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Shopify Remote Customer Service Jobs in Decatur, AL

HMG Careers

Remote Sales and Service Advisor

Decatur, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Eva, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Harvest, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Addison, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Somerville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Athens, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Somerville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Eva, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Huntsville, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Shopify Remote Customer Service information

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How much do shopify remote customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for shopify remote customer service in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are Shopify Remote Customer Service jobs?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify Remote Customer Service Representative, and why are they important?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify Customer Service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What are popular job titles related to Shopify Remote Customer Service jobs in Decatur, AL? For Shopify Remote Customer Service jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Shopify Remote Customer Service jobs in Decatur, AL look for? The top searched job categories for Shopify Remote Customer Service jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Shopify Remote Customer Service jobs? Cities near Decatur, AL with the most Shopify Remote Customer Service job openings:
Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in Decatur, AL as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $36,652 per year, or $17.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Bradley Hamner - State Farm Agent

Huntsville, AL • On-site, Remote

$17.50 - $20/hr

Part-time

Posted 9 days ago

Job description

Job Title: Part-Time Customer Service Representative
Schedule: 1216 hours per week
Location: In-office preferred; open to remote
Compensation: Hourly, based on experience
Position Type: Part-time
A local State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team on a part-time basis. This role is designed to help support our current team by handling incoming calls and assisting with basic customer service tasks.
This is a great opportunity for someone looking for fractional or part-time work, such as a student, parent returning to the workforce, or anyone seeking a flexible schedule.
Responsibilities
  • Answer incoming phone calls and direct them appropriately
  • Assist customers with basic service requests
  • Take messages and follow up with team members as needed
  • Help with light administrative and office tasks
  • Provide friendly, professional customer interactions
Qualifications
  • Strong communication and customer service skills
  • Friendly, dependable, and organized
  • Comfortable on the phone
  • Basic computer skills
  • Insurance experience is a plus, but not required
  • Licensing is not required for this role
What We Offer
  • Part-time schedule (1216 hours per week)
  • In-office role preferred, with potential remote flexibility
  • Supportive, team-oriented environment
  • Opportunity to gain experience in the insurance industry
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable training programs.