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What are the key skills and qualifications needed to thrive as a Skyward Incident Manager, and why are they important?

To thrive as a Skyward Incident Manager, you need expertise in incident management processes, problem-solving skills, and a background in IT or related fields, often supported by relevant certifications such as ITIL. Familiarity with Skyward's information systems, ticketing platforms, and troubleshooting tools is typically required. Exceptional communication, leadership, and stress management abilities help you coordinate responses and maintain calm during high-pressure situations. These skills ensure timely resolution of incidents, minimize system downtime, and support continuous improvement in service delivery.

What is the difference between Skyward In vs Skyward Out?

AspectSkyward InSkyward Out
Primary RoleData entry and system updates for student informationProcessing and managing student records for reporting and communication
Work EnvironmentSchool districts, educational institutionsSchool districts, administrative offices
Required CertificationsKnowledge of Skyward software, basic administrative skillsSimilar certifications, focus on data management

Skyward In typically involves entering and updating student data within the Skyward system, while Skyward Out focuses on extracting and managing data for reporting and communication. Both roles require familiarity with Skyward software and work within educational environments, but they differ in their primary functions—input versus output of data.

What are popular job titles related to Skyward In jobs in Indiana? For Skyward In jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Skyward In jobs in Indiana look for? The top searched job categories for Skyward In jobs in Indiana are:
What cities in Indiana are hiring for Skyward In jobs? Cities in Indiana with the most Skyward In job openings:
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Infographic showing various Skyward In job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
GCS Data and Student Information Systems Specialist - 110368

GCS Data and Student Information Systems Specialist - 110368

Goshen Community Schools

Goshen, IN • Hybrid

Full-time

Posted 2 days ago

Job description

The following vacancy exists in Goshen Community Schools for the 2025-26 school year:

Goshen Community Schools

Data and Student Information Systems Specialist

Focus: Student Information System (Skyward) and State Reporting


Job Summary: The Data and Student Information Systems Specialist plays a pivotal role in the effective collection, analysis, and utilization of data to support the district's operations and educational goals. This position is primarily responsible for managing and maintaining the operations of the district's Student Information System (Skyward) and coordinating local, state (IDOE), and federal reporting. The specialist will ensure data integrity, provide technical leadership, and offer training to staff to ensure the proper use of district information systems.


Essential Functions and Responsibilities


Skyward (SIS) Management & Support

  • Serve as the primary point of contact and technical support for day-to-day Skyward operations, troubleshooting, and problem resolution.
  • Manage and maintain the district's Skyward data, ensuring clean, accurate data entry for student and staff records.
  • Coordinate, implement, and troubleshoot Skyward modules including Registration/Fees, Gradebook, Transcripts, Calendars, and Scheduling.
  • Establish, audit, and administer SIS access control, security levels, and user permissions to maintain data integrity and comply with FERPA, HIPAA, and other privacy regulations.
  • Coordinate the successful migration, updates, and rollovers of the district SIS, working alongside the IT Department.
  • Maintain accurate documentation regarding Skyward functions, operating procedures, and the dissemination of system updates to end-users.


IDOE & Federal State Reporting

  • Prepare and submit required compliance reports to state (IDOE) and federal agencies in a timely and accurate manner.
  • Consistently audit and correct data transference processes to maintain reliable reporting through automated programs such as Ed-Fi and Data Exchange.
  • Develop quality assurance guidelines for state reporting mechanisms to ensure high data accuracy.
  • Complete necessary federal reporting for all schools, including the Civil Rights Data Collection (CRDC), School Report Card, and English Language Learner (ELL) data.
  • Stay informed about changes in state data reporting requirements and update district practices and programs to accommodate those changes.

Collaboration & Professional Development

  • Provide training, technical leadership, and professional development to staff, administrators, and secretaries to ensure proper usage of Skyward and compliance with data procedures.
  • Work closely with school administrators and stakeholders to understand their data needs, creating custom spreadsheets and data mining reports to disaggregate student information.
  • Respond to inquiries from internal and external users in a timely, courteous, and empathetic manner, assisting with problem-solving for events related to student information.
  • Collaborate with various departments to integrate data from diverse software vendors and external systems.

Qualifications (Education & Experience)

  • Bachelor’s degree in education, Data Science, Information Systems, or a related field, OR an equivalent combination of education (e.g., Associate's degree) and directly related work experience in data management.
  • Prior successful work experience utilizing and managing Skyward Student Information System is highly desirable.
  • Proven experience in data management, analysis, and reporting within an educational setting.
  • Considerable knowledge of state and federal education data requirements, data management policies, and privacy regulations.

Required Skills & Abilities

  • Highly proficient with data management tools, specifically Microsoft Excel and the Google Suite.
  • Superior troubleshooting, analytical, and task analysis skills.
  • Keen attention to detail with a high level of accuracy and the ability to maintain data integrity.
  • Strong verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical staff and create clear, detailed directions.
  • Ability to work independently with minimal supervision in a fast-paced environment, evaluating priorities to meet complex, conflicting deadlines.
  • A strong customer service orientation and the ability to maintain confidentiality regarding all student, staff, and district data.


HOURS: 52 weeks; 260 days per year; 40 hours per week.


SALARY: Pay rate is negotiable base upon education and/or experience.


BENEFITS: Eligibility is based upon hours worked and can be reviewed during your interview. Benefit information can be found online at https://lhd-benefits.relayto.com/hub/goshen-community-schools-plan-year-2026-hub-689ccdba420e9

For questions regarding this position please contact:

Alan Metcalfe

Administration

613 E. Purl St.

Goshen, IN 46526

574-533-8631

ametcalfe@goshenschools.org

The Goshen Community School's Board of School Trustees is an equal opportunity employer. Selection of the applicant will be made without reference to race, color, creed, sex, age, handicap, or national origin.

THE CLOSING DATE FOR RECEIVING APPLICATIONS IS: Until Filled