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Shopify Remote Customer Service Jobs in Commack, NY

Five Star Painting

Customer Service Rep

Miller Place, NY · On-site +1

$16 - $18/hr

... be our Customer Service Rep. this is a work from home position and requires a motivated self ... remote position. Compensation: $16.00 - $18.00 per hour Behind every excellent paint job, are the ...

Modsquad

Customer Service Phone Support

Jamaica, NY · On-site +1

$17.75 - $22.75/hr

We're primarily a remote company so you've already seen our/your office. If you want to work with ... Educate customers on product features and services. * Adhere to company protocols for smooth ...

LifeMD

Director of Customer Experience

New York, NY · Remote

Lead the operational transition to a fully remote customer service model, owning the end-to-end migration across people, process, technology, and compliance workstreams * Partner with HR, IT, Legal ...

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Shopify Remote Customer Service information

See Commack, NY salary details

$10

$19

$27

How much do shopify remote customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for shopify remote customer service in Commack, NY is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a Shopify remote customer service job?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Shopify Remote Customer Service jobs in Commack, NY?

For Shopify Remote Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Shopify Remote Customer Service jobs in Commack, NY look for?

The top searched job categories for Shopify Remote Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Shopify Remote Customer Service jobs?

Cities near Commack, NY with the most Shopify Remote Customer Service job openings:

Shopify Remote Customer Service jobs near you

Customer Service Representative

Travel For You And Me

New York, NY • Remote

$17.50 - $23.75/hr

Full-time

Posted 26 days ago

Job description

We are looking for an energetic, driven, and detail-oriented Customer Service Representative coordinator. Our coordinators play a key role in our travel team building itineraries, crafting emails, performing hotel rate checks, arranging concierge services, corresponding with suppliers, and building relationships with our trusted supplier network and clientele. To be a successful travel coordinator, you should have a passion for travel and a desire to inspire others to make their travel dreams come true.

RESPONSIBILITIES

  • Support in writing emails to clients

  • Research destination, culinary, and activity recommendations

  • Correspond with suppliers to coordinate curated travel arrangements

  • Create and keep client travel documents and invoices updated

  • Completes travel arrangements for clients with air, hotel, car, and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense

  • Participates fully as a team member to assist as needed in completing all functions related to servicing the travel needs of the staff, including ticket/itinerary processing, clerical functions, travel credits, etc.

KNOWLEDGE, SKILLS, & QUALIFICATIONS

  • Degree in Marketing, Hospitality, Travel & Tourism or Business a plus

  • Related travel experience and industry knowledge is essential

  • A passion for travel

  • Highly organized with a strong attention to detail

  • Self-driven in an autonomous, remote environment

  • Ability to set goals and develop achievable timelines to hit them

  • Ability to speak multiple languages will be highly regarded

REQUIREMENTS

  • A dedicated home work environment, including:

  • A computer

  • Cell phone

  • High-speed internet

  • Minimal distractions

Apply