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Sms Chat Jobs in Texas (NOW HIRING)

Braze

Software Engineer II, Channels

Austin, TX · On-site

$104K - $196K/yr

... SMS and RCS channels. This team fully owns both channels within the product, from composition and sending to message responses and analytics. It also owns several supporting services for Chat ...

New

CX Data Labs

five9 Developer

Dallas, TX · On-site

Implement omnichannel solutions (voice, chat, SMS, email) with attention to data privacy and financial compliance (GLBA, PCI-DSS). * Troubleshoot and optimize system performance, ensuring high ...

Wondercide LLC

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

As a Customer Love Teammate, you'll be the voice of our brand, ensuring customers across phone, email, chat, SMS, and social channels receive expert support and care. Whether helping pet parents find ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

Telephone (via toll-free access numbers), Electronic mail, SMS/text messaging, Web-Chat submissions, Self-service web portal • Act as the single interface and Single Point of Contact (SPOC) for all ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

Telephone (via toll-free access numbers), Electronic mail, SMS/text messaging, Web-Chat submissions, Self-service web portal • Act as the single interface and Single Point of Contact (SPOC) for all ...

SmartStop 3PM

Customer Experience Agent

Arlington, TX · Remote

$16 - $18/hr

Addresses customer inquiries and provides service and support across all communication channels to include: telephone, email, online chat, or SMS. * Ensures that appropriate actions are taken to ...

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend ...

Wing Assistant

Head of Sales Performance

Austin, TX · On-site

$125 - $155/hr

Hands‑on experience building sales sequences across email, chat, SMS, or other follow‑up channels * Strong CRM discipline and experience working with platforms such as HubSpot or Salesforce

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Sms Chat information

See Texas salary details

$14

$26

$34

How much do sms chat jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for sms chat in Texas is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $22.93 and $28.89 per hour, depending on experience, location, and employer.

What is an sms chat?

An SMS Chat job involves engaging in text-based conversations with customers or clients through messaging platforms. Responsibilities typically include answering inquiries, providing support, and sometimes promoting products or services. This role requires strong written communication skills, fast typing, and the ability to multitask. Many SMS Chat jobs are remote, offering flexible hours depending on the company.

What are the key skills and qualifications needed to thrive in the sms chat position?

To thrive as an SMS Chat Specialist, you need excellent written communication skills, fast and accurate typing ability, and a good grasp of customer service principles, often supported by a high school diploma or equivalent. Familiarity with SMS/chat platforms, CRM systems, and ticketing software is typically required. Strong active listening, empathy, multitasking, and attention to detail will set you apart in this role. These skills are essential to efficiently resolve customer issues, maintain high satisfaction rates, and contribute positively to team goals in a digital support environment.

What are some typical challenges sms chat specialists face in their daily work?

SMS Chat Specialists often handle multiple customer conversations at once, which requires strong multitasking skills and attention to detail to ensure that each customer receives accurate and timely responses. Challenges can include quickly interpreting and responding to customer needs through text, managing high message volumes during peak times, and resolving complex issues without the benefit of voice communication. Team members support each other through shared best practices and knowledge bases, and supervisors are available to escalate more complicated cases. While it can be fast-paced, the role offers valuable experience in digital communication and customer service, opening doors for advancement in the field.

What are the most commonly searched types of Sms Chat jobs in Texas?

The most popular types of Sms Chat jobs in Texas are:

What are popular job titles related to Sms Chat jobs in Texas?

For Sms Chat jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Sms Chat jobs in Texas look for?

The top searched job categories for Sms Chat jobs in Texas are:

Sms Chat jobs near you
Infographic showing various Sms Chat job openings in Texas as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,576 per year, or $26.2 per hour.

System Development Engineer, Hub Tech Tooling

Amazon

Austin, TX • On-site

Full-time

Re-posted 8 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,147 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Amazon's Hub Delivery program enables local businesses to serve their communities as package delivery partners - and we're building the technology to scale it to 40,000+ partners worldwide. We're looking for a System Development Engineer to own our Amazon Connect contact center platform and its Salesforce integration from the ground up. This is a greenfield build: you'll design the architecture, build CI/CD pipelines, implement omnichannel routing (voice, SMS, email, chat), and operate the system in production.

If you want full ownership of a high-impact platform that directly transforms how thousands of partners communicate with Amazon, this is the role.
Key job responsibilities
Design and implement the Amazon Connect architecture supporting voice, SMS, email, and chat channels for a global partner base
Build and maintain CI/CD pipelines for deploying contact flows, Lambda functions, and infrastructure changes across dev/staging/production environments
Implement Salesforce CTI integration enabling click-to-call, automatic call logging, screen pops with partner information, and call recording storage
Configure intelligent contact routing based on partner attributes, agent availability, language preferences, and business rules
Set up 2-way SMS capabilities including number provisioning, opt-in/opt-out management, and CRM activity logging
Build email-to-case integration routing partner emails to Salesforce Cases with automatic assignment and SLA tracking
Implement self-service capabilities using Amazon Lex for common partner inquiries
Establish monitoring and alerting using CloudWatch, Connect metrics, and custom operational dashboards
Collaborate with adjacent teams building on the same platform to share patterns and establish reusable components
Own operational excellence: on-call rotation, runbooks, incident response, and capacity planning
Support multi-language and multi-region expansion
A day in the life
You'll start your day reviewing operational health dashboards for the Connect instance, then shift into building - whether that's writing CDK to deploy new contact flows, debugging a Lambda integration with Salesforce, or configuring routing rules for a new region launch. You'll collaborate with product managers defining partner communication requirements, work with field operations teams to understand their workflows, and partner with other engineering teams building on AWS Connect to share patterns. Some days you'll be deep in code; other days you'll be whiteboarding architecture for the next phase of the platform


About the team
Hub Tech Tooling builds and operates the technology platform powering Amazon's Hub Delivery program. We own CRM systems, AWS integrations, and communication infrastructure supporting partner operations across multiple countries. Our team operates at the intersection of cloud services and business applications - building systems that enable field teams to scale globally without linear headcount growth.

We value engineers who take ownership, move fast, and deliver complete solutions.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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