $19.25/hr

This role will help drive awareness, engagement, and loyalty among prospects, customers, and employees through creative visual communication, storytelling, and day-to-day social media support. From ...

FTHR

Social Media Manager

El Reno, OK · On-site

Description Social Media Manager & Content Creator Reports To: Design and Marketing Manager ... and provide customer support. • Brand Representation: Act as a brand ambassador, ensuring ...

Global Pacific Support

Social Media Manager

... SUPPORT is on the lookout for a dynamic Social Media Manager who is responsible for creating ... managing, and optimizing content across all company social media platforms to increase brand ...

10 Media

Social Media Manager

New York, NY · On-site +1

$62K - $85K/yr

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management * Script, produce and edit video content ...

INTEREXCHANGE INC

Social Media Manager

Manhattan, NY · Remote

Join our team as the new Social Media Manager. This is an enterprising, hybrid position for highly ... Customer Support: You are the first stage of customer support, answering questions * Creative ...

Best Version Media

Social Media Specialist

Brookfield, WI · On-site

$50K - $60K/yr

We connect local businesses to customers with a suite of innovative print and digital solutions ... Experience supporting recruiting, sales, or product marketing initiatives * Experience leveraging ...

Morphe

Social Media Coordinator

Los Angeles, CA · On-site

You'll work closely with marketing, creative, and customer-facing teams to help bring our social strategy to life. What You'll Do: * Working with the Social Media Manager, support execution of social ...

SENERGY PETROLEUM LLC

Social Media Intern

Gilbert, AZ

$15 - $19.25/hr

This role will help drive awareness, engagement, and loyalty among prospects, customers, and employees through creative visual communication, storytelling, and day-to-day social media support. From ...

BRAD HALL COMPANIES

Social Media Intern

Gilbert, AZ · On-site

$15 - $19.25/hr

This role will help drive awareness, engagement, and loyalty among prospects, customers, and employees through creative visual communication, storytelling, and day-to-day social media support. From ...

Brad Hall Companies

Social Media Intern

Gilbert, AZ · On-site

$15 - $19.25/hr

This role will help drive awareness, engagement, and loyalty among prospects, customers, and employees through creative visual communication, storytelling, and day-to-day social media support. From ...

K-1 Speed Inc

Social Media Strategist

Irvine, CA · On-site

$70K - $75K/yr

K1 Speed is seeking a skilled social media strategist to help us build social media campaigns that capture prospects' attention and engage existing customers. Responsibilities ● Produces, edits ...

Gleim

Social Media Specialist

Gainesville, FL · On-site

Work closely with other team members and different departments, including but not limited to sales, and customer service, to ensure that the social media strategy supports overall business goals.

Gleim

Social Media Specialist

Gainesville, FL · On-site

Work closely with other team members and different departments, including but not limited to sales, and customer service, to ensure that the social media strategy supports overall business goals.

Rise Local

Social Media Coordinator

Farmers Branch, TX · On-site

Collaborate with web dev, copywriting, and advertising teams to make sure our customer's social media content is fully integrated into the client's website and advertising campaigns. * Be a champion ...

PAFCO

Social Media Specialist

Vernon, CA · On-site

$75K - $80K/yr

... customers. Compensation: $75k-80k/year Key Responsibilities: * Develop and Execute Social Media ... Work closely with the marketing team and other departments to ensure brand consistency and support ...

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Showing results 41-60

All JobsSocial Media Customer Support Jobs

Social Media Customer Support information

See salary details

$5

$24

$39

How much do social media customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for social media customer support in the United States is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a social media customer support?

To thrive as a Social Media Customer Support, you need excellent written communication, problem-solving abilities, and a strong understanding of social media platforms, often supported by experience in customer service or related fields. Familiarity with social media management tools (like Hootsuite or Sprout Social), CRM systems, and knowledge of brand tone guidelines are typically required. Patience, empathy, and adaptability help professionals effectively handle diverse customer inquiries and de-escalate challenging situations. These skills are vital for maintaining a positive brand reputation and delivering prompt, high-quality support in a fast-paced digital environment.

How does a social media customer support specialist typically collaborate with other departments within a company?

Social Media Customer Support specialists often work closely with teams such as marketing, product development, and technical support. They relay customer feedback and frequently asked questions to these departments to help improve products and services. Effective collaboration ensures that customer concerns are addressed promptly and that consistent messaging is maintained across all channels. This cross-functional teamwork is vital for resolving complex issues and enhancing the overall customer experience.

What is the difference between Social Media Customer Support vs Social Media Community Manager?

AspectSocial Media Customer SupportSocial Media Community Manager
Primary FocusHandling customer inquiries, resolving issues, providing support via social mediaBuilding community, engaging followers, managing brand presence
Skills RequiredCustomer service, communication, problem-solvingContent creation, engagement strategies, communication
Work EnvironmentCustomer support centers, social media platformsSocial media channels, online communities
Common Employer TypesRetail, tech companies, service providersBrands, media agencies, marketing firms

While both roles involve social media, Social Media Customer Support focuses on assisting customers and resolving issues, whereas Social Media Community Managers focus on engaging and growing online communities to enhance brand loyalty.

More about Social Media Customer Support jobs
What cities are hiring for Social Media Customer Support jobs? Cities with the most Social Media Customer Support job openings:
What states have the most Social Media Customer Support jobs? States with the most job openings for Social Media Customer Support jobs include:
Social Media Customer Support jobs near you
Infographic showing various Social Media Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,341 per year, or $24.7 per hour.

Social Media Intern

Senergy Petroleum LLC

Gilbert, AZ • On-site

$15 - $19.25/hr

Internship

Re-posted 19 days ago

Job description

Job Overview
The Social Media Intern plays a key role in enhancing Senergy Petroleum's visual identity and digital presence. This position supports the Marketing team by creating compelling graphics, producing engaging social media content, and helping ensure consistent brand representation across digital, print, and event-related platforms. This role will help drive awareness, engagement, and loyalty among prospects, customers, and employees through creative visual communication, storytelling, and day-to-day social media support. From assisting with campaign design to supporting social media execution, this internship is ideal for someone who is passionate about branding, content creation, graphic design, and digital media.
Duties and Responsibilities
Essential
Design and Content Creation
  • Assist in designing marketing materials, including digital graphics, promotional content, flyers, presentations, signage, social media visuals, and video assets.
  • Create visually engaging content that supports the Senergy Petroleum and Brad Hall Companies brands.
  • Ensure all creative materials align with established brand standards, messaging, tone, colors, and visual identity.
  • Support the development of branded templates and creative assets for ongoing marketing use.
  • Assist with basic photo editing, image resizing, layout updates, and graphic enhancements for various marketing channels.

Social Media Management
  • Support the planning, creation, scheduling, and publishing of content across social media platforms, including Instagram, Facebook, LinkedIn, and other applicable channels.
  • Assist with daily social media monitoring, including engagement tracking, basic community management, and identifying opportunities to improve audience interaction.
  • Help maintain visual consistency and brand alignment across social platforms.
  • Draft captions, select visuals, and recommend creative ways to increase engagement with customers, employees, and prospects.
  • Monitor trends, social media best practices, and content ideas that may support the company's digital presence.

Campaign Support
  • Contribute to the development and rollout of marketing campaigns by creating graphics, visuals, and digital assets.
  • Support campaign timelines by completing design and content assignments accurately and on schedule.
  • Assist with coordinating creative elements for email campaigns, internal communications, customer promotions, recruitment marketing, and company initiatives.
  • Help ensure campaign materials are consistent, professional, and aligned with overall marketing objectives.

Additional
Website and Digital Experience
  • Assist with website content updates, visual enhancements, and basic digital content deployment.
  • Support efforts to improve website user experience, SEO alignment, and brand consistency.
  • Assist with customer review initiatives, web content organization, and basic web analytics reporting.
  • Help identify opportunities to improve digital presentation, visual flow, and customer-facing content.

Event Marketing
  • Assist with planning and executing branding and visual needs for internal and external events.
  • Support the creation of event materials, including signage, flyers, presentations, name badges, social media graphics, and promotional visuals.
  • Help coordinate visual assets for training sessions, trade shows, employee events, and customer-facing experiences.
  • Support post-event content needs, including photos, recap graphics, and social media posts.

Supervision of Others
  • None

Work Environment
  • Typically work is performed in an office setting.

Physical Demands
  • Able to sit and stand for extended periods of time.
  • Able to move about office setting to complete responsibilities.
  • Able to move freely around work and customer sites.
  • Able to climb stairs and ladders, kneel, bend, and stoop.
  • Heavy use of phone, computer, and office equipment.
  • Able to lift up to 25 lbs.

Travel
  • Up to 10%

Knowledge, Skills, and Abilities
Required
  • Strong written and oral communication skills are critical.
  • Ability to work independently.
  • Must have strong organizational and project management skills.
  • Experience with the Adobe Creative Suite, Graphic design, video/photography content creation and editing (Illustrator, Photoshop, Premiere Pro, Final Cut Pro, After Effects, etc.).
  • Ability to drive both tactical and strategic marketing initiatives.
  • Social Media and content creation experience
  • Creative, Resourceful, Analytical, and Eager to Learn

Preferred
  • Familiarity with digital marketing platforms, including Meta Business Suite and LinkedIn, with an understanding of how to optimize content for engagement.
  • Knowledge of traditional and digital marketing tools to include but not limited to: email marketing (Act-On or similar), and CRM system.
  • Experience with Microsoft 365
  • Experience with SEO, Web analytics, and Google Business Suite
  • Experience in website design (Wordpress, etc.)
  • Photography experience (Editing and Shooting)

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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