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Short Term Disability Claims Jobs in Indiana (NOW HIRING)

Progressive

Claims Specialist Int

Carmel, IN · Hybrid

$63K - $81K/yr

Progress. As a claims adjuster specialist , you'll play a critical role managing attorney ... Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental ...

Progressive

Claims Adjuster Trainee

Granger, IN · On-site

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental ...

Munich RE

Liability Claims Adjuster

Indianapolis, IN · On-site

Whether your goal is to deepen your claims knowledge or pursue future technical or leadership ... Short and Long Term Disability coverage * Supplemental Life and AD&D plans that you can purchase ...

New

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All JobsShort Term Disability Claims JobsShort Term Disability Claims Jobs in Indiana

Short Term Disability Claims information

What are short term disability claims?

Short term disability claims are requests made by employees to receive financial benefits when they are temporarily unable to work due to a non-work-related injury, illness, or medical condition. These claims allow individuals to access a portion of their income, typically for a period ranging from a few weeks up to six months, depending on the policy. The process usually involves submitting medical documentation and meeting certain eligibility criteria set by the insurance provider or employer. The goal is to support employees financially while they recover and are unable to perform their job duties.

What are the key skills and qualifications needed to thrive as a short term disability claims specialist, and why are they important?

To thrive as a Short Term Disability Claims Specialist, you need expertise in insurance claims processing, knowledge of disability policies, and typically a bachelor’s degree or relevant experience. Familiarity with claims management software, regulatory compliance systems, and medical terminology is often required. Exceptional customer service, attention to detail, and strong organizational skills help you stand out in this role. These skills ensure accurate, timely claims decisions and compassionate service for clients during challenging times.

What are some common challenges faced by short term disability claims professionals, and how can they be addressed?

Short Term Disability Claims professionals often encounter challenges such as managing a high caseload, interpreting complex medical documentation, and balancing the needs of claimants with company policies. Staying organized, developing strong communication skills, and maintaining up-to-date knowledge of relevant regulations can help address these challenges. Additionally, collaborating closely with medical professionals, HR teams, and claimants ensures accurate and timely claim resolution while supporting customer satisfaction.

What is the difference between Short Term Disability Claims vs Short Term Disability Adjusters?

AspectShort Term Disability ClaimsShort Term Disability Adjusters
Primary RoleEvaluate and process disability claimsInvestigate and settle disability claims
Required CredentialsTypically insurance or claims processing certificationsInsurance knowledge, claims handling certifications
Work EnvironmentOffice-based, claims departmentsOffice and field work, site investigations
Industry UsageInsurance companies, third-party administratorsInsurance companies, adjuster firms

Short Term Disability Claims professionals focus on evaluating and processing claims, ensuring policy compliance. Adjusters investigate claims, often visiting sites or gathering evidence. While both roles require insurance knowledge, claims professionals handle documentation, whereas adjusters conduct investigations. Understanding these differences helps clarify career paths and job expectations in the disability insurance industry.

What are the most commonly searched types of Short Term Disability Claims jobs in Indiana?

The most popular types of Short Term Disability Claims jobs in Indiana are:

What cities in Indiana are hiring for Short Term Disability Claims jobs?

Cities in Indiana with the most Short Term Disability Claims job openings:

Short Term Disability Claims jobs near you
Infographic showing various Short Term Disability Claims job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Claims Auditor

American Health Partners

Indianapolis, IN • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Conduct pre-pay and post-pay audits to ensure accurate claims payments and denials.

  • Work closely with delegated claim processor to review and correct errors prior to final payment.

  • Participate in and support ad-hoc audits as needed.

Job description

American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Louisiana, Iowa, and Idaho with planned expansion into other states in 2024. For more information, visit AmHealthPlans.com. 

If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! 

Benefits and Perks include:

  • Affordable Medical/Dental/Vision insurance options
  • Generous paid time-off program and paid holidays for full time staff
  • TeleMedicine 24/7/365 access to doctors
  • Optional short- and long-term disability plans
  • Employee Assistance Plan (EAP)
  • 401K retirement accounts
  • Employee Referral Bonus Program

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation. 

  • Conduct pre-pay and post-pay audits to ensure accurate claims payments and denials
  • Ensure regulatory compliance and overall quality and efficiency by utilizing strong working knowledge of claims processing standards
  • Work closely with delegated claim processor to ensure errors are reviewed and corrected prior to final payment
  • Work assigned claim projects to completion
  • Provide a high level of customer service to internal and external customers; achieve quality and productivity goals
  • Escalate appropriate claims/audit issues to management as required; follow departmental/organizational policies and procedures
  • Maintain production and quality standards as established by management
  • Participate in and support ad-hoc audits as needed
  • Other duties as assigned

JOB REQUIREMENTS:

  • Proficient in processing/auditing claims for Medicare and Medicaid plans
  • Strong knowledge of CMS requirements regarding claims processing, especially regarding skilled nursing facilities and other complex claim processing rules and regulations
  • Current experience with both Institutional and Professional claim payments
  • Knowledge of automated claims processing systems
  • Hybrid role that may require 2-3 days per week onsite at the Franklin, TN office.

REQUIRED QUALIFICATIONS:

  • Experience:
    • Two (2) years’ experience with complex claims processing and/or auditing experience in the health insurance industry or medical health care delivery system
    • Two (2) years’ experience in managed healthcare environment related to claims processing/audit
    • Two (2) years’ experience with standard coding and reference materials used in a claim setting, such as CPT4, ICD10 and HCPCS
    • Two (2) years’ experience with CMS requirements regarding claims processing; especially Skilled Nursing Facility and other complex claim processing rules and regulations
    • Two (2) years’ experience processing/auditing claims for Medicare and Medicaid plans
  • License/Certification(s):
    • Coding certification preferred

EQUAL OPPORTUNITY EMPLOYER

Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made.

 This employer participates in E-Verify.

American Health Partners logo

About American Health Partners

Sourced by ZipRecruiter

American Health Partners is a family of six divisions staffed by outstanding employees who care deeply about others. Since our inception more than 45 years ago, we have been committed to bringing the highest quality healthcare available to our communities. That commitment continues to serve us, our patients, our customers and our partners well. Today, our diverse healthcare offerings serve nearly 12,000 individuals annually across multiple states. We operate in both urban and rural communities where people need healthcare close to home. By working closely with hospitals and other providers, we offer cost-effective options that give individuals greater control over their healthcare.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Franklin, TN, US

Year founded

1976

Social media

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