Customer Care Coach
Location: Lehi, UT
Employment Type:ย Full-Timeย
Compensation:ย $23-$30/hr + quarterly performance based bonuses.
Want to Help People Move Forward? Join Serenity.ย
Looking for work that feels meaningful butย doesn'tย require a specialized background? At Serenity,ย we'reย building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth.ย
We'reย hiringย Customer Care Coachesย who enjoy connecting with others and creating positive, supportive environments.ย
No Specialized Background Required -ย We'llย Train Youย
You bringย the attitudeย and experience.ย We'llย provide the training.ย
If you haveย 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.ย
Whatย You'llย Do as a Customer Care Coachย
In this role,ย you'llย work closely with individualsย participatingย in structured sessions designed to support personal progress and well-being.ย
Your day-to-day may include:ย
- Working one-on-one with individuals throughout the dayย
- Guiding participants through scheduled sessions using specialized program tools and technology (training provided)ย
- Helping individuals stay motivated and engaged through simple practices like journaling, gratitude exercises, goal setting, and habit-buildingย
- Preparing daily plans to help participants get the most value from each sessionย
- Tracking progress and updating internal records so the team stays alignedย
- Creating a calm, welcoming environment where people feel comfortable and supportedย
What You Needย
- 2+ years of full-time professional experienceย demonstratingย reliability and strong work ethicย
- Strong interpersonal skills with a naturally positive, people-focused attitudeย
- Clear communication skills both in person and in writingย
- Ability to remain calm and supportive in fast-paced environmentsย
- Willingness to learn, grow, and accept feedbackย
- Authorization to work in the United Statesย
Why People Love Working at Serenityย
- Meaningful Workย -ย Help people make positive progress and feel supported along the way.ย
- Career Growthย -ย Strong advancement opportunities as the company continues to expand.ย
- 90% employer-paid medical, dental, and vision coverageย
- 10 PTO days (15 after the first year)ย +ย 10 paid holidays each yearย
- 401(k) retirement programย
ย Who We Areย
Serenity is a growing organization focused on helping individuals move forward in meaningful ways. Our team combines innovative tools, structured programs, and a people-first mindset to create experiences that truly make a difference.ย
By blending technology with personalized support, we help individuals build confidence, develop positive habits, and achieve lasting progress.ย
Serenity is an equalย opportunityย employer. Employment is contingent upon successful completion ofย background checksย and drug screening.ย