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Shopify Store Assistant Jobs in Santa Rosa, CA (NOW HIRING)

Sports Basement

Fulfillment Staffer

Novato, CA · On-site

$17.75 - $19/hr

... in Shopify and Sales Saver including tagging/emailing other stores/eCommerce Merchandising Manager/Help Hub/Inventory Operations as needed. * Follow up on all open orders within 24 hours. * Assist ...

Sports Basement

Staffer

Novato, CA · On-site

$17.75 - $24/hr

... store, and you continuously work to uplift staff in their zone. You assist with the day-to-day ... Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training ...

Sports Basement

Shipping and Receiving Staffer

Novato, CA · On-site

$17.75 - $24/hr

Lead, Manager, Senior Manager, Assistant General Manager, and General Manager. * Salary: $17.75-$24 ... A Receiving Staffer plays a critical role in the daily operation of our store, delivering seamless ...

Sports Basement

Bike Floor Lead (FT)

Santa Rosa, CA · On-site

$21 - $27/hr

... store, and you continuously work to uplift staff in their zone. You assist with the day-to-day ... Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training ...

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Shopify Store Assistant information

See Santa Rosa, CA salary details

$9

$18

$25

How much do shopify store assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for shopify store assistant in Santa Rosa, CA is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What does a Shopify Store Assistant do?

A Shopify Store Assistant helps manage and maintain an online store built on the Shopify platform. Their responsibilities often include updating product listings, processing orders, handling customer inquiries, managing inventory, and ensuring the store’s appearance is up to date. They may also assist with marketing efforts, such as updating banners or creating discount codes. Essentially, they support the day-to-day operations to ensure the store runs smoothly and customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a Shopify Store Assistant?

To thrive as a Shopify Store Assistant, you need a solid understanding of e-commerce operations, product listing management, and basic digital marketing, typically supported by experience with Shopify’s platform. Familiarity with Shopify’s dashboard, third-party apps, inventory management tools, and basic graphic editing software is commonly required. Strong attention to detail, customer service orientation, and effective communication set outstanding assistants apart. These skills ensure efficient store operations, a positive customer experience, and contribute directly to the store’s growth and success.

What are some common challenges faced by Shopify Store Assistants, and how can they be addressed?

Shopify Store Assistants often encounter challenges such as managing large product inventories, ensuring accurate order fulfillment, and responding promptly to customer inquiries. To address these, it's helpful to utilize Shopify's built-in inventory management tools, set up automated notifications for low stock or abandoned carts, and develop efficient processes for handling customer support tickets. Collaboration with marketing and fulfillment teams is also essential to streamline workflows and maintain a seamless shopping experience for customers.

What is the difference between Shopify Store Assistant vs Shopify Customer Support Representative?

AspectShopify Store AssistantShopify Customer Support Representative
Required SkillsBasic e-commerce knowledge, product listing, order processingCustomer service, communication skills, troubleshooting
Work EnvironmentOnline store management, administrative tasksCustomer inquiries, support channels
Common Employer UsageSmall to medium online stores, entrepreneursLarge e-commerce platforms, Shopify support teams

Shopify Store Assistants focus on managing store operations like product listings and order processing, while Shopify Customer Support Representatives handle customer inquiries and troubleshooting. Both roles are essential in e-commerce, but they serve different functions within the Shopify ecosystem.

Can I actually make money from Shopify Store Assistant?

Shopify Store Assistant roles typically offer earning opportunities through hourly wages, commissions, or bonuses based on sales performance. Success depends on skills such as customer service, product knowledge, and the ability to support store operations effectively.

How to become a Shopify Store Assistant?

To become a Shopify Store Assistant, candidates typically need basic knowledge of e-commerce platforms, strong organizational skills, and familiarity with Shopify's interface. Relevant experience in customer service, inventory management, or online sales can be beneficial, and some roles may require a high school diploma or equivalent. Training is often provided on the job to familiarize new assistants with store operations and tools.

What are popular job titles related to Shopify Store Assistant jobs in Santa Rosa, CA?

For Shopify Store Assistant jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Shopify Store Assistant jobs in Santa Rosa, CA look for?

The top searched job categories for Shopify Store Assistant jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Shopify Store Assistant jobs?

Cities near Santa Rosa, CA with the most Shopify Store Assistant job openings:

Shopify Store Assistant jobs near you
Infographic showing various Shopify Store Assistant job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 86% Full Time, 6% Temporary, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,988 per year, or $18.3 per hour.

Holiday Customer Experience & Sales Associate

Napa Sonoma Supply

Napa, CA • On-site

$30/hr

Other

Posted 3 days ago

New

Job description

Location: Downtown Napa  

Seasonal Full-Time· September–December · $30/hour

30–40 hours per week (available on weekends)

Napa Sonoma Supply is hiring an experienced Customer Experience & Sales Associate for our downtown Napa retail store.


This is more than a traditional retail job. You'll be the primary point of contact for many of our customers — helping shoppers in the store, taking gift basket orders by phone and email, tracking shipments, resolving concerns, and making sure every interaction reflects well on us. During the holidays you'll often be running the store on your own, with management available and checking in regularly. We need someone who takes ownership, solves problems, stays steady when things get busy, and knows when to ask for help. 


What You'll Do 

In the store 

  • Welcome and assist customers, and create a warm, personal shopping experience 
  • Help shoppers choose gourmet products, Napa Valley wine gifts, and gift baskets 
  • Answer product and pricing questions and make thoughtful recommendations 
  • Process purchases and payments accurately in our POS system 


Orders and customer service

  • Serve as our primary customer contact by phone, email, Instagram, and Facebook 
  • Take and process gift basket orders in Shopify for local delivery and nationwide shipping 
  • Handle custom and corporate gift orders 
  • Answer order status, tracking, delivery, credit, and replacement questions — including working with shipping carriers when needed — and follow up until every issue is fully resolved 
  • Keep customer records, orders, and shipping information accurate in Shopify 


Who You Are 

  • Strong customer service experience, and you genuinely enjoy helping people 
  • Comfortable with customers in person, on the phone, over email, and on social media 
  • Excellent computer skills; you pick up new systems quickly 
  • Highly organized and detail-oriented, and able to juggle several priorities at once 
  • Self-directed — you take initiative and solve problems rather than waiting to be told 
  • A clear, professional writer and speaker 
  • Dependable, punctual, and steady under pressure 
  • Available on weekends
  • Speaks English
  • Can lift at least 30lbs


Helpful Experience 

Not required, but a plus: Shopify · retail sales · e-commerce customer service · gift baskets or specialty food · shipping and order tracking · corporate gifting · Canva or basic graphic design · Napa Valley wine and gourmet products 


The Details 

Location: Downtown Napa  

Pay: $30/hour  

Schedule: Full-time, 30–40 hours per week, September through December — our busiest and most energetic stretch of the year  

Availability: Available on weekends. 

Potential: Seasonal, with the possibility of becoming a longer-term role for an exceptional employee 


How to Apply 


  • Send your resume along with a short note about your customer service experience, why you'd be a great fit for Napa Sonoma Supply, and your availability from September through January. We're looking for someone who can hit the ground running and become an important part of our holiday team. 

Apply