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Short Term Rental Manager Jobs in Illinois (NOW HIRING)

Goldbelt

Customer Service Representative II

Chicago, IL · On-site

$19.23 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Representative II provides intermediate-level support and independently handles moderately ...

Goldbelt, Inc.

Customer Service Representative II

Chicago, IL · On-site

$19.23 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Representative II provides intermediate-level support and independently handles moderately ...

Goldbelt, Inc.

Customer Service Representative III

Chicago, IL · On-site

$21.64 - $30.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Representative III serves as a senior-level subject matter expert for the daily customer service call ...

Goldbelt

Customer Service Representative III

Chicago, IL · On-site

$21.64 - $30.29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Representative III serves as a senior-level subject matter expert for the daily customer service call ...

Goldbelt, Inc.

Customer Service Representative I

Chicago, IL · On-site

$17.79 - $25.97/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Representative I (CSR) provides information and solutions in response to inquiries pertaining to ...

Goldbelt, Inc.

Customer Service Team Lead

Chicago, IL · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Team Lead provides direct oversight of daily customer service call center operations supporting the ...

Goldbelt

Customer Service Team Lead

Chicago, IL · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Management Federal customers under the GSA Short-Term Rental (STR) Program. The Customer Service Team Lead provides direct oversight of daily customer service call center operations supporting the ...

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Showing results 21-40

All JobsShort Term Rental JobsShort Term Rental Manager JobsShort Term Rental Manager Jobs in Illinois

Short Term Rental Manager information

See Illinois salary details

$23.3K

$55.2K

$99.8K

How much do short term rental manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for short term rental manager in Illinois is $55,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $61,000.00 per year, depending on experience, location, and employer.

What is the difference between Short Term Rental Manager vs Property Manager?

AspectShort Term Rental ManagerProperty Manager
CredentialsExperience in hospitality, rental platforms, and customer serviceReal estate licensing or property management certifications often preferred
Work EnvironmentFocus on short-term rentals, vacation properties, and hospitality servicesManage long-term residential or commercial properties
Employer & IndustryVacation rental companies, Airbnb hosts, property management firmsReal estate agencies, property management companies, landlords

While both roles involve managing rental properties, a Short Term Rental Manager specializes in short-term, vacation, or hospitality rentals, focusing on guest experience and platform management. A Property Manager typically oversees long-term residential or commercial properties, handling tenant relations, maintenance, and lease agreements. The roles share some credentials and work environments but differ mainly in rental duration and industry focus.

What are the key skills and qualifications needed to thrive as a short term rental manager, and why are they important?

To thrive as a Short Term Rental Manager, you need expertise in property management, hospitality, and local rental regulations, often supported by experience or relevant certifications. Familiarity with property management software, online booking platforms like Airbnb or VRBO, and dynamic pricing tools is essential. Strong interpersonal skills, problem-solving abilities, and attention to detail help you deliver excellent guest experiences and handle operational challenges. These skills ensure high occupancy rates, positive reviews, and compliance with regulations in a competitive short-term rental market.

What does a short term rental manager do?

A Short Term Rental Manager oversees the daily operations of properties that are rented out for short periods, such as through platforms like Airbnb or Vrbo. Their responsibilities typically include managing bookings, communicating with guests, coordinating cleaning and maintenance, ensuring compliance with local regulations, and optimizing rental income. They also handle guest check-ins and check-outs, resolve issues that may arise, and may be involved in marketing the property to attract more bookings. Essentially, they ensure that the rental property operates smoothly and profitably while providing a positive experience for guests.

What are some common challenges faced by short term rental managers, and how can they be addressed?

Short Term Rental Managers often encounter challenges such as managing last-minute bookings, handling guest issues promptly, and ensuring consistent property cleanliness across multiple locations. Effective communication with both guests and cleaning staff, implementing reliable booking and property management software, and establishing clear protocols for maintenance and emergencies are key to overcoming these hurdles. Building strong relationships with local vendors and staying up-to-date with regulations also greatly contribute to smoother operations and guest satisfaction.
What are popular job titles related to Short Term Rental Manager jobs in Illinois? For Short Term Rental Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Short Term Rental Manager jobs in Illinois look for? The top searched job categories for Short Term Rental Manager jobs in Illinois are:
What cities in Illinois are hiring for Short Term Rental Manager jobs? Cities in Illinois with the most Short Term Rental Manager job openings:
Short Term Rental Manager jobs near you
Infographic showing various Short Term Rental Manager job openings in Illinois as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $55,220 per year, or $26.5 per hour.

Customer Service Representative II

Goldbelt

Chicago, IL • On-site

$19.23 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Accelerating the delivery of care and providing superior force health readiness across the Military, Federal, and Civilian landscapes. Taku is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.
Summary:
The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program.
The Customer Service Representative II provides intermediate-level support and independently handles moderately complex STR program inquiries as part of daily customer service call center operations.
Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Responsibilities
Essential Job Functions:

  • Respond to telephone, e-mail, and other electronic communication requests (emails or other electronic "Chat" platforms) from Federal STR customers.
  • Perform routine tasks which require knowledge of GSA Fleet and STR procedures and rules. Provide simple vehicle leasing and rental information and appropriate information sheets and forms to current and potential fleet customers regarding services available, the procedures to follow, and where to obtain additional program information.
  • Respond to customer inquiries and assist with customer requests on a wide variety of available vehicles and/or equipment; familiarity with industry terminology and offerings as well as vehicle/equipment specifications needed.
  • Resolve complex customer and vendor issues and support escalations
  • Provide upon request a listing of available vehicles/equipment with ceiling pricing and assist the customer with related factors such as length of trip, freight/passenger requirements, vehicle or equipment pickup/delivery and fuel card use.
  • Perform vendor verification
  • Assist with billing and transaction discrepancies
  • Provide operational guidance to entry-level representatives
Qualifications
Necessary Skills and Knowledge:
  • Proficient in the use of Microsoft Office Suite, particularly Excel, Google Suite tools and must also be familiar with the Windows operating system
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple tasks in a dynamic operational environment
Minimum Qualifications:
  • Associate's degree preferred, equivalent experience acceptable
  • 3-5 years of customer service, logistics, or call center experience
Preferred Qualifications:
  • Experience using federal vendor verification systems (SAM.gov, FPDS.gov) preferred
  • Experience in rental cars, fleet management, or equipment rental environments preferred
  • Working technical knowledge of a wide variety of motor vehicles and rental equipment to include, but not limited to, aerial lifting, earth moving, forklifts, cranes, generators. This specifically includes familiarity with industry terminology and vehicle/equipment specifications and capabilities.
  • Working knowledge consists of basic navigational, formatting and analysis skills.

Pay and Benefits
The pay range for this position is $19.23 to $28.85 per hour.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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