Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Customer Service Specialist
$17.50 - $23/hr
Customer Service Specialist Working in a lively and fast-paced call center environment, the ... Act as a single point of contact for problem-solving, including billing questions, payments, and ...
Remote Customer Service Representative (Nights)
$16.50 - $22.25/hr
Customer Service Representatives (Nights) MCI is one of the fastest-growing tech-enabled business ... In this role, you'll be the first point of contact for customers handling inbound calls, resolving ...
Remote Customer Service Representative (Nights)
$16.50 - $22.25/hr
Customer Service Representatives (Nights) MCI is one of the fastest-growing tech-enabled business ... In this role, you'll be the first point of contact for customers handling inbound calls, resolving ...
Customer Service Representative
Dayton, OH · On-site
$40K - $42K/yr
In this role, you will serve as the single point of ownership for computer software issues and are ... Excellent customer service skills; Exceptional written and verbal communication skills; Ability to ...
Customer Service Representative
Dayton, OH · On-site
$40K - $42K/yr
In this role, you will serve as the single point of ownership for computer software issues and are ... Excellent customer service skills; Exceptional written and verbal communication skills; Ability to ...
Customer Account
Gainesville, FL · On-site
$14/hr
... service experience. Customer Account Specialist requires: * Flexible with work hours * Experience working in a goal oriented sales environment * Microsoft Word, Outlook, Excel, Power Point Customer ...
Customer Account
Gainesville, FL · On-site
$14/hr
... service experience. Customer Account Specialist requires: * Flexible with work hours * Experience working in a goal oriented sales environment * Microsoft Word, Outlook, Excel, Power Point Customer ...
Single Point Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do single point customer service jobs pay per hour?
As of Sep 10, 2026, the average hourly pay for single point customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is the difference between Single Point Customer Service vs Customer Support Specialist?
| Aspect | Single Point Customer Service | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service training | High school diploma; technical or product-specific training |
| Work Environment | Call centers, retail, or office settings | Call centers, technical support centers, or online |
| Employer & Industry | Retail, telecom, banking, hospitality | IT, tech companies, software providers |
| Search & Comparison Intent | Customer service roles, client communication | Technical support, product troubleshooting |
Single Point Customer Service focuses on providing consistent, direct support to customers, often handling inquiries and resolving issues at a single contact point. Customer Support Specialists typically handle technical or product-specific issues, requiring specialized knowledge. While both roles involve assisting customers, Single Point Customer Service emphasizes overall customer experience, whereas Customer Support Specialists focus on technical problem resolution.
What cities are hiring for Single Point Customer Service jobs?
Cities with the most Single Point Customer Service job openings:
What are popular job titles related to Single Point Customer Service jobs?
For Single Point Customer Service jobs, the most frequently searched job titles are:
Customer Service Specialist
Remote
WEX •
Software Development • 1 - 5K employees1,001 - 5,000 employees
$17.50 - $23/hr
Other
Medical
Re-posted 19 days ago
WEX Inc. rating
7.3
Based on 21 frontline employees who took The Breakroom Quiz
Job description
Customer Service Specialist
Working in a lively and fast-paced call center environment, the Customer Service Specialist is the primary point of contact for WEX customers. This role is responsible for answering inbound inquiries regarding account maintenance, billing, and technical support through multiple channels, including phone and email.
You will be assigned to support one of the following call centers based on business needs:
- WEX Health (Benefits): Supporting participants with HSA, FSA, HRA, and Medicare Advantage products.
- WEX Health (COBRA): Supporting participants transitioning to COBRA healthcare coverage.
- WEX Health (Benefits Administration): Provide comprehensive support to participants during annual benefits enrollment and throughout the year supporting questions regarding enrolled benefits.
- WEX Mobility (Fleet & OTR): Supporting fleet customers, drivers, and merchants with fuel card authorizations and account management.
How you'll make an impact:
- Customer Engagement: Answer inbound calls and respond to emails with a professional attitude, adapting communication style to individual customer's personality and situation.
- Problem Resolution: Act as a single point of contact for problem-solving, including billing questions, payments, and account maintenance.
- Technical Support: Troubleshoot and guide customers through WEX online platforms and mobile applications.
- System Navigation: Effectively multi-task by utilizing multiple different systems simultaneously to provide the fastest resolution.
- Security & Compliance: Maintain strict adherence to corporate security measures, company policies, and (for Health/Cobra roles) HIPAA guidelines.
- Documentation: Maintain accurate, detailed records of all interactions within the CRM (Salesforce).
Experience you'll bring:
- Education: High School Diploma or GED.
- Technical Skills: Solid computer and keyboarding skills; proficiency with Google Suite or Microsoft Office.
- Availability: Willingness to work a flexible schedule, which may include weekends, holidays, and occasional overtime.
- Background: Must successfully pass a background check.
- Remote Work Requirements: This is a work from home position requiring a professional, private, and quiet workspace free from distractions to ensure customer privacy and data security. Candidates must have access to a reliable, high-speed internet connection capable of supporting multi-system navigation and VoIP calling.
Knowledge, Skills, and Abilities
- Positive, professional attitude and excellent phone etiquette.
- Ability to learn and master new, complex systems quickly.
- Strong verbal and written communication skills.
- Demonstrated ability to handle multiple tasks in a goal-oriented, fast-paced environment.
- A history of working successfully in a collaborative team environment.
About WEX
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, ME, US
Year founded
1983