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Ski Rental Manager Jobs in Indiana (NOW HIRING)

Maintenance Technician

Hammond, IN · On-site

$22.21 - $38.50/hr

Educating residents on the functional systems of their rental home * Completing general property condition assessments at all property visits and alerting the property management team when items ...

Ski Rental Manager information

What does a ski rental manager do?

A Ski Rental Manager oversees the daily operations of a ski rental shop, ensuring customers receive properly fitted equipment, such as skis, snowboards, boots, and helmets. They manage inventory, supervise staff, maintain equipment, and handle customer service issues. Additionally, they are responsible for training employees, maintaining safety standards, and keeping accurate rental records. Their goal is to provide a smooth, efficient, and safe rental experience for all guests.

What are the key skills and qualifications needed to thrive as a ski rental manager?

To thrive as a Ski Rental Manager, you need expertise in equipment fitting, inventory management, and customer service, often supported by experience in retail or hospitality. Familiarity with point-of-sale (POS) systems, rental management software, and safety certification for ski equipment is typically required. Strong communication, leadership, and problem-solving skills help manage staff and ensure a smooth customer experience. These skills are crucial for efficiently running rental operations, maintaining equipment safety, and delivering excellent service during busy ski seasons.

What are some common challenges a ski rental manager faces during peak season, and how can they be addressed?

During peak ski season, Ski Rental Managers often encounter challenges such as managing high customer volumes, ensuring equipment availability, and maintaining quick turnaround times for rentals and returns. Effective organization, clear communication with staff, and a well-structured reservation system can help streamline operations and reduce wait times. Additionally, proactive maintenance schedules and regular inventory checks ensure that equipment remains in good condition and ready for guests, resulting in a smoother experience for both customers and the team.

What is the difference between Ski Rental Manager vs Ski Shop Associate?

AspectSki Rental ManagerSki Shop Associate
CredentialsCustomer service experience, knowledge of ski equipment, management skillsCustomer service skills, basic knowledge of ski gear
Work EnvironmentOverseeing rental operations, managing staff, ensuring equipment readinessAssisting customers, renting equipment, stocking gear
Employer & IndustryResorts, ski rental shops, outdoor recreation companiesSki shops, outdoor gear stores, resorts

The Ski Rental Manager oversees rental operations, manages staff, and ensures equipment quality, requiring management skills and industry knowledge. In contrast, the Ski Shop Associate focuses on assisting customers with rentals and sales, with less managerial responsibility. Both roles are essential in the ski industry but differ mainly in scope and responsibilities.

What are popular job titles related to Ski Rental Manager jobs in Indiana?

For Ski Rental Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Ski Rental Manager jobs?

Cities in Indiana with the most Ski Rental Manager job openings:

Assistant Manager: Base Area Ops - Hourly

Vail Resorts

Paoli, IN • On-site

$25 - $28.60/hr

Full-time

Retirement

Posted 7 days ago


Key responsibilities

  • Oversee daily operations across Rental, Retail, Uniforms, Product Sales & Services (PSS), and support Food & Beverage operations.

  • Lead the Resort Operations team and strategically deploy resources throughout the resort based on guest demand, staffing needs, and operational priorities.

  • Train, coach, mentor, and develop supervisors and frontline employees to drive performance, engagement, and professional growth.


Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

18th of 52 rated entertainment


Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Specifications: 

  

  • Starting Wage: $25.00-$28.60 
  • Employment Type: Winter Seasonal 2026/2027  
  • Shift Type: Full Time hours available 
  • Minimum Age: At least 18 years of age  
  • Housing Availability: No  

  

Job Responsibilities: 

  • Oversee daily operations across Rental, Retail, Uniforms, Product Sales & Services (PSS), and support Food & Beverage operations.
  • Lead the Resort Operations team and strategically deploy resources throughout the resort based on guest demand, staffing needs, and operational priorities.
  • Monitor resort-wide guest flow and operational performance, adjusting staffing throughout the day to ensure efficient operations and exceptional service.
  • Train, coach, mentor, and develop supervisors and frontline employees to drive performance, engagement, and professional growth.
  • Support department leaders in hiring, onboarding, training, scheduling, performance management, and succession planning.
  • Create and maintain a safe, inclusive, and productive work environment while ensuring compliance with company policies, procedures, and safety standards.
  • Oversee inventory control, uniform distribution, and operational asset management.
  • Ensure operational areas remain clean, organized, well-stocked, and aligned with brand standards.
  • Collaborate with resort leadership to improve guest satisfaction, employee engagement, operational excellence, and financial performance.
  • Monitor labor and operating expenses while identifying opportunities for continuous improvement and cost efficiencies.
  • Build and sustain a high-performing culture focused on accountability, leadership development, and guest service excellence.
  • Support resort-wide initiatives, special events, and group programs.
  • Provide frontline operational support as needed and perform additional duties to support the overall success of the resort.

Education:

  • High School Diploma or equivalent required.
  • Bachelor's degree preferred or equivalent professional experience.

Job Requirements: 

  • Minimum 5 years of operational leadership experience in hospitality, recreation, retail, guest services, ski resort operations, or a related field.
  • 3-5 years of experience leading teams, developing leaders, and driving operational performance.
  • Experience overseeing multiple departments while balancing resort-wide priorities and business objectives.
  • Demonstrated ability to manage staffing resources and make real-time operational decisions based on guest demand and business needs.
  • Strong understanding of Product Sales & Services (PSS), rental operations, retail operations, and guest service delivery.
  • Proven experience recruiting, hiring, training, coaching, and developing employees and leaders.
  • Ability to build high-performing teams and foster a culture of accountability and continuous improvement.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Experience managing labor, inventory, budgets, and operational performance.
  • Proven ability to lead change and implement operational improvements across multiple functions.
  • Strong communication and relationship-building skills with the ability to collaborate across departments.
  • High level of integrity, professionalism, confidentiality, and attention to detail.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Ability to work a flexible schedule, including weekends, holidays, evenings, and peak operating periods.
  • Ability to analyze business trends, forecast operational needs, and effectively manage labor and inventory.
  • Proven success leading change and implementing operational improvements across multiple functions.
  • Strong problem-solving, decision-making, and organizational skills with the ability to adapt in a fast-paced environment.
  • Ability to establish a strategic vision and execute plans that deliver measurable results.
  • Professional communication skills with the ability to influence, collaborate, and build relationships across all levels of the organization.
  • Strong guest-service mindset with a commitment to delivering exceptional experiences.
  • High level of integrity, professionalism, confidentiality, and attention to detail.
  • Experience managing budgets, controlling expenses, and supporting financial performance goals.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  • Ability to work a flexible schedule, including weekends, holidays, evenings, and peak operating periods.

The expected pay range is $25.00-$28.60. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516930
Reference Date: 08/28/2026 
Job Code Function: Base Area Ops
  


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