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Sm Manager Jobs in Baltimore, MD (NOW HIRING)

Store Manager

Mount Airy, MD · On-site

$47K - $65K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

Store Manager

Baltimore, MD · On-site

$47K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

Store Manager

Fulton, MD · On-site

$47K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

Store Manager

Cooksville, MD · On-site

$47K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

Store Manager

Odenton, MD · On-site

$47K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

Store Manager

Baltimore, MD · On-site

$47K/yr

The SM will lead the management team to ensure execution of organizational objectives and initiatives and achievement of store and profit goals. The SM is responsible for customer and associate ...

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Showing results 1-20

Sm Manager information

See Baltimore, MD salary details

$28.3K

$62.3K

$112.8K

How much do sm manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for sm manager in Baltimore, MD is $62,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $68,600.00 per year, depending on experience, location, and employer.

What does an SM Manager do?

A SM Manager, or Social Media Manager, is responsible for developing, implementing, and managing a company's social media strategy. They create content, engage with followers, monitor social media channels, and analyze performance metrics to ensure brand consistency and growth. SM Managers also collaborate with marketing, PR, and customer service teams to align social media efforts with broader business goals. Their role is crucial in building brand awareness, driving engagement, and supporting overall marketing objectives.

What are the key skills and qualifications needed to thrive as an SM Manager?

To thrive as a Social Media Manager, you need expertise in digital marketing, content creation, analytics, and a solid understanding of social media platforms, often supported by a degree in marketing or communications. Familiarity with tools like Hootsuite, Sprout Social, Google Analytics, and graphic design software is typically required. Creativity, adaptability, and strong communication skills set outstanding professionals apart in this role. These skills are crucial for building brand presence, engaging audiences, and driving measurable business results in a rapidly evolving digital landscape.

How does an SM Manager typically collaborate with cross-functional teams in a corporate setting?

An SM Manager (Social Media Manager) often works closely with marketing, public relations, customer service, and product teams to ensure the company's messaging is consistent and aligned with broader business goals. They frequently participate in strategy meetings, coordinate content calendars, and relay audience feedback to internal stakeholders. This collaborative approach helps to amplify campaigns, address customer concerns in real time, and adapt social strategies based on company initiatives. Effective communication and adaptability are essential, as priorities can shift quickly in a dynamic social media landscape.

What is the difference between Sm Manager vs Social Media Coordinator?

AspectSm ManagerSocial Media Coordinator
CredentialsTypically requires a bachelor’s degree in marketing, communications, or related field; certifications like Hootsuite or HubSpot are commonSimilar credentials; often entry-level, with focus on social media tools and content creation
Work EnvironmentStrategic planning, team management, analytics, and campaign oversightContent creation, posting, community engagement, and monitoring social platforms
Employer & Industry UsageUsed across marketing agencies, corporate marketing teams, and brandsCommon in marketing teams, PR firms, and small to medium businesses

The Sm Manager oversees social media strategies, analytics, and team coordination, while the Social Media Coordinator focuses on content posting, engagement, and daily platform management. The manager role involves higher-level planning and analytics, whereas the coordinator handles execution and community interaction.

How do I become a store manager?

To become a store manager, candidates typically need previous retail or customer service experience, strong leadership skills, and knowledge of store operations. Many employers prefer candidates with a high school diploma or higher, and some may require or prefer management training or certifications. Progression often involves starting in entry-level roles and demonstrating leadership abilities over time.

Is social media management a stressful job?

Social media management can be stressful due to the need to meet tight deadlines, handle public interactions, and maintain consistent content across platforms. It often requires multitasking, creativity, and monitoring analytics, which can contribute to workload pressure. However, stress levels vary depending on the organization, workload, and individual skills.

What are popular job titles related to Sm Manager jobs in Baltimore, MD?

For Sm Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Sm Manager jobs in Baltimore, MD look for?

The top searched job categories for Sm Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Sm Manager jobs?

Cities near Baltimore, MD with the most Sm Manager job openings:

Service Manager (SM)

Owings Mills, MD

$70K - $75K/yr

Full-time

Posted 26 days ago


Job description

Summary: The Service Manager is responsible for maintaining the physical integrity of the community at all times. This involves ensuring safe and secure living environments for residents, visitors and staff. It is the Service Manger’s duty to anticipate, identify and correct any problems involving the physical aspects of the property and to implement procedures that will prevent future problems. An effective program of maintenance is essential in order to:
  • Maintain a safe environment
  • Cultivate resident satisfaction
  • Preserve and improve physical assets
Duties and Responsibilities
  • Mechanical system repairs including plumbing, irrigation, HVAC amp; electrical.
  • Carpentry skills (framing and finish).
  • Repair and/or replace locks amp; smoke alarms.
  • Repair and/or replace screens.
  • Repair and/or replace appliances (refrigerator, washer amp; dryer, dishwasher, garbage disposal, range/oven, microwave oven, ventilation fans, hot water heaters, etc...)
  • Roofing amp; siding inspection amp; repair.
  • HVAC repairs amp; filter changes (must be HVAC certified).
  • Pest extermination (Texas--must be certified).
  • Repair and/or replace broken windows.
  • Carpet and pad repair and/or replacement.
  • Computer experience helpful.
  • Efficiently manage subordinate employees and vendors.
  • Drive snow plow truck with salt spreader and operate and maintain snow removal equipment including but not limited to: snow blowers, salt spreaders shovels, etc...
  • Operate and maintain equipment and tools including but not limited to: company vehicles, leaf blower, drain snake, hand tools, key machines, grinder, HVAC gauges, welder, lawn equipment, paint sprayer, ladders, etc...
  • Maintain an impeccably organized and clean shop.
In addition to the skills listed above, the Service Manager is responsible for managing vendors and subordinate employees including but not limited to the Assistant Service Manager, Service Technician and Porter/Groundskeeper to ensure their jobs are completed correctly and in a timely manner. The Service Manager must be capable of personally completing and/or administering subordinate employee functions but may also assign the duties to the Assistant Service Manager, Service Technician or Groundskeeper for completion, in coordination with the Property Manager.

The Service Manager is ultimately responsible for all maintenance operations including but not limited to the following tasks:
  • Ensure resident service orders are completed on a timely basis. Unless parts need to be ordered or circumstances dictate otherwise, the standard turnaround time for completion of service requests is 24 hours.
  • Ensure all assigned maintenance work and/or turns on vacant apartments is completed within the company standard of 7 days or 5 business days and ready for market to company standards.
  • Comply with all OSHA regulations and any applicable laws regarding health, safety, or environment.
  • Order maintenance supplies with strict compliance of the company purchase order policies.
  • Train and supervise newly-hired Assistant Service Managers, Service Technicians and/or Porters/Groundskeepers.
  • Maintain up to date status boards for employees and vendors use.
  • Create, update, revise and/or maintain policies and/or logs for:
    • Preventative Maintenance
    • Street Lights
    • Carpets
    • Appliances
    • Leaks, Mold/Moisture
    • Freon Recovery amp; HVAC replacements
  • Ensure building lights and timers are working properly.
  • Assist Property Manager/office staff as needed in emergency situations.
  • Consult with Property Manager and/or Corporate Office on major repairs, capital improvements, replacements and/or contracts.
  • Attend meetings and seminars as requested by Property Manager or Corporate Office.
In addition, the Service Manager must complete the following job functions:
  • Budget Control amp; Supervision:
    • Monthly Budget Variance not to exceed 3%.
    • Purchase order log kept current with each new purchase order.
    • Communicate variances.
    • Turn cost monitoring and pricing structure.
    • Evaluate utility usage and costs.
  • Staff Management and Personnel Issues
    • Schedule and coordinate daily functions of Assistant Service Manager, Service Technician and/or Groundskeepers (in coordination with the Property Manager).
    • Conduct 90-day and annual performance reviews for all service personnel.
    • Monitor and control overtime of subordinate employees.
    • Assist in Recruitment/Interview Process.
    • Assist in education and motivation of employees.
    • Hold quarterly educational/motivational seminars for employees.
    • Approve vendor invoices for price, quality and quantity.
    • Approve subordinate employee time sheets.
  • Assist in preparation of monthly staff meetings.
  • Address property liability concerns with Property Manager.
  • Vendor contract solicitation, review and implementation.
  • Reduce turnover.
  • Recommend Capital Improvements and prepare budgets for same.
  • Oversee capital projects under direction of Property Manager or Corporate Office.
  • Prepare scopes under direction of Property Manager/Corporate Office.
  • Submit projects for bidding under direction of Property Manager/Corporate Office.
  • Any task as reasonably required or requested from the Property Manager and/or Owner.
QUALIFICATIONS
  • Must have at least three years experience in property maintenance or equivalent field.
  • Must be able to lift 80-100 lbs on a regular basis.
  • Must have a valid driver’s license and reliable transportation, pickup truck preferred.
  • Must be available to assist in after-hours emergency situations.
  • Must be available for night/weekend on-call duty.
  • Must maintain a positive mental attitude and contribute as a “team” member.
  • Must conduct all business in accordance with company policies and procedures
  • Must comply with all state and federal laws (OSHA, ASA, Fair Housing, etc.)
Equipment Requirement:
Required to wear back support belt, goggles when working with specific equipment, masks and gloves and other safety equipment as tasks dictate.

Equipment/Machinery/Tools:
An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
  • Hand Tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
  • Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
  • User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, and double ladders
  • Mechanical Equip.: Motors, pumps, compressors, blowers, electric and hand power augers, etc.
  • Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
EDUCATION/TRAINING
☒ Certified Apartment Maintenance Technician (CAMT) desired.

PHYSICAL REQUIREMENTS
☒ Constant need (66% to 100% of the time) to be on feet.
☒ Have constant need (66% to 100% of the time) to perform the following physical activities:
  • Bend/Stoop/Squat: Perform routine maintenance/repairs, pick up tools and needed equipment.
  • Climb Stairs: Service requests, make-ready needs for 2nd and 3rd floor apartments.
  • Push or Pull: Move equipment, appliances, open and close doors, etc.
  • Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
  • Climb Ladders: Perform routine maintenance/repairs.
  • Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs.
  • Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs.
  • Writing: Inventory maintenance, requisition requests, required maintenance reports.
☒ Lifting/Carrying (supplies, replacement parts, ladders, etc.):
  • Over 150 lbs.: Rare need (less than 1% of the time).
  • 75 lbs. – 150 lbs.: Occasional need (1% to 33% of the time).
  • 25 lbs. – 75 lbs.: Frequent need (33% to 66% of the time).
  • 1 – 25 lbs.: Constant need (66% to 100% of the time).
NOTE: Lifting and carrying of weights exceeding 50 lbs. is to be accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, furniture, etc.

VISION REQUIREMENTS
☒ Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents. Constant need to see small detail when performing routine maintenance duties.
☒ Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee assistants, observe problems throughout the property).
HEARING REQUIREMENTS
☒ Constant need (66% to 100% of the time) to communicate with assistants, resident staff, vendors and
residents. Must use listening skills to diagnose needed repairs, etc.
SPEAKING REQUIREMENTS
☒ Constant need (66% to 100% of the time) to verbally communicate with assistants, resident staff,
vendors and residents.
MENTAL/EMOTIONAL REQUIREMENTS
☒ Must be able to work in a fast-paced and customer service-oriented environment.
☒ Performs duties under pressure and meets deadlines in a timely manner.
☒ Works as part of a team, as well as completes assignments independently.
☒ Takes instructions from supervisors.
☒ Exercises problem-solving skills.
☒ Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
DRIVING/TRAVELING REQUIREMENTS
☒ Frequent need (33% to 66% of the time) to pick up replacement parts and supplies from vendors.
Emergency "on call" status may occasionally require expedient travel to assigned property at a
moment’s notice. Drive to the corporate office to make pick ups and deliveries.
☒ Must have valid driver's license and automobile insurance coverage.
WORKING ENVIRONMENT
☒ Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions,
often for extended periods.
☒ Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example:
apartments during/after make-ready.
☒ Frequent need (33% to 66% of the time) to work in awkward and confining positions.
REASONING DEVELOPMENT
☒ HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action. Must effectively convey ideas, images and goals to a diverse group of personalities.
SAFETY RESPONSIBILITIES
☒ Learns and complies with all company safety rules.
☒ Use appropriate safety equipment at all times.
☒ Immediately reports all unsafe conditions to supervisors.
☒ Be familiar with all safety features of equipment, machinery, or materials encompassed by job duties.
☒ Ensure that everyone follows the safe procedure to be used for any job function.
ADDITIONAL REQUIREMENTS
☒ Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
☒ This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by property manager, regional manager or other company officials.
☒ This job description does not constitute an employment contract between the company and any employee.
☒ The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the department or work area.

THIS JOB DESCRIPTION IS AN OUTLINE OF THE SERVICE MANAGER POSITION AND DOES NOT COVER EVERY DETAIL OF THE POSITION. THERE MAY BE OTHER TASKS NOT OUTLINED HEREIN BUT IS THE RESPONSIBILITY OF THE PERSON HIRED HEREUNDER.