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Shopify Remote Customer Service Jobs in Romeoville, IL

Be Seen First

Build positive relationships with clients through excellent service What We Offer * 100% Remote ... Customer service experience is helpful but not required Basic Requirements * Must be 18 years of ...

Be Seen First

Build positive relationships with clients through excellent service What We Offer * 100% Remote ... Customer service experience is helpful but not required Basic Requirements * Must be 18 years of ...

Virtual CSR

Chicago, IL · On-site +1

$15 - $18/hr

LaSalle Network is hiring remote Customer Service Representatives for a temp-to-hire opportunity with a national leader in benefit plan administration. Customer Service Representative ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

Customer Service Specialist

Chicago, IL · Remote

$17.50 - $23.25/hr

With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to ... As a Customer Service Specialist, you will play a critical role in managing and supporting customer ...

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Shopify Remote Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do shopify remote customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for shopify remote customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are Shopify Remote Customer Service jobs?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify Remote Customer Service Representative, and why are they important?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify Customer Service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What cities near Romeoville, IL are hiring for Shopify Remote Customer Service jobs? Cities near Romeoville, IL with the most Shopify Remote Customer Service job openings:
Infographic showing various Shopify Remote Customer Service job openings in Romeoville, IL as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.
Remote Customer Sales Representative (Entry Level)

Remote Customer Sales Representative (Entry Level)

AO Globe Life

Aurora, IL • Remote

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Remote Customer Sales Representative (Entry Level)

Remote (U.S. & Canada) | Full-Time | Flexible Schedule | Training Provided

AO Globe Life is seeking motivated individuals to join our team as Remote Customer Sales Representatives.

This is an entry-level remote opportunity ideal for individuals who enjoy helping people, developing professional communication skills, and working in a supportive virtual environment.

No prior sales or insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build confidence and succeed in the role.

If you're looking for a work-from-home opportunity with flexibility, professional development, and advancement potential, we'd love to hear from you.

What You'll Do

  • Connect with individuals who have requested information about available benefits and coverage options
  • Answer questions and provide helpful information in a professional manner
  • Assist clients in reviewing options based on their needs
  • Guide clients through the enrollment process
  • Maintain accurate client records and documentation
  • Follow up with clients to provide ongoing support
  • Participate in virtual training sessions and team meetings
  • Build positive relationships with clients through excellent service

What We Offer

  • 100% Remote / Work From Home
  • Flexible full-time schedule
  • Comprehensive training provided
  • Warm leads provided
  • No cold calling required
  • Weekly commission-based compensation
  • Performance incentives and bonuses
  • Ongoing mentorship and coaching
  • Leadership development opportunities
  • Supportive remote team environment
  • Recognition and advancement opportunities

Qualifications

  • Strong communication skills
  • Positive and professional attitude
  • Self-motivated and dependable
  • Comfortable working independently
  • Organized and detail-oriented
  • Willingness to learn and apply training
  • Customer service experience is helpful but not required

Basic Requirements

  • Must be 18 years of age or older
  • Authorized to work in the United States or Canada
  • Reliable internet connection
  • Laptop or desktop computer with webcam
  • Professional workspace suitable for virtual meetings

About AO Globe Life

AO Globe Life helps working families access supplemental insurance and benefit solutions. We are committed to providing training, mentorship, and growth opportunities for individuals seeking long-term remote career development.

Apply Today

If you're interested in a remote opportunity where you can develop professional skills, receive ongoing support, and grow within a team-oriented environment, we encourage you to apply.

Qualified applicants may be contacted by phone, email, or text regarding next steps in the hiring process.