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Small Business Assistant Jobs in Arizona (NOW HIRING)

CNA

Small Business Territory Manager

Scottsdale, AZ · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Create demand for CNA's Small Business products by reinforcing appetite fit, speed-to-quote ...

Cna

Small Business Territory Manager

Scottsdale, AZ · Remote

At CNA, we strive to create a culture in which people know they matter and are part of something ... Create demand for CNA's Small Business products by reinforcing appetite fit, speed-to-quote ...

Small Business Accounting Tax & Bookkeeping

Be Seen First

Receptionist

Phoenix, AZ · On-site

$19.50/hr

Small Business Accounting Tax & Bookkeeping works with businesses, organizations and entrepreneurs ... Greet and assist all visitors and clients, maintaining a professional and welcoming reception area.

Small Business Accounting Tax & Bookkeeping

Be Seen First

Receptionist

Phoenix, AZ · On-site

$19.50/hr

Small Business Accounting Tax & Bookkeeping works with businesses, organizations and entrepreneurs ... Greet and assist all visitors and clients, maintaining a professional and welcoming reception area.

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All JobsSmall Business JobsSmall Business Assistant JobsSmall Business Assistant Jobs in Arizona

Small Business Assistant information

What is a small business assistant?

Small Business Assistants are professionals who provide administrative, operational, or specialized support to small business owners and managers. Their tasks can include managing schedules, handling correspondence, bookkeeping, customer service, and assisting with marketing or social media. By taking on a variety of responsibilities, they help streamline business operations and allow owners to focus on growth and core activities. Small Business Assistants can work in-person or remotely, depending on the business’s needs.

What are the key skills and qualifications needed to thrive as a small business assistant?

To thrive as a Small Business Assistant, you need strong organizational skills, attention to detail, and a working knowledge of administrative processes, usually supported by experience or relevant coursework. Familiarity with office software like Microsoft Office or Google Workspace, as well as basic bookkeeping or point-of-sale systems, is often required. Excellent communication, multitasking, and problem-solving abilities help you adapt to diverse tasks and support business operations. These skills and qualities are crucial for ensuring smooth day-to-day operations and enabling small business owners to focus on growth.

What are some typical challenges faced by small business assistants, and how can they be managed effectively?

Small Business Assistants often juggle a variety of tasks, from administrative support and customer service to handling invoicing and scheduling. One common challenge is managing competing priorities with limited resources. Effective organization, clear communication with supervisors, and adaptability are key to staying on top of tasks. Building strong relationships within the small team can also foster better collaboration and support, making it easier to handle busy periods or unexpected changes in workload.

What is the difference between Small Business Assistant vs Administrative Assistant?

AspectSmall Business AssistantAdministrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer experience in small business managementHigh school diploma; some roles may require administrative or office management certifications
Work EnvironmentSmall business settings, often with direct involvement in business operationsOffice environments, supporting multiple departments or executives
Employer & IndustrySmall businesses across various industriesCorporations, nonprofits, government agencies
Common TasksBusiness support, customer communication, basic bookkeepingScheduling, correspondence, data entry, document management

While both roles support organizational functions, a Small Business Assistant typically works closely with small business owners on diverse tasks, whereas an Administrative Assistant provides general office support in larger organizations. The roles overlap in skills like communication and organization but differ in scope and environment.

What are the most commonly searched types of Small Business jobs in Arizona?

The most popular types of Small Business jobs in Arizona are:

What are popular job titles related to Small Business Assistant jobs in Arizona?

For Small Business Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Small Business Assistant jobs in Arizona look for?

The top searched job categories for Small Business Assistant jobs in Arizona are:

What cities in Arizona are hiring for Small Business Assistant jobs?

Cities in Arizona with the most Small Business Assistant job openings:

Small Business Assistant jobs near you
Infographic showing various Small Business Assistant job openings in Arizona as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Small Business Territory Manager

CNA

Scottsdale, AZ • On-site

Full-time

Re-posted 15 days ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Key Outcomes
• Increased submission flow, new business conversion, and written premium growth into Small Business through disciplined local engagement and execution
• Improved agent, producer, and CSR clarity on appetite, workflows, and "how to do business" with CNA
• Strong connectivity between agencies and underwriting, resulting in fewer stalled deals, faster issue resolution, and improved partner experience
• Execution of effective territory and agency management plans that support sustainable growth and placement behavior
JOB DESCRIPTION:
Primary Responsibilities (% of time)
Day-to-Day Sales Execution 35%
  • Drive individual submission deal flow into Small Business; manage local pipelines and weekly execution plans
  • Execute agency growth plans for assigned agencies and prioritized geographies, aligning activity to portfolio goals
  • Conduct regular in-person and virtual engagement with frontline producers and CSRs, including training, appetite refresh, workflow enablement, and quoting navigation
  • Create demand for CNA's Small Business products by reinforcing appetite fit, speed-to-quote pathways, and ease-of-doing-business advantages
  • Execute national partner and growth strategies locally, as directed by National Sales Executives

Territory & Agency Management 20%
  • Own and manage the assigned territory, taking accountability for production results, pipeline health, and execution discipline
  • Build and execute agency-level engagement strategies, including business planning, prioritization, training, and optimization actions
  • Adjust focus across agencies and segments based on performance, opportunity, and strategic importance

Agent / CSR Enablement & Local Presence 25%
  • Become the "known face" in-market: ensure agencies know who to call, what CNA wants to write, and how to submit effectively
  • Establish credibility as a trusted advisor through product knowledge, underwriting appetite clarity, and workflow guidance
  • Partner with internal stakeholders to coordinate onboarding and ensure early and sustained production from new appointments

Underwriting Connectivity 15%
  • Build strong connectivity between Underwriting and the agent-broker community to facilitate account-level collaboration and remove friction
  • Reinforce underwriting appetite, submission quality standards, and best practices to improve hit ratios and conversion
  • Help agents and CSRs "submit to win" by improving fit, documentation quality, and execution timing

Market Awareness & Performance Management 5%
  • Maintain awareness of local market dynamics, competitor activity, and agent feedback; share insights with Regional Sales Director and partners
  • Support portfolio health within the territory by influencing mix of business, submission quality, and continuity of flow
  • Maintain activity discipline across agency visits, trainings delivered, pipeline movement, and conversion actions
  • Track results and report progress through the Regional Sales Director's operating cadence
  • Provide structured feedback loops from field execution and agent behavior back to regional and national leadership

Qualifications
  • 5+ years in commercial insurance distribution, agency management, or sales roles; Small Business experience strongly preferred
  • Demonstrated success driving producer and CSR adoption, territory growth, and improved conversion outcomes
  • Proven ability to collaborate effectively with underwriting and internal partners to remove barriers and accelerate flow

Skills, Knowledge & Abilities
  • Proven ability to drive Small Business submission flow, placement behavior, and conversion through disciplined, local sales execution
  • Strong territory and agency management capability, including prioritization, pipeline stewardship, and focus alignment to portfolio goals
  • Deep understanding of Small Business agency operations and the ability to influence producer and CSR behavior through clarity and enablement
  • Solid working knowledge of Small Business underwriting appetite, products, and submission quality standards
  • Ability to build strong underwriting-agency connectivity and facilitate effective account-level collaboration
  • Sound business judgment informed by local market dynamics, competitive activity, and performance trends
  • Strong communication and presence, with the ability to engage credibly as the "known face" in-market
  • Self-directed and execution-oriented, with the discipline to manage travel, activity cadence, and competing priorities effectively

#LI-KC2
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

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