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Shopify Remote Customer Service Jobs in Inverness, FL

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... About Us ReminderMedia is a leading marketing services provider that has helped over 100K small ...

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... About Us ReminderMedia is a leading marketing services provider that has helped over 100K small ...

... product/service sales in Ocala, FL. We are looking for enthusiastic, polished, hardworking ... The Priority1 value proposition delivers best in class solutions for customers, while also reducing ...

Essential Functions Attract and retain customers by providing unsurpassed customer service Greet ... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM ...

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Shopify Remote Customer Service information

See Inverness, FL salary details

$7

$14

$20

How much do shopify remote customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for shopify remote customer service in Inverness, FL is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What are popular job titles related to Shopify Remote Customer Service jobs in Inverness, FL? For Shopify Remote Customer Service jobs in Inverness, FL, the most frequently searched job titles are:
What cities near Inverness, FL are hiring for Shopify Remote Customer Service jobs? Cities near Inverness, FL with the most Shopify Remote Customer Service job openings:

Remote Account Executive

ReminderMedia

Spring Hill, FL • Remote

$65K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Are you a top-performing sales professional who consistently exceeds quota in a competitive, high-volume environment? Do you want to earn what you're truly worth in a fully remote role with uncapped income potential?

As a Remote Sales Account Executive (High Earnings Potential), you'll take full ownership of the sales cycle, engaging prospects over the phone and closing deals in a fast-paced, performance-driven culture built for winners - working for an organization that's been recognized as a top place to work (philly.com), one of the nation's fastest growing companies (Inc 5000), and an A+ BBB rating. Key performance indicators include phone-time, outbound dials and sales results.

  • Conduct a high volume of outbound phone calls to potential customers using leads that are provided to you
  • Follow a proven sales process with step-by-step scripts to engage prospects and effectively close deals
  • Attend a world class, instructor-led training program that's paid and conducted virtually
  • Receive unwavering support from inspirational leaders who care as much as you about your success

Requirements

  • 40-hour standard weekly schedule from 9:00 a.m. to 6:00 p.m. (EST) weekdays with paid time-off, paid holidays and no night or weekend shifts
  • A dedicated, distraction-free workspace with a high-speed internet connection
  • State Residency in FL, GA, SC, NC, NJ, PA, DE, VA, KY, TN, IN, MI, MO, MN, AL, TX, OK, CO, NM, AZ, UT, or NV

Benefits

  • Six-Figure Potential: Market-leading compensation that includes base pay plus aggressive performance-based incentives -- OTE from $65K to $125K+
  • Robust Benefits Package: Access top-shelf medical, dental, and vision plans, a 401(k) match, paid time off, and much more.
  • Fully Remote Setup: We supply all equipment needed to work effectively from your home office.

About Us

ReminderMedia is a leading marketing services provider that has helped over 100K small businesses grow their client base through a powerful suite of digital and direct-mail marketing tools. We are proud to be an equal opportunity employer who considers qualified applicants with criminal histories and disabilities in line with all applicable laws and will not discriminate on any basis prohibited by applicable law. Applicants requiring alternative methods of application or screening should contact a member of our recruiting team directly. By providing contact information through the application process, candidates consent to receive text messages, phone calls and emails.