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Shopkeeper Jobs (NOW HIRING)

Jenis Splendid Ice Creams LLC.

Shopkeeper

Mclean, VA · On-site

$55K - $64K/yr

C., the expected pay range for a new Shopkeeper is $55,200- $64,200 per year, depending on prior experience, applicable skills and other factors. Jeni's Splendid Ice Creams is searching for a ...

Jenis Splendid Ice Creams LLC.

Shopkeeper

Bethesda, MD · On-site

$55K - $64K/yr

Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up--where people come together to share joy and ...

Jenis Splendid Ice Creams LLC.

Shopkeeper

Washington, DC · On-site

$55K - $64K/yr

Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up--where people come together to share joy and ...

Jeni's Splendid Ice Creams

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Shopkeeper Apprentice

Atlanta, GA · On-site

Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up--where people come together to share joy and ...

OtterBase

Assistant Shopkeeper

Brighton, MI · On-site

$40K - $46K/yr

Shopkeeper Assistant Our client, an established construction and industrial services company, is seeking a Shopkeeper Assistant to support the daily operations of their shop, warehouse, and yard.

OtterBase

Assistant Shopkeeper

Brighton, MI

$14.50 - $18.25/hr

Our client, an established construction and industrial services company, is seeking a Shopkeeper Assistant to support the daily operations of their shop, warehouse, and yard. This role is critical to ...

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Shopkeeper information

What is the difference between Shopkeeper vs Cashier?

AspectShopkeeperCashier
Required CredentialsMinimal; often some business or retail knowledgeNone or basic training
Work EnvironmentOwns or manages a retail store, responsible for overall operationsWorks at checkout counters, handles transactions
Employer & Industry UsageSelf-employed or employed in retail storesEmployed by retail stores, supermarkets, or shops
Common Search & ComparisonOften compared for business ownership and management rolesCompared for transaction handling and customer service skills

The main difference between a shopkeeper and a cashier is that a shopkeeper owns or manages the retail store, overseeing all operations, while a cashier primarily handles sales transactions at the checkout. The shopkeeper has broader responsibilities, including inventory management and business decisions, whereas the cashier focuses on customer service and payment processing.

What is a shopkeeper?

Shopkeepers are individuals who own or manage retail stores, handling the day-to-day operations such as selling products, managing inventory, interacting with customers, and overseeing staff. They ensure that the shop runs smoothly, products are well-stocked, and customers receive good service. Shopkeepers may work in various types of stores, including grocery stores, clothing shops, or specialty retailers. Their role is essential for providing goods to the local community and maintaining a positive shopping experience.

How much do shopkeepers make?

Shopkeepers typically earn an average annual salary ranging from $20,000 to $40,000, depending on location, store size, and experience. Many shopkeepers work part-time or irregular hours, and earnings can vary based on sales performance and business type.

What do you need to be a shopkeeper?

To be a shopkeeper, you typically need basic business knowledge, good customer service skills, and the ability to manage inventory and cash register operations. Some positions may require a high school diploma or equivalent, and experience in retail or sales can be beneficial. Depending on the store, certifications in food handling or safety may also be necessary.

What are the key skills and qualifications needed to thrive as a shopkeeper, and why are they important?

To thrive as a Shopkeeper, you need strong organizational abilities, basic accounting or math skills, and experience in retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is essential. Exceptional customer service, problem-solving skills, and attention to detail set successful shopkeepers apart. These skills ensure efficient store operations, satisfied customers, and sustained business profitability.

What are the typical challenges shopkeepers face in maintaining inventory accuracy, and how can they address them?

Shopkeepers often encounter challenges like stock discrepancies, misplaced items, and overstocking or understocking due to manual tracking or busy periods. To address these issues, many shopkeepers implement inventory management software, conduct regular stocktakes, and establish clear organization systems within their stores. Effective communication with suppliers and staff also helps minimize errors and ensure timely restocking. Developing these habits helps maintain accuracy, reduces losses, and improves overall store efficiency.

Is being a shopkeeper a good career?

Being a shopkeeper involves managing retail operations, including inventory, customer service, and sales. It can offer steady employment and the opportunity to develop business skills, but it often requires long hours and physical presence in the store.
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Shopkeeper jobs near you
Infographic showing various Shopkeeper job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Shopkeeper

Jenis Splendid Ice Creams LLC.

Alexandria, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

The job of the Shopkeeper is to lead the Shop team by training and role modeling exceptional customer service, beautiful scooping, hustling through lines and late night deep cleaning, and treating all customers and team members with care and respect. Shopkeepers are full-time employees also responsible for accounting, scheduling, inventory/ordering, and all HR functions (hiring, training, development, and performance management of all team members). This full-time position also involves working variable shifts, including opening shifts, closing shifts, and/or weekend shifts

The qualified Shopkeeper candidate:

  • Passionate about customer service and inspires passion in their team

  • Strong work ethic, good heart, and team-first mentality

  • Exceptional organizational and time management skills with the ability to prioritize and achieve competing deadlines

  • Creative, resourceful, and proactive problem solver

  • Energetic, positive, and skillful communicator

  • Eagerness to adapt and grow as a leader

  • Committed to the well-being of their shop team, their community, and the environment around them.

  • Prior management experience, particularly in the service industry, is a plus but is not required

Benefits we offer:

  • Competitive salary

  • Monthly bonus potential for shop performance

  • Excellent insurance (health, dental, vision)

  • Paid time off, including sick, vacation, and holiday pay

  • 4% match on 401k contributions after 3 months of employment

  • A one-month paid sabbatical after 3 years of continuous service

  • Annual paid day to volunteer for a non-profit organization that matters to you

  • 50% discount at Jeni’s Scoop Shops and online


About Jeni’s Splendid Ice Creams:

Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.

Our Shopkeeper make a difference in their shop, their community, and in how they lead their team and serve their customers. If this opportunity sounds delicious to you, please apply.

While upholding rigorous safety and cleanliness standards has always been part of how we operate at Jeni's, due to Covid-19 we have added additional measures in our scoop shops to optimally support the safety and health of our employees and customers.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.