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Shopify Store Assistant Jobs in California (NOW HIRING)

Sports Basement

Assistant Manager

Rocklin, CA · On-site

$23 - $30/hr

Depending on the needs of the store, other duties may be assigned from time to time.. What you'll ... Docs, Paycom, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori that are ...

Sports Basement

Back of House Manager

Redwood City, CA · On-site

$23 - $33/hr

The Sr. BOH Manager reports to the store General Manager and Assistant General Manager, and works ... Use SAP, Shopify, AP, vendor contacts and other resources to problem solve. * RTV's, re-tagging ...

SKIMS

IT Helpdesk Support

Los Angeles, CA · On-site

... timely manner • Assist with store technology setup and support for new store openings ... systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems • ...

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Shopify Store Assistant information

What does a Shopify Store Assistant do?

A Shopify Store Assistant helps manage and maintain an online store built on the Shopify platform. Their responsibilities often include updating product listings, processing orders, handling customer inquiries, managing inventory, and ensuring the store’s appearance is up to date. They may also assist with marketing efforts, such as updating banners or creating discount codes. Essentially, they support the day-to-day operations to ensure the store runs smoothly and customers have a positive shopping experience.

What are some common challenges faced by Shopify Store Assistants, and how can they be addressed?

Shopify Store Assistants often encounter challenges such as managing large product inventories, ensuring accurate order fulfillment, and responding promptly to customer inquiries. To address these, it's helpful to utilize Shopify's built-in inventory management tools, set up automated notifications for low stock or abandoned carts, and develop efficient processes for handling customer support tickets. Collaboration with marketing and fulfillment teams is also essential to streamline workflows and maintain a seamless shopping experience for customers.

What are the key skills and qualifications needed to thrive as a Shopify Store Assistant?

To thrive as a Shopify Store Assistant, you need a solid understanding of e-commerce operations, product listing management, and basic digital marketing, typically supported by experience with Shopify’s platform. Familiarity with Shopify’s dashboard, third-party apps, inventory management tools, and basic graphic editing software is commonly required. Strong attention to detail, customer service orientation, and effective communication set outstanding assistants apart. These skills ensure efficient store operations, a positive customer experience, and contribute directly to the store’s growth and success.

What is the difference between Shopify Store Assistant vs Shopify Customer Support Representative?

AspectShopify Store AssistantShopify Customer Support Representative
Required SkillsBasic e-commerce knowledge, product listing, order processingCustomer service, communication skills, troubleshooting
Work EnvironmentOnline store management, administrative tasksCustomer inquiries, support channels
Common Employer UsageSmall to medium online stores, entrepreneursLarge e-commerce platforms, Shopify support teams

Shopify Store Assistants focus on managing store operations like product listings and order processing, while Shopify Customer Support Representatives handle customer inquiries and troubleshooting. Both roles are essential in e-commerce, but they serve different functions within the Shopify ecosystem.

What are the most commonly searched types of Shopify Store jobs in California?

The most popular types of Shopify Store jobs in California are:

What are popular job titles related to Shopify Store Assistant jobs in California?

For Shopify Store Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Shopify Store Assistant jobs in California look for?

The top searched job categories for Shopify Store Assistant jobs in California are:

What cities in California are hiring for Shopify Store Assistant jobs?

Cities in California with the most Shopify Store Assistant job openings:

Shopify Store Assistant jobs near you

Web Order Fulfillment Staff

Sports Basement

San Francisco, CA • On-site

$19.75 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Sports Basement rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About the role
Reports to: Receiving Manager/Store Managers
Salary: $19.75-$21, non-exempt position. Specific starting wages depend on location and experience. Level 1
Hiring Specifics: Part-time and Full-time positions available, depending on location.
A Fulfillment Staffer is an expert of operations, process and efficiency who enables a consistent experience for our customers in-store and online. You accurately pick, sort, prep and pack products safely, efficiently and effectively to deliver a WOW customer service to our customers. You work directly with the Lead and Management team to ensure the day-to-day operations and expectations of the department are being met. You typically have oversight of one department and work primarily on the sales floor to pick items and Back of House to fulfill and pack orders.You have a positive attitude and ensure daily task lists and projects are completed within your department.
What you'll do
Fulfillment Role
  • Work closely with the lead/manager to understand business goals and complete daily operations in the assigned department.
  • Learn and apply basic knowledge of SAP, Sale Saver, Merchandising, Back of House support through SBU training and utilize a variety of resources (SBU Training, Google, fellow floor staff, etc.) to help navigate the sales floor to locate item
  • Perform your duties (pick merchandise/fulfill/pack/ship/prepare in-store pick-up orders in order of priority, load/unload delivery trucks, process incoming/return to sender orders) accurately, safely, and according to company policy in a timely and efficient manner.
  • Consider quality control, presentation when packing, and timing of truck arrivals to ensure all orders are shipped within 24 hours.
  • Maintain effective communication with all stakeholders through email/Shopify/SAP and verbal (in-person, phone, radio) communication.
  • Troubleshoot and make corrections both in Shopify and Sales Saver including tagging/emailing other stores/eCommerce Merchandising Manager/Help Hub/Inventory Operations as needed.
  • Follow up on all open orders within 24 hours.
  • Assist team members with merchandising products and support other zones/departments such as helping in Receiving as needed.
  • Remain flexible and adaptable to change as other duties may be assigned depending on the needs of the store.
Staff Experience
  • Maintain a clean, organized, and safe work environment for customers and staff.
  • Efficiently prioritize and execute daily tasks/goals, projects to achieve organizational goals in a timely manner, independently or as a team.
  • Help customers when you can or politely hand them off to another staffer.
Qualifications
  • Previous retail or industry experience.
  • A self-starter and understands how to prioritize daily workload
  • Recent experience as a Web Order Fulfillment staffer.
  • Understands the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience
  • Ability to create a WOW experience for every customer.
  • Strong interpersonal and communication (written and verbal) skills to customers and all levels of business.
  • Attention to detail is critical.
  • Strong computer skills
  • Time management skills.
  • Problem-solving skills
  • Flexibility and adaptability as your role day to day might change.
  • Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift.
  • Maintains a clean and safe work environment.
  • Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms)
  • Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas).
About Sports Basement
Since 1998, Sports Basement has been more than a sporting goods store - we're a community hub offering the best brands at Basement prices, with giving back baked into our DNA. What started as a weekend-only shop in a San Francisco warehouse has grown into multiple fully stocked Bay Area locations, several newly opened Southern California stores, in-house snow and bike shops, a thriving rentals program, and a robust ecommerce website at sportsbasement.com. We've come a long way, and we couldn't be prouder of the company we've become.
Our Mission
We're here to help our communities shine a little brighter, live a little greener, and make the outdoors more fun and accessible for everyone. Because your gear is more than just stuff, and we're more than just a store.
Our Core Values
A lot of companies say they care about customers, community, and the environment. We do too - but what sets us apart is how we actually live those values every day. A few principles that guide us:
  • Couches before profit
  • Economical vs. Extravagant
  • Volunteer vs. Donate
  • Proximity vs Productivity
  • O.K. is not O.K.
  • Doers vs. Degrees
  • Creativity before efficiency
  • Autonomy before rules
  • YES! vs. NO
  • Safety before speed
Benefits
  • Sports Basement offers competitive wages with real opportunities for advancement. Starting pay varies by location and experience - but the perks go well beyond the paycheck:
  • Full health, dental, and vision coverage (full-time staff)
  • Profit-sharing bonus pool
  • 40% off our already low prices - for life (after 2,000 hours worked)
  • A fully stocked kitchen with free breakfast, lunch, and/or dinner
  • A free flight for every year-equivalent of hours worked
  • Free skiing, camping, and biking trips through our Out of the Basement program
  • Free use of rental gear
  • 40% reimbursement on out-of-pocket costs for individual sports activities
  • 401(k) plan
  • Company ESOP retirement program
  • Flexible scheduling for students

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