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Sirius Support Jobs (NOW HIRING)

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

Staff Technical Program Manager

Los Angeles, CA ยท On-site

$139K - $179K/yr

SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio ... support the Automotive client. As a Staff TPM, you will act as a technical authority and ...

Associate Account Manager

Boston, MA ยท On-site

$48K - $66K/yr

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

Technical Program Manager

Atlanta, GA ยท On-site

$124K - $160K/yr

SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio ... What you'll do Support ownership of delivery, sequencing, and risk within the Technology and ...

... ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on ... As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans ...

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Sirius Support information

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$37

How much do sirius support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for sirius support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Representative at Sirius Support, and why are they important?

To thrive as a Customer Support Representative at Sirius Support, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with helpdesk software, CRM systems, and ticketing tools like Zendesk or Freshdesk is commonly required. Patience, active listening, and adaptability are important soft skills for effectively handling diverse customer inquiries and resolving issues. These skills and qualities are essential for delivering high-quality support, ensuring customer satisfaction, and maintaining efficient service operations.

What is the difference between Sirius Support vs Customer Support Specialist?

AspectSirius SupportCustomer Support Specialist
Required CredentialsTechnical certifications, industry-specific trainingCustomer service training, communication skills
Work EnvironmentTechnical support centers, remote or on-siteCall centers, retail, or online support
Employer & Industry UsageTechnology, telecommunications, software companiesRetail, service industries, tech companies
Common Search & Comparison IntentTechnical expertise, troubleshooting skillsCustomer interaction, problem-solving skills

While Sirius Support focuses on technical troubleshooting and specialized support roles, Customer Support Specialists handle general customer inquiries and service issues. Both roles require strong communication skills, but Sirius Support emphasizes technical certifications and industry-specific knowledge, whereas Customer Support Specialists focus more on customer service and communication abilities.

What are Sirius Support roles?

Sirius Support refers to positions within Sirius, a company that offers outsourced customer service, technical support, and back-office solutions to other businesses. Team members in Sirius Support typically handle inquiries, resolve issues, and provide assistance to customers via phone, email, or chat. These roles require strong communication skills, problem-solving abilities, and a customer-focused mindset. Employees may work in various industries, depending on the clients Sirius serves.

How does the Sirius Support role typically interact with other departments to resolve customer issues?

In the Sirius Support role, collaboration with other departments such as technical teams, billing, and account management is a key part of the daily workflow. When a customer issue extends beyond general support, you will often escalate tickets or coordinate with specialists to ensure swift and accurate resolution. This requires clear communication and strong organizational skills. Regular meetings and shared case management systems help facilitate teamwork and keep everyone informed, making cross-functional collaboration both frequent and essential for delivering excellent customer service.

Account Executive, Enterprise

Sirius XM

Los Angeles, CA โ€ข On-site

Full-time

Posted 16 days ago


Job description

Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.
How you'll make an impact:
The Sales Enterprise - Account Executive - partners with our Senior Sales Executive and sales leadership in driving revenue growth across Entertainment Enterprise accounts and their agency partners. This role is designed as a foundational enterprise sales position, providing exposure to complex advertising deals, client strategy, and consultative selling while supporting the Senior Sales Executive in growing large-scale brand partnerships. In this role, the Account Executive operates as a client-facing sales partner, spending significant time working directly with agencies and brand stakeholders in partnership with our Senior Sales Executive.
The Account Executive plays a critical role in ensuring the smooth execution of account activity, while maintaining consistent and timely communication with clients and agency partners, allowing the Senior Sales Executive to focus on high-value client relationships that drive substantial revenue growth.
What you'll do:
  • Partner with a Senior Sales Executive to support sales strategy across assigned enterprise accounts and agency relationships
  • Drive day-to-day sales activity across assigned client, agency, and enterprise accounts, developing strategic proposals, identifying incremental revenue opportunities across SiriusXM Media's portfolio, and partnering with the Senior Sales Executive on larger, high-impact opportunities
  • Develop a strong understanding of client business objectives, historical advertising activity, competitive landscape, and growth opportunities
  • Collaborate with internal teams including Senior Sales Executive, Research, Sales Marketing, CS, Operations and Product Marketing to develop strategic RFP responses and proposals that address client objectives and drive revenue growth
  • Translate client briefs into strategic media recommendations across SiriusXM Media platforms
  • Present media recommendations and campaign strategies in client and agency meetings, presentations, and industry events with Senior Sales Executive to advance campaign strategy and identify new revenue opportunities
  • Assist in the negotiation and structuring of advertising sales in partnership with Senior Sales Executive
  • Maintain accurate pipeline tracking, forecasts, and meeting documentation within Salesforce
  • Demonstrate knowledge of the company's current and upcoming products and services
  • Provide excellent external client service while serving as a trusted advisor to clients throughout the sales process
  • Prove to be a valued partner, trusted stakeholder, and problem solver within the organization

What you'll need:
  • Typically requires a minimum of 3 years of related experience with a Bachelor's degree; or equivalent work experience.
  • Experience in advertising sales, media, marketing, or client-facing roles.
  • Foundational understanding of the digital advertising ecosystem including programmatic, audience targeting and measurement
  • Experience supporting proposal development, external RFP responses, and media planning initiatives
  • Experience with sales strategy & strategic thinking
  • Strong project management and organizational skills with the ability to manage multiple priorities
  • Excellent written and verbal communication skills with strong presentation capabilities
  • Proven track record as a valued partner, trusted stakeholder, and problem solver
  • Proficiency in Salesforce and media market analysis tools including ComScore, Simmons, Scarborough, and MediaRadar is a plus
  • Experience with automation and/or AI tools such as chatGPT, Gemini, etc.
  • Willing to embrace coaching and skill refinement
  • Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $110,000 to $124,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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