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Smile Direct Jobs (NOW HIRING)

Smile Doctors

Practice Director

Katy, TX · On-site

Smile Doctors is seeking a C linic Manager to join our growing team. The Clinic Manager oversees ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Katy, TX · On-site

Smile Doctors is seeking a C linic Manager to join our growing team. The Clinic Manager oversees ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors LLC

Practice Director

Round Rock, TX · On-site

Looking for a career that makes you smile? Wired Orthodontics is seeking a Clinic Manager to join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors LLC

Practice Director

Denham Springs, LA · On-site

Looking for a career that makes you smile? Frugé Orthodontics is seeking a Clinic Manager to join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Fort Lauderdale, FL · On-site

Looking for a career that makes you smile? [Insert Location Brand Name e.g., Brown Orthodontics] is ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Denham Springs, LA · On-site

Looking for a career that makes you smile? Fruge Orthodontics is seeking a Clinic Manager to join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Austin, TX · On-site

Looking for a career that makes you smile? Wired Orthodontics is seeking a C linic Manager to join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Denham Springs, LA · On-site

Looking for a career that makes you smile? Frugé Orthodontics is seeking a Clinic Managerto join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

New Lenox, IL · On-site

$57K - $78K/yr

Looking for a career that makes you smile? Associated Orthodontists is seeking a Cl inic Manager to ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Austin, TX · On-site

Looking for a career that makes you smile? Wired Orthodontics is seeking a C linic Manager to join ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

New Lenox, IL · On-site

$57K - $78K/yr

Looking for a career that makes you smile? Associated Orthodontists is seeking a Cl inic Manager to ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Katy, TX · On-site

Looking for a career that makes you smile? Hanis & Berriche Orthodontics is seeking a C linic ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Katy, TX · On-site

Looking for a career that makes you smile? Hanis & Berriche Orthodontics is seeking a C linic ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

Smile Doctors

Practice Director

Fort Lauderdale, FL · On-site

JR100520Looking for a career that makes you smile?[Insert Location Brand Name e.g., Brown ... Practice Directors participate in marketing activities to improve local brand reputation.**How you ...

Smile Doctors

Practice Director

Fort Lauderdale, FL · On-site

Looking for a career that makes you smile? [Insert Location Brand Name e.g., Brown Orthodontics] is ... Practice Directors participate in marketing activities to improve local brand reputation. How you ...

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Smile Direct information

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$10

$16

$23

How much do smile direct jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for smile direct in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What is Smile Direct and what does someone working there do?

Smile Direct, often referring to SmileDirectClub, is a company that offers at-home clear aligner therapy for teeth straightening. Employees at Smile Direct can work in various roles, including customer service, dental professionals, marketing, or logistics. Their main goal is to help customers get straighter teeth using remote orthodontic technology, often through virtual consultations and mail-order aligners. Working at Smile Direct typically involves helping customers through their treatment process, ensuring they have a positive experience, and supporting the company's mission to make orthodontics more accessible and affordable.

What are the key skills and qualifications needed to thrive as a SmileDirectClub dental assistant, and why are they important?

To thrive as a SmileDirectClub Dental Assistant, you need a solid understanding of dental procedures, oral healthcare, and dental assisting certification or experience. Familiarity with digital imaging systems, 3D scanners, and patient management software is typically required. Outstanding interpersonal skills, attention to detail, and the ability to make clients feel comfortable are crucial soft skills. These competencies ensure efficient patient care, accurate data collection, and a positive client experience, which are essential for success in a dental technology-driven environment.

What are the most common challenges faced by Smile Direct Club customer care specialists, and how can new hires prepare for them?

Smile Direct Club Customer Care Specialists frequently encounter challenges such as managing high call volumes, addressing concerns from customers undergoing aligner treatment, and navigating complex product or shipping questions. New hires can prepare by familiarizing themselves with Smile Direct Club's products, treatment plans, and support resources. Excellent communication skills, patience, and the ability to de-escalate tense situations are crucial for success. Proactive learning and seeking feedback from more experienced team members can also help new hires quickly adapt and excel in the role.

What is the difference between Smile Direct and Invisalign Provider?

AspectSmile DirectInvisalign Provider
CredentialsGenerally requires dental or orthodontic background, certification variesMust be a licensed dentist or orthodontist with Invisalign certification
Work EnvironmentRemote or retail locations, direct-to-consumer modelClinic-based, in-office patient consultations and treatments
Industry UsagePopular for affordable, at-home aligner optionsUsed in traditional dental practices for customized aligners
Search & Comparison IntentComparing DIY or semi-professional aligner optionsSeeking professional, in-office orthodontic treatment

Smile Direct offers a more accessible, often remote aligner service, while Invisalign Providers are licensed dental professionals offering in-office, customized orthodontic care. The choice depends on whether you prefer a DIY approach or professional supervision.

More about Smile Direct jobs

What cities are hiring for Smile Direct jobs?

Cities with the most Smile Direct job openings:

What states have the most Smile Direct jobs?

States with the most job openings for Smile Direct jobs include:

What job categories do people searching Smile Direct jobs look for?

The top searched job categories for Smile Direct jobs are:

Smile Direct jobs near you
Infographic showing various Smile Direct job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,887 per year, or $16.8 per hour.

Director Client Outcomes - Remote US

Remote

Smile Digital Health
See more jobs at Smile Digital Healthexternal

$110K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! 
 
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
 
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday!

Apply today and find plenty of reasons to SMILE!

The Director Client Outcomes is a key role in leading business solutions for Smile Digital Health's most significant US Health Insurance clients. This role will be responsible for the financial health, retention, and strategic expansion of the assigned portfolio. The Director Client Outcomes will bridge the gap between high-level business goals and the successful technical deployment of Smile's health data platforms. 
Responsibilities:
  • Drive discussions and resolve operational frictions and Client relations matters in a timely manner. Escalate and/or report complex matters, as appropriate. 
  • Lead regular strategic reviews that map technical delivery to the client's business outcomes. 
  • Build strong relationships with Client business leaders in Claims, Quality, and Member Experience. 
  • Monitor boundaries between contract inclusive support and new scope by validating needs and, when needed, pivoting the requirement to a Change Order to protect profit and loss. 
  • Collaborate with cross-functional teams, such as Customer Success, to manage billable hours and prevent over-servicing that requires non-billable hours. 
  • Collaborate with Sales to Identify and qualify opportunities of expansion. 
  • Identify opportunities for cross-selling and upselling within existing accounts. Lead the contract renewal process and maintain a high Net Promoter Score (NPS) across the payer sector.
  • Provide regular reporting and analyses to leadership on Client status and account health.
  • Ensure solutions remain market-fit and gather field intelligence to help Executives validate that product evolution matches shifting client requirements.
  • Keep up-to-date on industry and market trends to drive Client discussions and inform product development. 
 
Requirements:
  • 8+ years experience in account management, product management and/or equivalent experience working with or for Payers (Health Plans). 
  • 1+ years of people leadership or people management experience, preferred. 
  • Post-secondary education in Business or related field and/or equivalent relevant work experience. 
  • 8+ years experience in account management, product management and/or equivalent experience working with or for Payers (Health Plans). 
  • 1+ years of people leadership or people management experience, preferred. 
  • Post-secondary education in Business or related field and/or equivalent relevant work experience. 
  • Exceptional verbal and written communication, experience in translating technical matters to non-technical audiences. 
  • Demonstrated ability to develop strong relationships with Clients, vendors and cross-functional teams. 
  • Ability to drive results autonomously and demonstrate ability to assess complex matters and escalate accordingly. 
  • Understanding of regulatory bodies such as CMS and their business impact on Payer organizations.
  • Functional knowledge of healthcare interoperability and FHIR standards.
  • Experience leading Executive Business Reviews (QBRs) that move beyond technical status updates to focus on strategic business value.
Additional Information:
  • Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support - not replace - fair and equitable hiring practices. 
  • This position is a new role, created to support Smile's continued growth and commitment to operational excellence.
$110,000 - $150,000 a year
Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO, Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club

Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
 
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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