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Automotive Technician Automotive Mechanic

Centereach, NY · On-site

$65K - $85K/yr

ShopMonkey Management: Use our shop management software on provided tablets to track labor time, log parts, and manage digital inspections. * Social Media Contribution: Participate in the shop ...

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Shopmonkey

SEO/GEO & Content Manager

San Francisco, CA · On-site +1

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ...

Sound Trax

Be Seen First

Automotive Technician Automotive Mechanic

Centereach, NY · On-site

$65K - $85K/yr

ShopMonkey Management: Use our shop management software on provided tablets to track labor time, log parts, and manage digital inspections. * Social Media Contribution: Participate in the shop ...

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Shopmonkey information

What does Shopmonkey do?

Shopmonkey is a software platform designed for auto repair shops to manage their operations, including scheduling, invoicing, parts inventory, and customer communication. It helps streamline workflows and improve efficiency in automotive service environments. Users typically need basic computer skills and may use tools like point-of-sale systems and repair management features.

What companies use Shopmonkey?

Shopmonkey is a software platform used by automotive repair shops and service centers to manage operations. Many independent and franchise auto repair businesses utilize Shopmonkey for scheduling, invoicing, and parts management. The platform is popular among shops seeking cloud-based solutions to streamline workflows and improve efficiency.

What is the difference between Shopmonkey vs Auto Service Technician?

AspectShopmonkeyAuto Service Technician
CredentialsTypically requires technical training or certification in automotive repairRequires ASE certification or equivalent automotive repair certifications
Work EnvironmentSoftware platform used in auto repair shops for management and operationsHands-on repair work in auto repair shops or dealerships
Industry UsageUsed by auto repair shops for business managementEmployed as technicians performing vehicle repairs
Search/Comparison IntentComparing software solutions for auto repair managementComparing roles related to vehicle repair and diagnostics

Shopmonkey is a software platform designed to streamline auto repair shop management, while Auto Service Technicians are skilled professionals performing vehicle repairs. The comparison highlights that Shopmonkey focuses on business operations, whereas Auto Service Technicians are involved in hands-on repair work. Both are integral to the auto repair industry but serve different functions.

Who is the owner of Shopmonkey?

Shopmonkey is a software company founded by Aaron Krane and Daniel Chu. It is privately owned and operated, focusing on providing shop management solutions for auto repair shops. The company's leadership team oversees its operations and growth.

Does Shopmonkey offer training?

Shopmonkey provides training resources and support to help users learn how to use its platform effectively. Training may include onboarding sessions, tutorials, and ongoing support to ensure users can maximize the software's features.
More about Shopmonkey jobs
What cities are hiring for Shopmonkey jobs? Cities with the most Shopmonkey job openings:
What states have the most Shopmonkey jobs? States with the most job openings for Shopmonkey jobs include:
What job categories do people searching Shopmonkey jobs look for? The top searched job categories for Shopmonkey jobs are:
Shopmonkey jobs near you
Infographic showing various Shopmonkey job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% Physical, and 25% Remote job distribution.

Customer Service Representative

Signature Performance Tire and Wheel

Costa Mesa, CA

$18 - $23/hr

Full-time

PTO

Posted 11 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Perform daily data entry of tracking numbers
  • respond to customer service emails
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • ShopMonkey experience a plus but not required
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively