... tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug ...
... tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug ...
... tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug ...
... tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug ...
MS Office 365/2021/2013, SharePoint, OneDrive, Zoom, Duo, Slack, Team * Tier 1 network support ... Minimum of High School diploma, Associate or Bachelor's degree in Information technology or related ...
MS Office 365/2021/2013, SharePoint, OneDrive, Zoom, Duo, Slack, Team * Tier 1 network support ... Minimum of High School diploma, Associate or Bachelor's degree in Information technology or related ...
Senior IT Engineer
Tempe, AZ · Hybrid
$149K - $195K/yr
As a Senior IT Engineer, you will be the primary technical point of contact for the entire ... tools including Slack, Okta, and Google Workspace. * Security & Compliance: Enforce platform ...
Senior IT Engineer
Tempe, AZ · Hybrid
$149K - $195K/yr
As a Senior IT Engineer, you will be the primary technical point of contact for the entire ... tools including Slack, Okta, and Google Workspace. * Security & Compliance: Enforce platform ...
IT Systems Administrator
Scottsdale, AZ · On-site
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
Quick apply
IT Systems Administrator
Scottsdale, AZ · On-site
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
IT Systems Administrator
Scottsdale, AZ · On-site +1
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
IT Systems Administrator
Scottsdale, AZ · On-site +1
$75K - $100K/yr
Google Workspace, Slack, Zoom, Rippling, AWS, Azure AD, Zscaler, Netskope * Experience with Okta Workflows and Google Workspace automation (e.g., GAM) * Scripting or programming experience in Python ...
JIRA CLOUD ADMIN
Phoenix, AZ · On-site
... with Slack, GitHub, and ServiceNow). • Support governance and compliance by ensuring ... Technology teams.
JIRA CLOUD ADMIN
Phoenix, AZ · On-site
... with Slack, GitHub, and ServiceNow). • Support governance and compliance by ensuring ... Technology teams.
Fulfillment Technician
Tempe, AZ · On-site
On behalf of our logistics client, Procom is searching for a Warehouse Fulfillment Tech for a ... with Slack for team communication Event Assembly Associate - Assignment Length: 2 weeks Event ...
Fulfillment Technician
Tempe, AZ · On-site
On behalf of our logistics client, Procom is searching for a Warehouse Fulfillment Tech for a ... with Slack for team communication Event Assembly Associate - Assignment Length: 2 weeks Event ...
Deploy/patch software using device management technologies (VMware and Ivanti) Communicate call and ... Slack EOE AA M/F/Vet/Disability. As a temporary agency partner to Intuit, we will consider for ...
Deploy/patch software using device management technologies (VMware and Ivanti) Communicate call and ... Slack EOE AA M/F/Vet/Disability. As a temporary agency partner to Intuit, we will consider for ...
IT Engineer I
Tempe, AZ · On-site
$100 - $125/hr
We're hiring an IT Engineer I to join our Engineering Team. Oscar is the first health insurance ... Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and ...
IT Engineer I
Tempe, AZ · On-site
$100 - $125/hr
We're hiring an IT Engineer I to join our Engineering Team. Oscar is the first health insurance ... Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and ...
Sales Development Representative
Chandler, AZ · On-site
$60K/yr
Experience in selling technology and/or software (preferred but not required) * Familiarity with Salesforce, Hubspot, Zoom, Google Apps, Outreach, Slack (preferred but not required) $60,000 Base ...
Sales Development Representative
Chandler, AZ · On-site
$60K/yr
Experience in selling technology and/or software (preferred but not required) * Familiarity with Salesforce, Hubspot, Zoom, Google Apps, Outreach, Slack (preferred but not required) $60,000 Base ...
Technical Instructor IT Support
$21.25 - $29.25/hr
Provide students with access to relevant resources for outside learning on technologies and study ... Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc ...
Technical Instructor IT Support
$21.25 - $29.25/hr
Provide students with access to relevant resources for outside learning on technologies and study ... Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc ...
Collaborative work tools including Slack, Google Meet, and Microsoft Teams. * VoIP telephone ... Offers specialized expertise in IT support demands for the business and education industries.
Collaborative work tools including Slack, Google Meet, and Microsoft Teams. * VoIP telephone ... Offers specialized expertise in IT support demands for the business and education industries.
IT Engineer I
Tempe, AZ · On-site
$100 - $125/hr
We're hiring an IT Engineer l to join our Engineering Team. Oscar is the first health insurance ... Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and ...
IT Engineer I
Tempe, AZ · On-site
$100 - $125/hr
We're hiring an IT Engineer l to join our Engineering Team. Oscar is the first health insurance ... Build policies and scripts using vendor APIs for SaaS services such as Google Workspace, Slack, and ...
... Technologies: Thymeleaf NodeJS HTML, CSS Angular Build, CI/CD & Deployment: Gradle Terraform Helm Kustomize GitHub Actions DevOps & Monitoring Toolchain: Slack GitHub Fluentbit Apache NiFi Dynatrace ...
Quick apply
... Technologies: Thymeleaf NodeJS HTML, CSS Angular Build, CI/CD & Deployment: Gradle Terraform Helm Kustomize GitHub Actions DevOps & Monitoring Toolchain: Slack GitHub Fluentbit Apache NiFi Dynatrace ...
We serve as an outsourced financial team with a focus on strategic finance, technology, and metrics ... Superior written (Slack, email) and verbal skills. 95% of communication at Vessel Advisors is Slack ...
We serve as an outsourced financial team with a focus on strategic finance, technology, and metrics ... Superior written (Slack, email) and verbal skills. 95% of communication at Vessel Advisors is Slack ...
Collaborative work tools including Slack, Google Meet, and Microsoft Teams. * VoIP telephone ... Offers specialized expertise in IT support demands for the business and education industries.
Collaborative work tools including Slack, Google Meet, and Microsoft Teams. * VoIP telephone ... Offers specialized expertise in IT support demands for the business and education industries.
Box Truck Driver
Phoenix, AZ · On-site
$24 - $26/hr
Commitment to prioritizing safety and fleet integrity over speed. * Tech Proficiency: Comfortable with Samsara ELD, timecard tools, Slack and email. * Communication: Clear report writing, precise ...
Box Truck Driver
Phoenix, AZ · On-site
$24 - $26/hr
Commitment to prioritizing safety and fleet integrity over speed. * Tech Proficiency: Comfortable with Samsara ELD, timecard tools, Slack and email. * Communication: Clear report writing, precise ...
We serve as an outsourced financial team with a focus on strategic finance, technology, and metrics ... Superior written (Slack, email) and verbal skills. 95% of communication at Vessel Advisors is Slack ...
We serve as an outsourced financial team with a focus on strategic finance, technology, and metrics ... Superior written (Slack, email) and verbal skills. 95% of communication at Vessel Advisors is Slack ...
Senior IT Engineer
Tempe, AZ · On-site
$150 - $200/hr
As a Senior IT Engineer, you will be the primary technical point of contact for the entire ... tools including Slack, Okta, and Google Workspace. * Security & Compliance: Enforce platform ...
Senior IT Engineer
Tempe, AZ · On-site
$150 - $200/hr
As a Senior IT Engineer, you will be the primary technical point of contact for the entire ... tools including Slack, Okta, and Google Workspace. * Security & Compliance: Enforce platform ...
Slack Technologies information
See Arizona salary details
$16.65 is the 25th percentile. Wages below this are outliers.
$14.34 - $18.23
42% of jobs
The median wage is $21.47 / hr.
$18.23 - $22.12
9% of jobs
$22.12 - $26.01
0% of jobs
$26.01 - $29.90
0% of jobs
$29.90 - $33.78
0% of jobs
$33.78 - $37.67
0% of jobs
$37.67 - $41.56
1% of jobs
$41.56 - $45.45
3% of jobs
$45.45 - $49.34
8% of jobs
$50.94 is the 75th percentile. Wages above this are outliers.
$49.34 - $53.23
26% of jobs
$53.23 - $57.12
9% of jobs
$14
$34
$57
How much do slack technologies jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for slack technologies in Arizona is $34.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $51.06 per hour, depending on experience, location, and employer.
What is Slack Technologies?
Slack Technologies is a software company best known for developing Slack, a popular business communication platform. Slack enables teams to collaborate through channels, direct messaging, file sharing, and integration with other tools. It is widely used by organizations to improve productivity and streamline communication. In 2021, Slack Technologies was acquired by Salesforce, but the platform continues to operate under its own brand. The company is recognized for its user-friendly interface and robust API for custom integrations.
What skills and qualifications are needed to thrive as a software engineer at Slack Technologies?
To thrive as a Software Engineer at Slack Technologies, you need strong programming skills (such as in JavaScript, Python, or Java), a solid understanding of computer science fundamentals, and typically a bachelor's degree in computer science or a related field. Familiarity with collaboration tools, distributed systems, cloud services, and frameworks like React or Node.js, as well as experience with version control systems like Git, are commonly required. Excellent problem-solving abilities, teamwork, and effective communication are standout soft skills for this role. These skills ensure you can contribute to building scalable, reliable software that supports Slack's mission of facilitating seamless workplace collaboration.
How does collaboration typically work for employees at Slack Technologies?
At Slack Technologies, collaboration is central to the work culture, with cross-functional teams frequently working together on projects. Employees use Slack’s own platform extensively for real-time messaging, file sharing, and organizing conversations into channels based on projects or topics. Agile methodologies and regular stand-up meetings are common, ensuring transparency and alignment across departments. Team members are encouraged to give feedback and share ideas openly, fostering a supportive and innovative environment. Effective communication and adaptability are key to thriving in this fast-paced, collaborative setting.
What is the difference between Slack Technologies vs Customer Support Specialist?
| Aspect | Slack Technologies | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically degrees in Business, Communications, or related fields; familiarity with collaboration tools | High school diploma or equivalent; customer service certifications beneficial |
| Work Environment | Office or remote tech company setting, collaborative and fast-paced | Customer service centers, remote or office-based, client-facing roles |
| Industry Usage | Technology, SaaS, collaboration software | Various industries including tech, retail, healthcare, and more |
| Common Search/Comparison | Often compared for roles in tech companies | Customer support roles in similar environments |
Slack Technologies primarily focuses on developing collaboration software and employs roles like software engineers and product managers. Customer Support Specialists, on the other hand, handle client inquiries and technical issues across various industries. While both roles may require communication skills and familiarity with technology, their core responsibilities and work environments differ significantly.
What job categories do people searching Slack Technologies jobs in Arizona look for?
The top searched job categories for Slack Technologies jobs in Arizona are:
What cities in Arizona are hiring for Slack Technologies jobs?
Cities in Arizona with the most Slack Technologies job openings:
Other
Medical, Retirement, PTO
Re-posted 28 days ago
Job description
Tier 2 Software Customer Success Specialist, Tucson, AZ
The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- Streamline business operations by modifying and creating new processes and procedures.
- Develop support and training tools that increase software usability.
- Resolve incidents posted in the Solution Center.
- Continually and proactively work toward improving the implementation experience for customers, colleagues and company.
- The Tier II staff will be required to be on Zoom calls with customers to troubleshoot complex problems with EHR Software.
- You will need to be able to determine if the issue is computer, network, software or browser related.
- Work on data analytics for customer dashboards.
- Regression tests the software environment through both manual and automated testing procedures.
- Work with our development team both in the U.S. and internationally.
- Train and support the Tier 1 Support team on processes, tickets and customer service.
- Second level support for more complex customer requests.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
- Have an understanding of troubleshooting complex tasks.
Qualifications:
- Bachelor of Science degree in computer science, Management Information Systems, Information Technology, Systems Administration is preferred.
- 1-3 years of experience with Electronic Health Records.
- 3-5 years in a customer support role (Technical or Customer Service Support).
- Knowledge of IT functional areas and responsibilities.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug Tracker, Microsoft Flow, Testing software such as Cypress, Ranorex or Selenium.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 2 Software Customer Success Specialist, Electronic Health Records, Teams, Slack, Infinity, Jira, Zoho, Salesforce, Spreadsheets, DevOps, Bug Tracker, Technical Support, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 2 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as well as troubleshooting and addressing Tier II requests on a daily basis.
Responsibilities:
- You will be working on a ticketing system to triage software issues that come up with our proprietary software.
- Streamline business operations by modifying and creating new processes and procedures.
- Develop support and training tools that increase software usability.
- Resolve incidents posted in the Solution Center.
- Continually and proactively work toward improving the implementation experience for customers, colleagues and company.
- The Tier II staff will be required to be on Zoom calls with customers to troubleshoot complex problems with EHR Software.
- You will need to be able to determine if the issue is computer, network, software or browser related.
- Work on data analytics for customer dashboards.
- Regression tests the software environment through both manual and automated testing procedures.
- Work with our development team both in the U.S. and internationally.
- Train and support the Tier 1 Support team on processes, tickets and customer service.
- Second level support for more complex customer requests.
- Focus on providing full resolution on first encounter.
- Be comfortable with a performance-based metric style environment.
- Stay up to date on new products and services.
- Collaborate with leadership, business development and product development teams regarding customer trends.
- Engage with leadership on a regular basis to recommend advanced solutions to reduce the number of customer submissions based on current trends.
- Have an understanding of troubleshooting complex tasks.
Qualifications:
- Bachelor of Science degree in computer science, Management Information Systems, Information Technology, Systems Administration is preferred.
- 1-3 years of experience with Electronic Health Records.
- 3-5 years in a customer support role (Technical or Customer Service Support).
- Knowledge of IT functional areas and responsibilities.
- Valid Arizona driver's license, satisfactory driving record and reliable transportation.
- Some travel required.
- Excellent verbal and written communication skills.
- Excellent working knowledge of tech applications and testing protocols, including Microsoft Teams or Slack, Infinity, Ticketing systems such as Jira, Zoho, Salesforce, Spreadsheets, Development software such as DevOps or Bug Tracker, Microsoft Flow, Testing software such as Cypress, Ranorex or Selenium.
- Critical thinking and problem-solving abilities.
- Attention to detail, deadlines and a desire to "get it done".
- Experience with performance-based metrics system.
- Be knowledgeable in Solution Center case management systems.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Tucson AZ Jobs, Tier 2 Software Customer Success Specialist, Electronic Health Records, Teams, Slack, Infinity, Jira, Zoho, Salesforce, Spreadsheets, DevOps, Bug Tracker, Technical Support, Healthcare, HIT, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Tucson, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Tier 2 Software Customer Success Specialists for jobs in Tucson, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995