1

Sms Program Manager Jobs (NOW HIRING)

Bringing fresh ideas and data-informed recommendations, they will manage and optimize email and SMS programs that support business growth while improving customer engagement and channel performance.

Bringing fresh ideas and data-informed recommendations, they will manage and optimize email and SMS programs that support business growth while improving customer engagement and channel performance.

Program Manager

Washington, DC · On-site

$228K - $342K/yr

Program Manager Belong. Connect. Grow. with KBR! Around here, we define the future. We are a ... Establish and enforce Safety Management System (SMS) and Quality Assurance / Quality Control ...

Program Manager

Foster City, CA · On-site

$25 - $57/hr

This onsite Program Manager opportunity is based in Foster City, CA and offers the chance to ... calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Program Manager

Foster City, CA · On-site

$33 - $68/hr

This onsite Program Manager role in Foster City, CA focuses on supporting industrial design ... calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Showing results 21-40

Sms Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do sms program manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for sms program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is an SMS program manager?

An SMS Program Manager is a professional responsible for planning, implementing, and overseeing text messaging campaigns for organizations. They coordinate messaging strategies, manage subscriber lists, ensure compliance with regulations, and analyze campaign performance to optimize results. SMS Program Managers often work closely with marketing, customer service, and IT teams to achieve communication goals and enhance customer engagement. They must stay updated on industry best practices and legal requirements for SMS communications.

How does an SMS program manager collaborate with cross-functional teams to execute successful messaging campaigns?

As an SMS Program Manager, you'll regularly work with marketing, product, IT, and customer support teams to coordinate campaign strategies, ensure compliance, and optimize message delivery. Collaboration often involves aligning campaign goals, sharing key customer insights, and working through technical challenges such as integrating messaging platforms with CRM systems. Effective communication and project management are critical, as you'll be responsible for ensuring all stakeholders are informed about timelines, deliverables, and performance metrics. This collaborative environment helps drive successful, compliant, and impactful SMS campaigns.

What are the key skills and qualifications needed to thrive as an SMS program manager, and why are they important?

To thrive as an SMS Program Manager, you need expertise in project management, mobile communication strategies, and a bachelor’s degree in business, marketing, or a related field. Familiarity with SMS platforms (such as Twilio or EZ Texting), CRM systems, and analytics tools is typically required, along with certifications like PMP or Agile. Strong organizational, analytical, and communication skills help manage campaigns and collaborate with cross-functional teams effectively. These competencies are crucial for ensuring SMS campaigns are executed efficiently, meet compliance standards, and achieve business objectives.

What is the difference between Sms Program Manager vs Email Marketing Manager?

AspectSms Program ManagerEmail Marketing Manager
CredentialsMarketing or Communications degree, certifications in digital marketingMarketing or Communications degree, certifications in digital marketing
Work EnvironmentTech companies, retail, healthcare with focus on mobile messagingRetail, e-commerce, media with focus on email campaigns
Industry UsageCommon in industries leveraging mobile communicationWidespread across industries using email marketing
Primary FocusDeveloping and managing SMS campaigns, ensuring complianceCreating and optimizing email campaigns, analyzing engagement

Both roles involve digital marketing skills and require understanding of customer engagement strategies. While the Sms Program Manager specializes in mobile messaging campaigns, the Email Marketing Manager focuses on email communication. They often work together to create integrated marketing strategies, but their core channels and tools differ.

What states have the most Sms Program Manager jobs?

States with the most job openings for Sms Program Manager jobs include:

What are popular job titles related to Sms Program Manager jobs?

For Sms Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Sms Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

Program Analyst

Washington, DC • On-site

Federal Aviation Administration
Aerospace Product and Parts Manufacturing • 10K+ employees

$127K - $198K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Key responsibilities

  • Manage technical and administrative functions related to ARP's internal and external Safety Management System (SMS) programs.

  • Provide technical advice, guidance, and support on SMS requirements, policies, and procedures to internal and external stakeholders.

  • Conduct complex data analysis, develop reports, and prepare documentation related to airport safety, safety trends, and program performance.


Federal Aviation Administration rating

8.0

Company rating: 8.0 out of 10

Based on 154 frontline employees who took The Breakroom Quiz


Job description

Summary
This position serves as a Program Analyst in the Office of Airports (ARP), Safety and Standards (AAS), Airports Safety and Operations Division (AAS-300), Airports Safety Policy Branch (AAS-310) and is responsible for managing various technical and administrative functions related to ARP's internal and external Safety Management System (SMS) programs.
Learn more about this agency
Duties
Help
Serves as a subject matter expert in the use of Safety Management Systems (SMS) and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. Utilizes experience and expert knowledge to provide technical advice and guidance to internal and external stakeholders on Part 139 SMS requirements, and polices and procedures related to the ARP's internal SMS program. Provides support and assistance with the implementation and execution of SMS requirements, including collaborating with other inter-agency Lines of Businesses/Staff Offices (LOBs/SOs) regarding FAA and International Civil Aviation Organization (ICAO) SMS efforts.
Represents ARP senior management, in their absence, on FAA internal SMS boards and panels; and serves as the main liaison between ARP and the Aviation Safety Management (ASM) office to integrate safety and risk management efforts, ensuring an effective and centralized SMS program. Applies experience and expert knowledge of management analysis techniques to perform a wide range of complex analytical functions related to planning, management, and evaluation for ARP programs. Reviews and analyzes complex operational analyses; develops and coordinates reports for Congressional review; conducts business planning and goal development related to SMS; and completes highly visible and controversial tasks and ad hoc projects, as required.
Provides guidance and direction to staff and teams conducting complex and controversial studies; coordinates analyses which may result in recommendations to improve organizational processes, structures, policies and regulations. Conducts management inquires and/or analytical analysis throughout ARP. Provides advice and guidance to senior APR management and other agency officials on complex issues that may directly impact policy and operational decisions affecting national and international safety programs that are managed and directed by ARP. Gathers, reviews and analyzes data from various airport safety databases to determine safety trends and root causes of accidents and incidents.
Performs analytical-related duties, including developing and/or evaluating complex national programs, policies and management processes; reviews, analyzes and reports national program data by determining and developing baseline performance measures and comparing performance with the baseline. Collects and analyzes data, derives conclusions and makes recommendations based on those conclusions; prepares reports, graphs and charts and provides status updates, while identifying areas requiring further analysis. Gathers, validates and inputs technical data in preparation of monthly Business Plan targets, airport safety reports and dashboards; and provides written responses to airport safety issues raised by members of Congress, the National Transportation Safety Board, Office of the inspector General and the Government Accountability Office. Serves as a sponsor for airport safety research projects assigned to the FAA Technical Center. Receives and reviews safety research reports; and collaborates with employees and leadership at all organizational levels.
Contacts are internal and external to the organization. Often represents the division and LOB/SO as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Formulates and recommends to senior management positions on major projects/ policies/issues. Prepares, reviews, and recommends approvals of major reports on projects, programs and other work activities for internal and external distribution. Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches.
Requirements
Help
Conditions of employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Travel Required: 10% (Domestic and International)
  • PCS is only being offered to those moving to the HQ region in Washington, DC. PCS is not an entitlement.

Qualifications
SPECIALIZED EXPERIENCE IS DEFINED AS:
  • Experience utilizing analytic and reporting tools such as Safety Management Systems (SMS) to collect, organize, analyze and report data.

OR;
  • Experience conducting and providing technical support for Part 139 airport inspections.

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement.**
Education
Education cannot be substituted for experience.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
AFSCME Interview Criteria: Article 42, Section 13 states: If the selecting official decides to interview any employee on the selection list for a vacancy, then all who remain under consideration for the position at that point in the process must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list. If it is determined that interviews are required and telephone interviews are not utilized, travel expenses incidental to these interviews will be paid in accordance with the Agency's travel regulations and this Agreement.
This Level 6 (High Risk; Public Trust) position requires favorable adjudication of a Background Investigation (BI) background investigation prior to appointment, unless a waiver is obtained.
Links to Important Information: Locality Pay, COLA
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

What Federal Aviation Administration employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom