ZipRecruiter

Log In

1

Short Term Disability Claims Jobs in Raleigh, NC

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Office ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Office ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$70 - $100/hr

Additional benefits that include company-paid basic life insurance; short-and long-term disability ... Assists the Claims Leadership in the overseeing and handling of claims. This selected candidate ...

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry ... spending, short-term and long-term disability insurance, life insurance, paid parental leave ...

IFG Companies

Claim Examiner

Chapel Hill, NC · On-site

$80K - $100K/yr

This role will keep Claims Management apprised of the status of difficult cases and be consultative ... spending, short-term and long-term disability insurance, life insurance, paid parental leave ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Raleigh Branch Office Salary ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Cary, NC · Hybrid

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Raleigh Branch Office Salary ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$52 - $76/hr

Additional benefits that include company-paid basic life insurance; short-and long-term disability ... Position Summary Under minimal supervision, settles claims within limits of authority. * This is an ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Branch ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$52 - $70/hr

Additional benefits that include company-paid basic life insurance; short-and long-term disability ... Position Summary Under minimal supervision, settles claims within limits of authority. The selected ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range ... Additional benefits that include company-paid basic life insurance; short-and long-term disability ...

next page

Showing results 1-20

All JobsShort Term Disability Claims JobsShort Term Disability Claims Jobs in Raleigh, NC

Short Term Disability Claims information

See Raleigh, NC salary details

$14

$28

$44

How much do short term disability claims jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for short term disability claims in Raleigh, NC is $28.58, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $34.13 per hour, depending on experience, location, and employer.

What are short term disability claims?

Short term disability claims are requests made by employees to receive financial benefits when they are temporarily unable to work due to a non-work-related injury, illness, or medical condition. These claims allow individuals to access a portion of their income, typically for a period ranging from a few weeks up to six months, depending on the policy. The process usually involves submitting medical documentation and meeting certain eligibility criteria set by the insurance provider or employer. The goal is to support employees financially while they recover and are unable to perform their job duties.

What are the key skills and qualifications needed to thrive as a short term disability claims specialist, and why are they important?

To thrive as a Short Term Disability Claims Specialist, you need expertise in insurance claims processing, knowledge of disability policies, and typically a bachelor’s degree or relevant experience. Familiarity with claims management software, regulatory compliance systems, and medical terminology is often required. Exceptional customer service, attention to detail, and strong organizational skills help you stand out in this role. These skills ensure accurate, timely claims decisions and compassionate service for clients during challenging times.

What are some common challenges faced by short term disability claims professionals, and how can they be addressed?

Short Term Disability Claims professionals often encounter challenges such as managing a high caseload, interpreting complex medical documentation, and balancing the needs of claimants with company policies. Staying organized, developing strong communication skills, and maintaining up-to-date knowledge of relevant regulations can help address these challenges. Additionally, collaborating closely with medical professionals, HR teams, and claimants ensures accurate and timely claim resolution while supporting customer satisfaction.

What is the difference between Short Term Disability Claims vs Short Term Disability Adjusters?

AspectShort Term Disability ClaimsShort Term Disability Adjusters
Primary RoleEvaluate and process disability claimsInvestigate and settle disability claims
Required CredentialsTypically insurance or claims processing certificationsInsurance knowledge, claims handling certifications
Work EnvironmentOffice-based, claims departmentsOffice and field work, site investigations
Industry UsageInsurance companies, third-party administratorsInsurance companies, adjuster firms

Short Term Disability Claims professionals focus on evaluating and processing claims, ensuring policy compliance. Adjusters investigate claims, often visiting sites or gathering evidence. While both roles require insurance knowledge, claims professionals handle documentation, whereas adjusters conduct investigations. Understanding these differences helps clarify career paths and job expectations in the disability insurance industry.

What cities near Raleigh, NC are hiring for Short Term Disability Claims jobs?

Cities near Raleigh, NC with the most Short Term Disability Claims job openings:

Short Term Disability Claims jobs near you
Infographic showing various Short Term Disability Claims job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $59,449 per year, or $28.6 per hour.

Claims Consultant

Tata Consultancy Service Limited

Knightdale, NC • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Provide Absence case management and claim adjudications based on medical documentation and applicable regulations.

  • Review and analyze claim details, medical information, and claim nuances to determine eligibility and benefits due.

  • Communicate with claimants and clients to set expectations and manage the claims process.

Job description

Responsibilities:
To provide Absence case management and claim adjudications, based on medical documentation and the applicable Disability/FMLA/Paid Family Leave interpretation, including determining benefits due and making timely payments and adjustments.
Review and analyze the claim nuances, eligibility review, and type of claims (intermittent or continuous)
Review and analyze medical information (i.e. attending physician reports, medical records such as diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined.
Approval or denial on FMLA claims as per Insurance carrier, and employers guidelines
Analyzes, approves and authorizes assigned claims and determines benefits due pursuant to US paid family law regulations.
Review claims for Not in good order cases, and work on securing missing documentations including employee, physician, or employer outreach.
Communicates clearly with the claimants and clients to set expectations on all aspects of claims process either by phone and/or written correspondence.
Reviews client critical deliverables, manages the overall workload, and second-level process escalation.
Determines benefits due, makes timely claims payments/approvals and adjustments for Workers Compensation, State Short Term Disability, and other disability offsets.
Refers cases as appropriate to team lead and clinical case management
Responsible for managing the day-to-day workload and first-level process escalation, and reviews processes for accuracy and timeliness where applicable in case of peer reviews.
Provide ideas to management on continuous improvement and service level management
Performs other duties or participates in special projects as assigned
Requirements:
1+ year of Disability/FMLA/PFL claims or insurance claims experience
Experience working with FINEOS
Working knowledge of medical terminology and documents, including APS, Diagnostic Tests, Imaging Tests reports
Knowledge of disability insurance claims, benefits administration, offsets and deductions, disability duration and medical management practices mandatory
Excellent oral and written communication, including presentation skills
Strong Analytical, decision making, problem solving, and people management skills
Computer experience with keyboarding skills and proficiency in using software applications and packages including MS Office (Excel, Word, PPT)
Willingness to embrace change in a fast paced work environment
A strong desire to continuously learn and improve
Identify escalated cases and work with Team Leader to develop a plan to address key issues.
TCS Employee Benefits Summary:
• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Ran ge: $48,000 - $55,000 per year

Apply