Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Watch us make a cardboard skateboard with Tony Hawk!
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Watch us make a cardboard skateboard with Tony Hawk!
Director of Client Relations
Houston, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you ...
Director of Client Relations
Houston, TX · On-site
Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local ... Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you ...
Skating Director information
What are the key skills and qualifications needed to thrive as a Skating Director, and why are they important?
To thrive as a Skating Director, you need advanced skating proficiency, coaching credentials (such as PSA or US Figure Skating certifications), and experience in program development and management. Familiarity with scheduling software, registration systems, and safety protocols is typically required. Exceptional leadership, communication, and organizational skills help motivate staff, connect with skaters, and coordinate events smoothly. These abilities are essential to ensure high-quality programming, participant safety, and the overall success of the skating facility.
What is the difference between Skating Director vs Skating Coach?
| Aspect | Skating Director | Skating Coach |
|---|---|---|
| Credentials | Usually requires certifications in skating instruction, management experience | Requires skating certifications, coaching credentials, and athlete training experience |
| Work Environment | Oversees entire skating program at rinks, ice shows, or skating schools | Works directly with individual or group skaters to improve skills |
| Responsibilities | Program development, staff management, event planning | Skill instruction, training plans, performance coaching |
The main difference is that a Skating Director manages the overall skating program, including staff and event coordination, while a Skating Coach focuses on training individual skaters to improve their skills. Both roles require skating expertise and certifications, but their scope and responsibilities differ significantly.
What is a Skating Director?
A Skating Director is a professional responsible for overseeing and managing skating programs at ice rinks or skating clubs. They develop class schedules, organize coaching staff, and ensure that programs meet the needs of skaters at all levels. Skating Directors also coordinate events, competitions, and exhibitions, and often serve as the main point of contact between participants, coaches, and facility management. Their goal is to create a safe, inclusive, and effective environment for both recreational and competitive skaters.
What are some common challenges faced by a Skating Director, and how can they be managed effectively?
A Skating Director often faces the challenge of balancing administrative duties with coaching and program development. Managing a diverse team of instructors, scheduling ice time efficiently, and addressing the needs of skaters at various skill levels require strong organizational and communication skills. Building positive relationships with parents, facility staff, and the local skating community is essential for smooth program operations. Proactively addressing conflicts and maintaining open channels of feedback can help create a supportive and productive environment.
What are popular job titles related to Skating Director jobs in Spring, TX? For Skating Director jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Skating Director jobs? Cities near Spring, TX with the most Skating Director job openings:
Job description
Director of Client Relations (aka Director of Sales)
Location: Houston, TX
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks
At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.
What You'll Do:
Lead and Develop a Territory Sales Team
- Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
- Drive performance, accountability, and professional development
- Coach your team in sales strategies, tools, and account planning
- Lead monthly sales meetings and conduct regular reviews to keep goals on track
Act as the Territory's Sales Leader and Brand Ambassador
- Serve as the go-to sales leader for your region-internally and externally
- Build authentic, lasting relationships with business clients
- Represent Ernest at appreciation events, sports outings, and client meetings
- Partner with supplier reps to drive value and strengthen relationships
Drive New Business and Grow Existing Accounts
- Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
- Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
- Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
- Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes
Lead with Operational Excellence
- Create and execute a yearly business plan focused on profitable growth
- Recommend process improvements to elevate the sales function
- Support company policies related to credit, collections, pricing, and more
- Approve pricing deviations and oversee sales promotions, campaigns, and contests
What You Bring
- Proven B2B outside sales success
- Experience managing and growing an outside B2B sales team
- Strong leadership, communication, and coaching abilities
- Track record of strategic thinking and operational execution
- Confidence in building rapport at all levels, from clients to colleagues
- Valid driver's license and a clean driving record
- Industry experience not required, we hire for potential and performance
Why Ernest?
We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.
Let's build something great together!
Wanna see what makes us awesome? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
About ERNEST NY
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
1999