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Single Point Customer Service Jobs (NOW HIRING)

corpay

Customer Retention Specialist

Brentwood, TN · Hybrid

$13.50 - $18.50/hr

... services. Serving as the client advocate and single point of contact for complex issues, while ... How We Work As a Customer Retention Specialist, you will work in a hybrid environment. Corpay will ...

Diverse Lynx

CRM Technical Architect

Richardson, TX · On-site

$95/hr

Job title: CRM Technical Architect Location : Richardson, TX 75082 Duration of the project: 11 ... Single point of contact (Technical SME) and a Management single point of contact for all reviews ...

Hopelink

Customer Service Representative

Bellevue, WA · On-site

$23/hr

So, if you are interested in this position, but don't meet every single point on this job posting ... Customer Service Mindset * Strong oral and written skills * Proficiency in Word * Problem solver ...

LITHIA

Customer Service Agent - Shop

Dallas, TX · On-site

$40K - $60K/yr

Customer Service Agent I - Shop Driveway.com is where car buying and selling meets convenience ... Single point of contact for the customer throughout the transaction * Presents financing terms

Allegis

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Customer Service also provides key account support and management. Key person for responding to ... Provide customer with single point of contact * Demonstrated knowledge and understanding of all ...

Driveway

Customer Service Agent - Shop

Dallas, TX · On-site

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... Single point of contact for the customer throughout the transaction * Presents financing terms

Driveway

Customer Service Agent - Shop

Dallas, TX

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... Single point of contact for the customer throughout the transaction * Presents financing terms

Driveway

Customer Service Agent - Shop

Dallas, TX · On-site

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... Single point of contact for the customer throughout the transaction * Presents financing terms

Saab

Manager, Customer Service

East Syracuse, NY · On-site

$132K - $171K/yr

The Customer Service Manager leads the definition, development, execution, and continuous ... Provide a reliable 24 x 7 x 365 single point of contact for customers. * Respond appropriately to ...

Lithia

Customer Service Agent - Shop

Dallas, TX

$40K - $60K/yr

Come ride with us! Customer Service Agent I - Shop The Customer Service Agent I - Shop I is ... Single point of contact for the customer throughout the transaction * Presents financing terms

Saab Automobile AB

Manager, Customer Service

Syracuse, NY · On-site

$132K - $171K/yr

The Customer Service Manager leads the definition, development, execution, and continuous ... Provide a reliable 24 x 7 x 365 single point of contact for customers. * Respond appropriately to ...

prwt

Clerk-Fullfillment

Philadelphia, PA · On-site

$16 - $19.50/hr

Point Customer Service agent with specific training and contacts to support Transit Benefit program; Be responsible for set-up, processing and auditing required to perform and modify Autoloads to ...

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Single Point Customer Service information

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How much do single point customer service jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for single point customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Single Point Customer Service vs Customer Support Specialist?

AspectSingle Point Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical or product-specific training
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online
Employer & IndustryRetail, telecom, banking, hospitalityIT, tech companies, software providers
Search & Comparison IntentCustomer service roles, client communicationTechnical support, product troubleshooting

Single Point Customer Service focuses on providing consistent, direct support to customers, often handling inquiries and resolving issues at a single contact point. Customer Support Specialists typically handle technical or product-specific issues, requiring specialized knowledge. While both roles involve assisting customers, Single Point Customer Service emphasizes overall customer experience, whereas Customer Support Specialists focus on technical problem resolution.

What's the highest paying customer service job?

Senior customer service managers, especially in industries like technology, finance, or healthcare, tend to have the highest salaries in customer service roles. These positions often require extensive experience, leadership skills, and sometimes specialized certifications, with salaries reaching six figures in some cases.

What does SinglePoint do?

Single Point Customer Service is a role focused on providing direct support to customers by addressing inquiries, resolving issues, and ensuring satisfaction. It often involves using customer management tools and requires strong communication skills to handle various customer needs efficiently.

What jobs pay 2000 a day?

Single Point Customer Service roles typically do not pay $2000 a day; such high daily earnings are usually associated with specialized professions like high-level consulting, executive roles, or certain freelance or contract positions in finance or technology. Achieving this level of income often requires extensive experience, advanced skills, or ownership of a business, rather than standard customer service jobs.

What job makes $10,000 a month without a degree?

A Single Point Customer Service role typically does not pay $10,000 a month without specialized skills or experience. High earnings in customer service are usually associated with managerial positions, sales roles, or positions in high-demand industries that may require certifications or extensive experience. Most entry-level customer service jobs pay significantly less, but advanced roles or those in niche markets can reach higher income levels with time and skill development.
What cities are hiring for Single Point Customer Service jobs? Cities with the most Single Point Customer Service job openings:
Customer Retention Specialist

Customer Retention Specialist

corpay

Brentwood, TN • Hybrid

$13.50 - $18.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Corpay rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

14th of 18 rated payment service providers

Job description

What We Need 

Corpay wants to hire a Customer Retention Specialist within our NA Fuel division. This position falls under our Comdata line of business and is located in Brentwood, TN. In this role, you will support all customer needs by handling day-to-day client inquiries via inbound and outbound calls, emails, and other communication channels. Client loyalty is the primary focus and measure of success. Creating a reliable customer experience by anticipating client needs, resolving issues quickly, and maximizing the value of Corpay products and services. Serving as the client advocate and single point of contact for complex issues, while recommending best practices, cross-selling opportunities, and collaborating with internal teams to drive loyalty. You will report to the Supervisor of Account Management and work with other internal teams.

 

How We Work 

As a Customer Retention Specialist, you will work in a hybrid environment. Corpay will set you up for success by providing: 

  • Assigned workspace in Brentwood office
  • Company-issued equipment
  • Formal, hands-on training

 

Role Responsibilities 

The responsibilities of the role will include: 

  • Creating and maintaining client loyalty across diverse customer needs and roles.
  • Handling Corpay-specific products, systems, and processes with expertise.
  • Resolving customer issues and inquiries through one-call resolution with full accountability.
  • Demonstrating tenacity in troubleshooting and ensuring a seamless customer experience.
  • Contacting clients proactively to prevent service disruptions and resolve issues quickly.
  • Conducting planned and unplanned outreach to support client experience and loyalty.
  • Activating Corpay products and services while serving as a trusted advisor.
  • Recommending best practices to optimize customer use of Corpay products and services.
  • Training customers by phone or web to implement products or onboard new users.
  • Researching and resolving credit-related issues, including billing, reconciliation, and write-offs.
  • Optimizing account setups and product usage to maximize client value.
  • Acting as the single point of contact across multiple departments to resolve complex needs
  • Complete proactive outbound outreach through Gameplan to support account management, customer retention, and early issue resolution

 Qualifications & Skills 

  • High school diploma: some college preferred
  • 2+ years of customer service and client support experience
  • Reliable, adaptable, and quick to learn new systems and products
  • Skilled in issue resolution, account management, and proactive problem-solving
  • Strong customer care with empathy and focus on client satisfaction
  • Proficient with basic computer applications; typing speed 30+ wpm

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into 401(k) plan (subject to eligibility requirements)
  • Company-wide virtual fitness classes
  • Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers (wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Engaging culture with company-wide contests and prizes

What Corpay employees say

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