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Snap Promotions Jobs (NOW HIRING)

Snap-on

Customer Care Representative

Crystal Lake, IL · On-site

$20.50/hr

Snap-on's Customer Care Center is currently hiring in-office CSRs to support our franchise network ... Add value by offering promotional products on every call. * Provide Sales Support to customers.

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Snap Promotions information

See salary details

$22.5K

$44.2K

$56.5K

How much do snap promotions jobs pay per year?

As of Sep 14, 2026, the average yearly pay for snap promotions in the United States is $44,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $49,500.00 per year, depending on experience, location, and employer.

What are Snap Promotions?

Snap Promotions typically refers to special, time-limited marketing campaigns or offers run by brands, often on social media platforms like Snapchat. These promotions are designed to engage users quickly and drive immediate action, such as making a purchase or participating in a contest. They may include exclusive discounts, flash sales, giveaways, or interactive content to attract and retain customers. Snap Promotions leverage the ephemeral nature of platforms like Snapchat to create urgency and excitement around a product or service.

What are the key skills and qualifications needed to thrive as a Snap Promotions specialist?

To thrive as a Snap Promotions Specialist, you need a background in marketing, sales, and promotional campaign planning, often supported by a degree in marketing or business. Familiarity with digital marketing tools, content management systems, and analytics platforms like Google Analytics or social media management software is essential. Creativity, strong communication, and organizational skills help you design engaging campaigns and collaborate with clients or teams. These skills are important to drive brand awareness, effectively reach target audiences, and achieve promotional goals in a competitive marketplace.

What are some common challenges faced by professionals in Snap Promotions, and how can they be addressed?

Professionals in Snap Promotions often face challenges such as tight deadlines, balancing multiple campaigns simultaneously, and adapting to rapidly changing client demands. Success in this role relies on strong organizational skills, effective communication with clients and team members, and the ability to stay flexible and proactive in resolving issues as they arise. Many teams operate in a fast-paced, collaborative environment, so being open to feedback and prioritizing tasks can help manage workload and ensure campaign success.

What is the difference between Snap Promotions vs Event Promoter?

AspectSnap PromotionsEvent Promoter
Required CredentialsHigh school diploma or equivalent, sometimes sales or marketing experienceHigh school diploma, marketing or sales experience often preferred
Work EnvironmentOutdoor and indoor promotional events, retail locationsConcerts, festivals, trade shows, and promotional events
Industry UsageMarketing, advertising, brand promotionEntertainment, live events, brand activation

Both roles involve promoting brands and products, often at events or retail locations. Snap Promotions typically focuses on direct brand promotion and sales at various venues, while Event Promoters are more involved in organizing and managing larger entertainment or promotional events. The key differences lie in the scope of activities and the specific environments in which they operate.

More about Snap Promotions jobs

What job categories do people searching Snap Promotions jobs look for?

The top searched job categories for Snap Promotions jobs are:

Snap Promotions jobs near you
Infographic showing various Snap Promotions job openings in the United States as of September 2026, with employment types broken down into 34% Full Time, 65% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $44,170 per year, or $21.2 per hour.

Customer Care Representative

Crystal Lake, IL • On-site

Snap-on
Transportation Equipment Manufacturing • 10K+ employees
Learn more about Snap-onexternal

$20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

Job description

Overview

Are you looking to start your career with a great company? Do you enjoy solving problems and talking with customers? A Customer Service Role at Snap-on could be for you! Snap-on’s Customer Care Center is currently hiring in-office CSRs to support our franchise network. Our Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World Class Customer Experience via Phone, Email, and Text Message. We offer competitive pay, full benefits, and a great work/life balance. We are currently looking to fill positions in our Crystal Lake Contact Center (this is not a fully remote role; you must be local). Shift time will be 11:00 am to 7:30 pm Monday through Friday.

Benefits and Perks

  • $20.50/hour
  • Opportunity to earn Sales Bonus ($200-$750) each month
  • Hybrid Work From Home program (up to 10 days each month based on metric performance)
  • Start with 13 paid vacation days and 1 week paid sick time (accrued based on hire date)
  • Employee Assistance Program
  • Full medical with options for Dental and Vision
  • 401k with company match
  • Employee Stock Purchase Program
  • Employee Purchase Program
  • Pension
  • Ability to bid on other shifts based on job performance
  • Annual raises and bonuses (dependent on profitability of the business)
Responsibilities
  • Receive and resolve customer interactions.
  • Expedite orders through production plants, vendors and distribution centers.
  • Provide technical product, statement and order management support.
  • Add value by offering promotional products on every call.
  • Provide Sales Support to customers.
  • Leverage continuous improvement tools to identify and implement process opportunities to enhance service and/or improve franchisee productivity.
  • Respond to customer requests for quotes and product information.
  • Work to resolve customer service issues.
  • Process customer orders into ERP system.
  • Generate, update and close customer notes in CRM database.
Qualifications
  • 2 years of customer service experience, call center environment preferred
  • High school diploma or equivalent. 
  • Multi-task with accuracy and promptness in a busy call center environment.
  • Ability to consistently maintain a professional and positive attitude when dealing with customers and franchisees.
  • Proficient data entry skills.
  • Computer skills: basic knowledge of Microsoft Office.
  • Ability to interface cooperatively with the customer service team and all related departments.
  • Ability to remain calm under pressure and work in stressful situations in order to promote good customer relations both within and outside the company.

Snap-on is a government contractor covered by the Federal Drug-Free Workplace Act. As such, all applicants who receive an offer of employment will be required to pass a drug screen and background check post offer.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

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