Smart Merchant Processing Jobs in Georgia (NOW HIRING)

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with the Club’s standards, as required by scheduling, which will vary according to the needs of the Club.
• Greet and assist members and guests in a timely, friendly, and professional manner.
• Assist members and guests with merchandise selection and inquiries.
• Maintain a clean, well-organized, and professionally presented Golf Pro Shop and retail outlet at all times.
• Manage the merchandise concession from buying to receiving and presentation.
• Create innovative merchandise displays and seek ways to enhance sales through promotions, holidays, special events, and additional opportunities.
• Assist in packing and unpacking inventory and golf operations supplies, and ordering supplies for the Golf Pro Shop as directed by the Director of Golf and/or Supervisors.
• Monitor inventory levels and restock merchandise as needed.
• Assist in inventory control alongside the Director of Golf and/or Supervisors.
• Monitor and update special orders, ensuring timely arrival and accurate billing to member accounts.
• Maintain accurate tracking systems for tickets, special orders, and vendor catalogs.
• Utilize Northstar POS system and Microsoft Office suite proficiently to process transactions, manage inventory, and generate reports as needed.
• Assist the Director of Golf/and or Supervisors with daily golf operations.
• Answer phone calls and schedule golf tee times accurately and timely.
• Process transactions accurately and timely using a point of sale system.
• Ability to complete credit card transactions accurately and timely.
• Ability to complete member charge transactions accurately and timely.
• Issue receipts for member and guest purchases.
• Assist in the reconciliation of member charges, credit card charges, and accounts receivable charges at the end of the day.
• Opening and/or Closing of the Golf Pro Shop in accordance with the Club’s standards, policies, and regulations to encourage safe and efficient Golf operations.
• Provide accurate information about the golf course, services, and golf lessons offered.
• Assisting in promoting all golf activities, including women's, men's, juniors, camps, nine and dine, after-work league, and golf lessons.
• Maintaining accurate and timely golf pro shop trackers (merchandise, comp, rain check, monthly range, etc).
• Must be able to work in a fast-paced environment, both independently and as part of a team.
• Communicate effectively with members, guests, and employees.
• Flexible schedule, including weekends, holidays, and peak Club events as needed.
• Deliver exceptional customer service to members and guests.
• Perform other appropriate tasks as assigned by the Director of Golf and/or Supervisors.
• Uphold company policies and procedures regarding members' and guests' interactions and transactions.
• Be knowledgeable of and comply, at all times, with the Club’s standards, policies, and regulations to encourage safe and efficient Golf operations.

• Qualified Certified Retail Management Certification (preferred).
• Two (2) to four (4) years of experience in a retail management or customer service role, preferably within a high-end environment.
• Retail sales and customer-focused mindset.
• Retail buying or visual merchandising experience.
• Knowledge of golf etiquette and merchandise is a plus, but not required.
• Ability to complete point of sale transactions accurately and timely.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced environment.
• Basic math skills for handling transactions accurately.
• Must be able to work both independently and in a team environment.
• Good to excellent communication skills in English, both verbal and written.
• Ability to make smart, sound decisions with confidential information regarding events, members, and guests of West Lake Country Club.
• Must be able to pass a background check.

• Must be able to properly and effectively communicate with members and guests, in person and over the telephone.
• Ability to stand for extended periods, including bending, stretching, and lifting.
• Lift and carry golf equipment and merchandise weighing up to 25 pounds.
• Work indoors and outdoors in various weather conditions.
• Must be able to work in person due to members’ and guests’ interaction and merchandise sales.

West Lake Country Club is a welcoming community with a friendly and healthy lifestyle for all ages. We believe in a fun, active, and engaged membership, where everyone comes to play! Come enjoy a beautiful 18-hole golf course, 24/7 state-of-the-art fitness facility, 10 well-maintained tennis courts, 4 pickleball courts, dining, special events, kids’ activities, and more!