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Small Business Relationship Manager information

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$31K

$104K

$171.5K

How much do small business relationship manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for small business relationship manager in the United States is $104,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What is a small business relationship manager?

A Small Business Relationship Manager is a professional who works with small business clients to understand their financial needs and provide tailored banking solutions. They act as the main point of contact between the business and the bank, offering advice on products such as loans, lines of credit, and cash management services. Their goal is to help small businesses grow by ensuring they have access to the right financial resources and support. Relationship managers also help businesses navigate challenges and identify opportunities for financial improvement.

What are the key skills and qualifications needed to thrive as a small business relationship manager?

To thrive as a Small Business Relationship Manager, you need a strong background in financial services, sales acumen, and a bachelor's degree in business or a related field. Familiarity with CRM systems, financial analysis tools, and relevant banking certifications are typically utilized in this role. Exceptional interpersonal skills, active listening, and problem-solving abilities help build trust and foster long-term client relationships. These skills are crucial for identifying client needs, delivering tailored financial solutions, and driving business growth in a competitive environment.

How does a small business relationship manager typically collaborate with other departments to support clients?

Small Business Relationship Managers often work closely with departments such as credit, underwriting, and product specialists to find the best solutions for clients. They serve as a primary point of contact, coordinating with internal teams to ensure client needs are met efficiently, whether it involves securing a loan, setting up business accounts, or providing financial advice. This cross-functional collaboration helps deliver a seamless client experience and often involves regular meetings and joint problem-solving with colleagues from different areas of the bank.

What cities are hiring for Small Business Relationship Manager jobs?

Cities with the most Small Business Relationship Manager job openings:

What states have the most Small Business Relationship Manager jobs?

States with the most job openings for Small Business Relationship Manager jobs include:

Small Business Relationship Manager jobs near you
Infographic showing various Small Business Relationship Manager job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,013 per year, or $50 per hour.

Small Business Relationship Manager

Texas Capital Bank

Austin, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
Work experience:
  • Minimum 5 years in commercial or small business banking (relationship management, credit analysis, or lending)
  • Minimum 2 years in a client-facing relationship management role
  • Demonstrated experience managing a loan or deposit portfolio
  • Track record of meeting or exceeding revenue, cross-selling, or retention targets
  • Community banking or credit union experience preferred

Education:
  • Bachelor's degree in Business, Finance, Accounting, Economics, or related field
  • Preferred: MBA, CFA, or professional banking certification (e.g., ABA certification)

Competencies:
  • Relationship Building Establishes trust and credibility with clients through consistent communication, transparency, and follow-through on commitments; identifies key stakeholders and decision-makers within client organizations.
  • Financial Acumen Demonstrates strong analytical skills; quickly understands business financials, operational metrics, and industry trends to assess client viability and recommend appropriate solutions.
  • Sales & Business Development Proactively identifies and pursues cross-selling opportunities; communicates product benefits clearly; achieves revenue targets through a consultative, client-first approach.
  • Problem-Solving Addresses client concerns and competitive pressures creatively; collaborates with internal teams (credit, operations, treasury) to structure solutions that meet client needs while managing risk.
  • Attention to Detail Maintains accurate client records, loan documentation, and compliance files; ensures all regulatory and internal credit standards are met without exception.
  • Communication Communicates clearly and concisely in writing and verbally with clients, peers, and internal stakeholders; presents financial and credit information in an accessible, compelling way.
  • Time Management Prioritizes effectively across competing demands; manages a large portfolio while pursuing new business development; balances client service with administrative responsibilities.
  • Adaptability Responds quickly to changing market conditions, client needs, and regulatory requirements; remains flexible in approach while maintaining core principles and credit discipline.

Languages:
  • Bilingual Preferred (Reading and speaking in both English and Spanish fluently)

Skills:
  • Effective Communication
  • Interpersonal Skills
  • Problem Solving
  • Prospecting
  • Relationship Building
  • Negotiating

Responsibilities:
  • Schedules and conducts in-person or virtual meetings with clients at least quarterly
  • Remembers key details about client business, family, and interests; personalizes interactions accordingly
  • Resolves disputes or concerns by listening first and finding win-win solutions
  • Builds internal advocates by being responsive to credit and operations teams
  • Can quickly extract key financial ratios and interpret trends from balance sheets and P&Ls
  • Understands cash flow-the core driver of small business viability-and identifies seasonal or structural issues
  • Asks probing questions to understand business models, competitive position, and growth constraints
  • Documents opportunities in CRM and follows up within timely and accurately
  • Prepares clear, concise product proposals tailored to individual client situations
  • Achieves annual targets for loan originations, deposit account growth, and revenue per relationship
  • When facing a client objection or market challenge, initiates discussion with product, credit, or treasury teams
  • Proposes creative structures (e.g., layered credit, partial guarantees, adjusted pricing) while staying within credit policy
  • Documents decisions and rationale for future reference and training
  • Credit files are organized, complete, and audit-ready; no missing documents or outdated financial information
  • All client communications are logged in the CRM and summarized in writing for the file
  • Complies with fair lending, BSA, and regulatory documentation requirements without reminders
  • Client emails are clear, professional, and prompt; written proposals are tailored and jargon-free
  • Presents credit recommendations to the committee with confidence, transparency, and supporting data
  • Proactively updates clients on market conditions, new products, or regulatory changes that may affect them
  • Adjusts approach when a client prefers phone over email, or vice versa
  • Responds to market downturns or new competitors by revisiting client strategy and adjusting service or pricing
  • Stays current on regulatory changes and updates internal processes accordingly

Travel Required: 75%+
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
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About Texas Capital Bank

Sourced by ZipRecruiter

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people's success -- today and tomorrow.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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