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Short Term Disability Claims Jobs in Raleigh, NC

Whitley Law Firm

Pre-Litigation Case Manager

Raleigh, NC · On-site

$23 - $26/hr

Identify and prioritize cases across various stages of the claims process to ensure timely ... Company paid Life Insurance and Short-Term Disability (STD) * Paid time off (PTO) + 12 Company Paid ...

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Sales - Automotive Retail Counter

Durham, NC · On-site

$14.75 - $19/hr

... process credits or warranty claims * Assumes other duties as assigned Requirements: Basic ... Short-Term Disability * Employee Discounts Why Apply: * Steady, full-time work * Competitive hourly ...

Pick Your Part

Sales - Automotive Retail Counter

Durham, NC · On-site

$14.75 - $19/hr

... process credits or warranty claims * Assumes other duties as assigned Requirements Basic ... • Short-Term Disability • Employee Discounts Why Apply: • Steady, full-time work • ...

Erie Insurance

Inside Claims Representative I

Cary, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Costco

Bakery Wrapper / Clean Up

Durham, NC · On-site

$12 - $16.25/hr

... short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Costco

Bakery Wrapper / Clean Up

Apex, NC · On-site

$11.75 - $15.75/hr

... short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

Erie Insurance

Inside Claims Representative I

Raleigh, NC · On-site

$44K - $71K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936 ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Inside Claims Representative I

Raleigh, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936 ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Inside Claims Representative I

Cary, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Home (near Raleigh ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Orange County, NC

Safety Officer*

NC · On-site

$65K - $86K/yr

... and claims management. Work is performed under the general direction of the Safety and Risk ... Short Term Disability * Orange County pays for an employee short term disability policy that ...

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Showing results 21-40

All JobsShort Term Disability Claims JobsShort Term Disability Claims Jobs in Raleigh, NC

Short Term Disability Claims information

See Raleigh, NC salary details

$14

$28

$44

How much do short term disability claims jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for short term disability claims in Raleigh, NC is $28.58, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $34.13 per hour, depending on experience, location, and employer.

What are short term disability claims?

Short term disability claims are requests made by employees to receive financial benefits when they are temporarily unable to work due to a non-work-related injury, illness, or medical condition. These claims allow individuals to access a portion of their income, typically for a period ranging from a few weeks up to six months, depending on the policy. The process usually involves submitting medical documentation and meeting certain eligibility criteria set by the insurance provider or employer. The goal is to support employees financially while they recover and are unable to perform their job duties.

What are the key skills and qualifications needed to thrive as a short term disability claims specialist, and why are they important?

To thrive as a Short Term Disability Claims Specialist, you need expertise in insurance claims processing, knowledge of disability policies, and typically a bachelor’s degree or relevant experience. Familiarity with claims management software, regulatory compliance systems, and medical terminology is often required. Exceptional customer service, attention to detail, and strong organizational skills help you stand out in this role. These skills ensure accurate, timely claims decisions and compassionate service for clients during challenging times.

What are some common challenges faced by short term disability claims professionals, and how can they be addressed?

Short Term Disability Claims professionals often encounter challenges such as managing a high caseload, interpreting complex medical documentation, and balancing the needs of claimants with company policies. Staying organized, developing strong communication skills, and maintaining up-to-date knowledge of relevant regulations can help address these challenges. Additionally, collaborating closely with medical professionals, HR teams, and claimants ensures accurate and timely claim resolution while supporting customer satisfaction.

What is the difference between Short Term Disability Claims vs Short Term Disability Adjusters?

AspectShort Term Disability ClaimsShort Term Disability Adjusters
Primary RoleEvaluate and process disability claimsInvestigate and settle disability claims
Required CredentialsTypically insurance or claims processing certificationsInsurance knowledge, claims handling certifications
Work EnvironmentOffice-based, claims departmentsOffice and field work, site investigations
Industry UsageInsurance companies, third-party administratorsInsurance companies, adjuster firms

Short Term Disability Claims professionals focus on evaluating and processing claims, ensuring policy compliance. Adjusters investigate claims, often visiting sites or gathering evidence. While both roles require insurance knowledge, claims professionals handle documentation, whereas adjusters conduct investigations. Understanding these differences helps clarify career paths and job expectations in the disability insurance industry.

What cities near Raleigh, NC are hiring for Short Term Disability Claims jobs?

Cities near Raleigh, NC with the most Short Term Disability Claims job openings:

Short Term Disability Claims jobs near you
Infographic showing various Short Term Disability Claims job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $59,449 per year, or $28.6 per hour.

Pre-Litigation Case Manager

Whitley Law Firm

Raleigh, NC • On-site

$23 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Manage and organize a caseload of over 120 personal injury cases from inception through resolution.

  • Conduct monthly client calls to gather treatment updates, address concerns, and monitor medical treatment progress.

  • Identify case issues, prioritize cases across various stages, and prepare settlement packages for insurance resolution.

Job description

Whitley Law Firm is looking for an experienced Case Manager to join our Pre-Litigation (Pre-Lit) team. Employees at Whitley Law Firm share a mission of obtaining the best results for our deserving clients. 
 
The Pre-Lit Case Manager is a client-oriented, independent thinker who can effectively manage a caseload of personal injury claims from inception through resolution, with guidance from the Pre-Litigation Managers and Attorney. This role balances attention to detail with a big-picture approach and requires a strong understanding of personal injury law, excellent organizational skills, and the ability to provide exceptional client service. 
 
Anticipated Schedule: Full-Time | Monday - Friday | 8:00AM - 5:00PM
Key Responsibilities: 
  • Effectively manage and organize over 120 personal injury cases, while providing comprehensive support to clients navigating bodily injury and property damage claims. 
  • Maintain active caseloads by conducting monthly client calls to gather treatment updates and address concerns while closely monitoring medical treatment progress. 
  • Identify and prioritize cases across various stages of the claims process to ensure timely resolution. 
  • Establish and follow through on insurance claims, ensuring accuracy and adherence to procedures. 
  • Foster strong relationships with clients, healthcare providers, insurance adjusters, and government officials to facilitate case progress and resolution.
  • Identify potential claim issues and collaborate with Pre-Litigation Managers or Attorneys to address them effectively. 
  • Oversee the preparation and summary of medical records to support case development. 
  • Compile and submit comprehensive settlement packages (demands) to insurance companies for resolution.
Required Skills/Abilities:
  • Excellent interpersonal and client service skills, able to de-escalate and handle client concerns as needed.
  • Strong organizational skills with the ability to manage multiple tasks and priorities with an emphasis on thoroughness and attention to detail.
  • High level of accuracy in document completion and financial disbursement processes.
  • Excellent written and verbal communication skills, with the ability to interact professionally with clients, attorneys, and any external parties. 
  • Ability to collaborate effectively across all teams, offering support, and fostering a cooperative work environment.
  • Must exhibit critical thinking skills and the ability to operate independently or as part of a team.
Preferred Qualification:  Demonstrated fluency in Spanish, including both verbal and written communication.  
Education and Experience Requirements:
  • Highschool diploma required, Associates degree preferred. An equivalent amount of experience in a similar role can be substituted for these requirements.
  • Proficiency in MS Office Suite, legal research databases, medical lien portals, and case management software such as Growpath, Filevine, etc.
  • Must have at least one to three (1-3) years of demonstrated experience working in a personal injury law firm, as a case manager, paralegal, or similar capacity.
  • Prior legal experience is required, ideally with a background handling a large caseload in litigation or pre-litigation.
Benefits:
  • 401(k) Retirement Plan eligibility + Employer Contribution after 6 months
  • Medical, Dental, Vision insurance + Employer contribution
  • Medical and Dependent Care Savings Accounts: HSA, FSA, DCA 
  • Company paid Life Insurance and Short-Term Disability (STD)
  • Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
  • Additional time off: Wellness Days and Community Volunteer Days
  • Employee Assistance Program (EAP)
  • Parental leave