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Single Point Customer Service Jobs (NOW HIRING)

Joseph Farms

CUSTOMER SERVICE REPRESENTATIVE

Atwater, CA · On-site

$16 - $22/hr

Manages the order management and customer service process to ensure that Joseph Gallo Farms ... Acts as a primary liaison with customers to provide a single point of contact for questions ...

ICONMA

Customer Order Management Representative

Nashville, TN · On-site

$15.50 - $21/hr

Act as the single-point-of-contact for assigned customer accounts; managing the entire order life ... The day-to-day activities includes customer service, customer support, working in a customer order ...

Omni Inclusive

Service Desk Support III

Questa, NM · On-site

Service Desk Agent Summary: The Service Desk Agent provides a single point of contact to resolve or ... Serve as a single point of contact for Customer Develop solutions to meet the Enterprise Plan ...

corpay

Customer Retention Specialist

Brentwood, TN · Hybrid

$13.50 - $18.50/hr

... services. Serving as the client advocate and single point of contact for complex issues, while ... How We Work As a Customer Retention Specialist, you will work in a hybrid environment. Corpay will ...

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Single Point Customer Service information

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How much do single point customer service jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for single point customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Single Point Customer Service vs Customer Support Specialist?

AspectSingle Point Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; technical or product-specific training
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online
Employer & IndustryRetail, telecom, banking, hospitalityIT, tech companies, software providers
Search & Comparison IntentCustomer service roles, client communicationTechnical support, product troubleshooting

Single Point Customer Service focuses on providing consistent, direct support to customers, often handling inquiries and resolving issues at a single contact point. Customer Support Specialists typically handle technical or product-specific issues, requiring specialized knowledge. While both roles involve assisting customers, Single Point Customer Service emphasizes overall customer experience, whereas Customer Support Specialists focus on technical problem resolution.

What's the highest paying customer service job?

Senior customer service managers, especially in industries like technology, finance, or healthcare, tend to have the highest salaries in customer service roles. These positions often require extensive experience, leadership skills, and sometimes specialized certifications, with salaries reaching six figures in some cases.

What does SinglePoint do?

Single Point Customer Service is a role focused on providing direct support to customers by addressing inquiries, resolving issues, and ensuring satisfaction. It often involves using customer management tools and requires strong communication skills to handle various customer needs efficiently.

What jobs pay 2000 a day?

Single Point Customer Service roles typically do not pay $2000 a day; such high daily earnings are usually associated with specialized professions like high-level consulting, executive roles, or certain freelance or contract positions in finance or technology. Achieving this level of income often requires extensive experience, advanced skills, or ownership of a business, rather than standard customer service jobs.

What job makes $10,000 a month without a degree?

A Single Point Customer Service role typically does not pay $10,000 a month without specialized skills or experience. High earnings in customer service are usually associated with managerial positions, sales roles, or positions in high-demand industries that may require certifications or extensive experience. Most entry-level customer service jobs pay significantly less, but advanced roles or those in niche markets can reach higher income levels with time and skill development.
What cities are hiring for Single Point Customer Service jobs? Cities with the most Single Point Customer Service job openings:
Single Point of Contact (SPOC) - Loan Servicing (Flex opportunity)

Single Point of Contact (SPOC) - Loan Servicing (Flex opportunity)

Regions Financial Corporation

Hattiesburg, MS • On-site

$36K - $43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Regions Bank rating

8.0

Company rating: 8.0 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

55th of 142 rated banks

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Loan Servicing Single Point of Contact Specialist works with customers that are going through the foreclosure process as the sole point of contact for the borrower until their financial hardship is resolved.
Primary Responsibilities
  • Acts as a direct point of contact for delinquent or imminent default borrowers and assists them through the loss mitigation servicing process
  • Assesses, resolves, and executes appropriate workout solutions
  • Works with customers to resolve mortgage account delinquency status while minimizing company interest losses
  • Implements repayment plans as necessary and collects delinquent payments
  • Ensures that files and paperwork are properly and accurately completed
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May contact outside parties to collect or clarify documentation

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
  • High School Diploma or GED
  • Applicants will be expected to pass any assessment associated with the position

Skills and Competencies
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Ability to work in a fast-paced environment
  • Detailed oriented
  • Proficient in Microsoft Excel and Word
  • Strong customer service skills
  • Strong organization skills

  • Answer a high volume of incoming customer calls on a daily basis
  • Communicate with borrowers who have delinquent accounts
  • Make outgoing calls as needed to provide information and follow up
  • Document customer interactions accurately and professionally

Strongly preferred:
Collections, Mortgage and/or Call Center experience.
Schedule:
  • Full-time (40 hours per week)
  • Monday-Friday between 8:00 a.m. and 6:00 p.m.
  • One evening shift per week from 11:00 a.m. to 8:00 p.m.
  • Rotating Saturdays from 8:00 a.m. to 12:00 p.m.
  • Shift will be assigned based on business needs

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations.
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$36,000.00 USD
Median:
$43,479.00 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Hattiesburg Mortgage Ops
Location:
Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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