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Shopify Remote Customer Service Jobs in Romeoville, IL

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Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Aurora, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Aurora, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Aurora, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada ... in sales, customer service, retail, hospitality, call centers, education, or client-facing ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment) * 1 year experience with call center KPI understanding * 1 year experience working in an office ...

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All JobsShopify Customer Service JobsShopify Remote Customer Service JobsShopify Remote Customer Service Jobs in Romeoville, IL

Shopify Remote Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do shopify remote customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for shopify remote customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Shopify Remote Customer Service jobs in Romeoville, IL?

For Shopify Remote Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Shopify Remote Customer Service jobs in Romeoville, IL look for?

The top searched job categories for Shopify Remote Customer Service jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Shopify Remote Customer Service jobs?

Cities near Romeoville, IL with the most Shopify Remote Customer Service job openings:

Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in Romeoville, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Part-Time Hybrid Remote Customer Service Representative

StaffMyAgency LLC

Frankfort, IL • On-site, Remote

$40K - $52K/yr

Part-time

Retirement, PTO

Re-posted 11 days ago

Job description

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience.
This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.
This hybrid remote position is only available to candidates who meet the following criteria:
  1. Must have prior State Farm or other related insurance experience
  2. Must have an active Property and Casualty license
  3. Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL

Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
  • Starting hourly pay $20 - $25 per hour depending on experience
  • Paid Time Off (personal/sick days and vacation)
  • Paid Holidays
  • 401(k) Retirement
  • Many fun team-building events
  • Positive place to work
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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