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Smb Solution Engineer Jobs (NOW HIRING)

Atlassian

Since we work at scale, we want the SMB Solution Sales Executives to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer ...

T-Mobile

Solutions Engineer, SMB - Tampa

Tampa, FL · On-site

... Engineer, Wireless The Solutions Engineer (SE) partners with the Small & Medium Business (SMB ... solution sales, managing internal/external relationships in a matrix environment. * Experience ...

Socket.dev

Solutions Architect, SMB

Chicago, IL · On-site

$65 - $85.50/hr

... engineering teams in the SMB segment to evangelize Stripe's solutions in the market. A solutions ... Solution Architects identify and propose Stripe solutions to solve complex business challenges and ...

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Smb Solution Engineer information

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$44.5K

$123.3K

$181.5K

How much do smb solution engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for smb solution engineer in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What is an SMB Solution Engineer?

An SMB Solution Engineer is a technical professional who specializes in designing, implementing, and supporting technology solutions tailored for Small and Medium-sized Businesses (SMBs). They work closely with clients to assess business needs, recommend suitable software or hardware, and ensure successful deployment and integration. These engineers often collaborate with sales teams to provide technical expertise during the sales process and help address any technical challenges that SMB clients may face. Their goal is to help SMBs maximize the value of their technology investments and improve operational efficiency.

What are the key skills and qualifications needed to thrive as an SMB Solution Engineer?

To thrive as an SMB Solution Engineer, you need strong technical knowledge of IT systems, solution design, and customer needs analysis, often supported by a degree in computer science or related fields. Proficiency with CRM platforms, cloud services (like AWS or Azure), and relevant certifications such as CompTIA, Cisco, or Microsoft are typically required. Outstanding communication, problem-solving abilities, and adaptability help foster trust and deliver tailored solutions to small and medium business clients. These skills and qualifications are crucial for effectively addressing unique SMB challenges, ensuring client satisfaction, and supporting business growth.

What are some common challenges faced by SMB Solution Engineers when supporting small and medium-sized businesses?

SMB Solution Engineers often face the challenge of adapting technical solutions to fit the unique needs and limited resources of small and medium-sized businesses. Unlike large enterprises, SMB clients may have tighter budgets, fewer IT staff, and evolving requirements, which means engineers must provide scalable, easy-to-implement, and cost-effective solutions. Additionally, SMB Solution Engineers frequently wear multiple hats—engaging in pre-sales discussions, technical support, and even post-implementation training—requiring strong communication and project management skills. Collaborating closely with sales, product, and customer success teams is essential to ensuring client satisfaction and long-term success.

What is the difference between Smb Solution Engineer vs Smb Sales Engineer?

AspectSmb Solution EngineerSmb Sales Engineer
Primary FocusTechnical solution design and implementation for SMB clientsSales support and product demonstrations for SMB clients
Required SkillsTechnical expertise, problem-solving, certifications (e.g., Cisco, Microsoft)Technical knowledge, communication, sales skills
Work EnvironmentPre-sales, post-sales technical support, consultingSales meetings, client presentations, demos
Industry UsageIT service providers, tech companies, MSPsTelecom, software vendors, hardware providers

While both roles require technical knowledge and certifications, the Smb Solution Engineer primarily focuses on designing and implementing solutions for SMB clients, whereas the Smb Sales Engineer supports sales efforts through demonstrations and client engagement. The roles often collaborate but serve different stages of the customer journey.

What are popular job titles related to Smb Solution Engineer jobs?

For Smb Solution Engineer jobs, the most frequently searched job titles are:

Infographic showing various Smb Solution Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 92% Full Time, 3% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

SMB Solution Sales Executive, LATAM

Manhattan, NY • On-site, Remote

Atlassian
Computer and Computer Peripheral Equipment and Software Wholesalers • 501 - 1,000 employees
Learn more about Atlassianexternal

Full-time

Posted 29 days ago

Job description

Overview
SMB Solution Sales Executives are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the SMB Solution Sales Executives to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience.
All of this is done in tight coordination with our Product specialists and Marketing organization. SMB Solution Sales Executives are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.
Responsibilities
  • Follow up on qualified inbound leads (MQL's, trial signups, demo requests) for Jira Service Management
  • Drive outbound prospecting to generate net new and expansion pipeline
  • Demonstrate the value of Jira Service Management, identifying opportunities to land new customers and upsell existing customers to drive revenue growth and maximize customer value within SMB
  • Qualify customers' needs and pain points for service management use cases in a consultative sales motion
  • Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services
  • Develop and execute on territory/account plans to meet or exceed quota
  • Stay updated on industry trends, market dynamics, and competitor activities in the service management space.

Compensation
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits
Pay Ranges
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $116,100 - $151,575
Zone B: $104,400 - $136,300
Zone C: $96,136 - $125,512
Qualifications
  • Fluent inEnglish and Portuguese.
  • Proven experience engaging and selling to customers in the United States
  • +3 years of experience in a business-to-business sales environment, growing SMB or Mid-Market accounts
  • Strong outbound prospecting skills
  • Excellent communication, presentation, and consultative selling skills
  • Proven track record of meeting or exceeding performance targets
  • Experience managing a high volume of leads and opportunities from various sources and sizes through different channels
  • You have a do-it-right mentality with a sales-focused, customer-centric mindset

About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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