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Smb Manager Jobs in Springfield, MA (NOW HIRING)

DoorDash

Regional Merchant Lead

Hartford, CT · On-site

As the revenue-driving arm of DoorDash, we fuel the growth of SMB partnerships that strengthen ... Technical proficiency with CRM and sales tools (Salesforce, Outreach, Chorus, Google Apps). Notice ...

IKO Industries, Inc

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

Reporting to the Senior Manager, Global Network and Communications, the successful candidate will ... SMB, CIFS, MAPI, ActiveSync, and SQL Familiarity with Microsoft 365, Azure Active Directory ...

IKO Industries, Ltd.

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

Reporting to the Senior Manager, Global Network and Communications, the successful candidate will ... SMB, CIFS, MAPI, ActiveSync, and SQL • Familiarity with Microsoft 365, Azure Active Directory ...

All JobsSmb JobsSmb Manager JobsSmb Manager Jobs in Springfield, MA

Smb Manager information

See Springfield, MA salary details

$24.4K

$59.3K

$115.6K

How much do smb manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for smb manager in Springfield, MA is $59,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $68,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an SMB manager, and why are they important?

To thrive as an SMB Manager, you need strong business acumen, sales expertise, and experience managing relationships with small and medium-sized business clients, often backed by a degree in business or a related field. Proficiency with CRM platforms like Salesforce, sales analytics tools, and digital marketing systems is commonly required. Excellent communication, negotiation, and problem-solving skills help build trust and drive results in a competitive market. These skills ensure effective client management, revenue growth, and long-term business partnerships in the SMB sector.

What is an SMB manager?

An SMB Manager is a professional responsible for managing relationships with small and medium-sized businesses (SMBs) on behalf of their organization. They focus on building partnerships, increasing sales, and providing support to SMB clients. Their role often involves identifying new business opportunities, understanding client needs, and ensuring customer satisfaction to drive growth within the SMB segment.

What are some common challenges SMB managers face when supporting small and medium business clients?

SMB Managers often encounter the challenge of balancing a diverse portfolio of clients, each with unique needs and limited resources. They must effectively prioritize client requests, provide tailored solutions, and maintain strong relationships while staying up to date on industry trends and product offerings. Additionally, SMB Managers frequently collaborate with sales, support, and product teams to ensure their clients receive comprehensive service, which requires strong organizational and communication skills.

What is the difference between Smb Manager vs Smb Sales Representative?

AspectSmb ManagerSmb Sales Representative
Required CredentialsTypically a bachelor's degree in business or related field; experience in managementHigh school diploma or equivalent; sales training or certification often preferred
Work EnvironmentOversees teams, manages client accounts, develops strategiesEngages directly with clients, conducts sales calls, promotes products/services
Employer & Industry UsageUsed in small to medium business sectors, often within tech, retail, or service industries

The Smb Manager focuses on overseeing operations, managing teams, and strategic planning within SMBs. In contrast, the Smb Sales Representative primarily engages in direct sales activities, building client relationships, and closing deals. Both roles are essential in SMB environments but differ in responsibilities and focus areas.

What are popular job titles related to Smb Manager jobs in Springfield, MA? For Smb Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Smb Manager jobs in Springfield, MA look for? The top searched job categories for Smb Manager jobs in Springfield, MA are:
Smb Manager jobs near you
Infographic showing various Smb Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 69% Physical, 5% Hybrid, and 26% Remote job distribution, with an average salary of $59,317 per year, or $28.5 per hour.

SMB Senior Account Executive, Comcast Business

Comcast

Springfield, MA • On-site

$53K/mo

Full-time

Re-posted 13 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Sell Comcast Internet, Data, Video and Voice services to small and mid- size businesses focusing mainly on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities. As part of sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer. Sell with goal of exceeding departmental financial and unit targets. Stay abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Job Description

Core Responsibilities

  • Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Maintaining quality sales records and preparation of sales and activity reports as required.
  • Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.
  • New acquisition sales of Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
  • Generation of new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
  • Focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.
  • Identify improvement areas thru a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers.
  • Effectively manage a territory with a high activity and comprehensive business plan.
  • Management of defined Territory to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.
  • Team with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and thereby drive new revenue growth.
  • Consistently maintain a pipeline of qualified prospects that will yield production levels of monthly quota performance and above.
  • Remain knowledgeable of Comcast products and services to facilitate sales efforts.
  • Achieve and exceed assigned sales and business quality objectives.
  • Adherence to all company standards and business professionalism.
  • Punctual, regular and consistent attendance.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer-Focused; Workplace Organization; Persuasion; Adaptability; Technical Knowledge; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity


Salary:

Base Pay: $53,000.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $103,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience

5-7 Years

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Apply