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Social Media Community Manager Jobs in Racine, WI

Best Version Media

Social Media Specialist

Brookfield, WI · On-site

$50K - $60K/yr

The Social Media Specialist will build a repeatable content engine, elevate our brand across ... Cultivate a vibrant online community by managing daily interactions to build brand trust, while ...

ATIA Ltd

Social Media Engineer

Milwaukee, WI

Service Management Systems (SMS), * 8.Business Continuity Management Systems (BCMS), * 9 ... virtual communities and networks users. The goal is to gradually achieve superior customer ...

Hanson Dodge

Integrated Media Planner

Milwaukee, WI · On-site

Support organic social planning as needed, including platform recommendations, content themes ... Manage day-to-day execution of media plans, including RFPs, media recommendations, negotiating and ...

Hanson Dodge

Integrated Media Planner

Milwaukee, WI

Support organic social planning as needed, including platform recommendations, content themes ... Manage day-to-day execution of media plans, including RFPs, media recommendations, negotiating and ...

Varsity Tutors

Social Networking Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... community engagement. * Curriculum Awareness & Adaptive Instruction: Familiar with social media literacy curricula and common challenges such as privacy management, distinguishing professional from ...

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All JobsSocial Media Community JobsSocial Media Community Manager JobsSocial Media Community Manager Jobs in Racine, WI

Social Media Community Manager information

See Racine, WI salary details

$20.6K

$107.8K

How much do social media community manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for social media community manager in Racine, WI is $99,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,900.00 and $106,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a social media community manager?

To thrive as a Social Media Community Manager, you need expertise in content creation, social media strategy, and analytics, often supported by a degree in marketing, communications, or a related field. Familiarity with platforms like Hootsuite, Sprout Social, and analytics tools such as Google Analytics is typically required. Exceptional communication, conflict resolution, and creativity are vital soft skills for engaging audiences and managing online communities. These skills are crucial for building brand loyalty, fostering positive interactions, and driving measurable growth across digital channels.

What does a social media community manager do?

A Social Media Community Manager is responsible for building, engaging, and maintaining an online community around a brand or organization. They create and curate content, respond to comments and messages, and foster positive relationships with followers across various social media platforms. Additionally, they monitor conversations, manage brand reputation, and gather feedback to help improve products or services. Their goal is to enhance brand presence and loyalty by actively engaging with the online audience.

What is the difference between Social Media Community Manager vs Social Media Coordinator?

AspectSocial Media Community ManagerSocial Media Coordinator
ResponsibilitiesEngages with online communities, moderates discussions, builds relationshipsCreates content, schedules posts, monitors analytics
Skills & CredentialsStrong communication, community engagement, basic social media skillsContent creation, scheduling tools, analytics understanding
Work EnvironmentTypically in marketing or social media teams, remote or office-basedOften in marketing teams, remote or office-based

While both roles involve social media, the Social Media Community Manager focuses on engaging and moderating online communities, fostering relationships, and managing interactions. The Social Media Coordinator primarily handles content creation, scheduling, and analytics. Both roles require social media skills, but the Community Manager emphasizes community engagement and relationship building.

What are some common challenges social media community managers face when moderating online communities?

Social Media Community Managers often encounter challenges such as managing negative comments, addressing misinformation, and balancing the diverse perspectives of community members. It's important to foster a positive environment while enforcing community guidelines, which can sometimes require difficult decisions about content moderation. Building trust with the audience and swiftly responding to issues helps maintain engagement and protect the brand's reputation.
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Social Media Community Manager jobs near you

Social Media Moderation Specialist

Harley-Davidson

Milwaukee, WI • On-site

$51K - $78K/yr

Full-time, Part-time

Medical, Retirement

Posted 25 days ago

Job description

Auto req ID: 57665
Title: Social Media Moderation Specialist
Job Function: Marketing
Location: JUNEAU
Workplace Category: Onsite
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
Shift: SHIFT1
In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?
Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park-a welcoming greenspace open to all. Join our team as a Specialist Global Social Media.
Job Summary
Harley-Davidson is seeking a detail-oriented Community Specialist to support engagement and moderation across our global social media channels, including Facebook, Instagram, YouTube, LinkedIn, and TikTok. In this role, you will operate at the front line of the brand, interacting directly with riders and fans while helping protect and amplify the voice of one of the most iconic brands in the world. You will apply sound judgment to manage high-volume interactions, balancing engagement, customer care, moderation, and risk mitigation.
Job Responsibilities
  • Manage high-volume social interactions across brand channels, delivering timely, accurate, and brand-aligned responses.
  • Monitor and moderate community content to ensure compliance with brand standards, community guidelines, and platform policies.
  • Evaluate inbound inquiries and community interactions, exercising independent judgment to determine appropriate response, escalation, or resolution paths.
  • Identify and remove spam, abusive, fraudulent, or guideline-violating content to maintain a safe and positive community environment.
  • Escalate complex, sensitive, or high-risk issues to appropriate internal partners in accordance with established protocols.
  • Monitor social channels to identify emerging customer concerns, engagement trends, and potential brand or reputational risks.
  • Maintain accurate tagging, case documentation, and workflow management within social engagement platforms (e.g., Khoros Care) to support reporting and operational effectiveness.
  • Collaborate with cross-functional teams to coordinate responses, resolve customer issues, and ensure consistent customer experience.
  • Share observations and recurring customer feedback with internal stakeholders to support continuous improvement of products, services, and customer communications.

Education Requirements
  • High School Diploma or Equivalent Required

Experience Requirements
Required
  • Typically requires 3 years of experience in social media community management, moderation, or social customer care.
  • Experience working in high-volume, fast-paced environments
  • Strong written communication skills and attention to detail
  • Experience with moderation standards and social platform tools (e.g., Khoros, Sprinklr, Hootsuite)

Preferred
  • Experience with Khoros Care
  • Background supporting global brands or highly engaged communities
  • Experience in automotive, lifestyle, or enthusiast-driven industries

Key Skills
  • Sound judgment and decision-making in fast-paced environments
  • Ability to manage multiple priorities and workflows

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports: No
Travel Required: 0 - 10%
Pay Range: $51,900 - $78,000
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer
Relocation: This position is eligible for domestic relocation assistance (within posted country)

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